I'm giving three stars after using Extreme Sounds for our wedding, but I wish I could give 2.5. The positives do not outweigh the negatives, but they are worth noting: firstly, the photo booth service and attendant were both excellent. Secondly..., though his service was awful, DJ Jorge was very nice. No issues at all with his personality or attitude, which is a very small silver lining in an otherwise upsetting experience.
Pre-wedding planning seemed okay, though many of the songs we wanted (specifically newer pop songs) were not in their database. Not surprisingly, even after adding them to the special requests section, they were not played. More on that later.
The ceremony and dinner went fine, but the issues began with the reception. I specifically asked Tony, the proprietor, what sort of style to expect; namely, will the songs be mixed like a club or will songs just be played one after the other. I was told we'd get a club-style mix, but instead, DJ Jorge played each song in its entirety, and on at least two occasions during the dancing there was actual dead air between the first song and the next.
Further, our photographer basically had to coach DJ Jorge through the evening's events. He wasn't reading the room, seeing that there were lulls in conversation or making any suggestions to get people going. Our photographer had to ask him speed up the timeline of our speeches to fill the space while people waited on dinner (it arrived a few minutes late -- not the DJ's fault).
After dinner, he kicked off the dancing with line dances (which is great), but then kept playing older pop songs that were not on our playlist, which drove guests off the dance floor. Finally, around 10 pm, I had to ask him specifically when he was going to start playing the songs my husband and I had requested. For the next few songs, he played off the list but then slipped right back into songs we had not requested and did not fit the Top 40/current pop genre we'd asked for. Eventually, one of our guests went to repeatedly ask for a few newer songs -- many of which, like Lizzo, had been on my list to begin with -- and had to show DJ Jorge the specific songs on her phone.
In order of importance for wedding day features, music was my #1. I even organized a meeting with DJ Jorge prior to our event and handed off printed lists of my requests. I felt confident in their abilities going into the event, but greatly regret trusting Extreme Sounds with my wedding music. The style was awkward, the list I spent so much time on was not used, the music played seemed like a pre-loaded generic list and almost none of our guests ended up on the dance floor.
Dancing is my favorite part of a wedding, and unfortunately I will remember my own wedding with an empty dance floor. We can't get that day back or do it over. Again, the company's team all had great attitudes, but that does not make up for the flat, disappointing evening that our DJ provided for our greatly anticipated reception.