Fairytale Productions

dy for the big day. When my (now) wife setup Fairytale Productions she was very thrilled and excited about what they had to offer. As someone that is always looking at the best deal, I of coursed questioned if they were our best option. Previous reviews really highlighted that they were an excellent organization and my wife was very excited to have everything bundled together when discussing the various options with them. So I remained in my lane and just worried about the tux and showing up! Fast forward to the wedding day itself and I have to admit that I was beyond impressed and pleased with the overall service. First, the photographer and videographer went to the location the women were getting ready and took some of the most amazing pictures and videos I have ever seen. When they arrived at the church they did so with all the men as well. Their flexibility and creativity were things that I was so incredibly impressed with. The lighting, the angles, the backgrounds are simple things to remember, yet how they utilized them were truly remarkable. Not only that, they assisted with other items such as our struggles getting out boutonnieres on and how they were able to take pictures and video while assisting! As the wedding continued and it was time for pictures, they took control to ensure everyone was in the right place, looking the right directions, dresses were perfect, hair, etc. In addition, we had a classic car in our wedding and how they took the various pictures and videos through using mirrors and multiple angles was so amazing to me that I have never seen before. As the day and night continued they made personal sacrifices to ensure the most unique and picturesque moments were capture regardless of the locations around town or the elements they were faced with. And once it was all pulled together and the pictures and videos were sent to us just furthered showcased their talents and overall commitment to their work. Without a doubt I would recommend Fairytale Productions over and over again. They were truly exceptional in so many different ways.

not wait to see how beautiful our video will be.

pretty quick considering the amount of work that goes into them. There were candid moments caught on tape along with all of the important wedding events. I emailed to get a small thing changed on the highlight reel and got an immediate response that they would handle it. The DJ situation was a little disappointing. We spoke with the DJ that was scheduled to work our event a few days prior. We had uploaded way too many songs to the portal and told the DJ that we didn't have many must haves but would appreciate it if he played a lot of the songs on the list which included a wide variety of genres. When it came to the wedding day, the ceremony was great, everything was setup on time and the correct songs were played for each portion. For the reception, the correct songs were played for each thing but during the other portions of the night, our playlist was not really considered. My husband, mom and brother all noticed that none of our songs were being played. Also, at one point, the DJ played an extremely vulgar song to which one of my guests quickly told him to turn off. I am not sure if someone asked him to play it but regardless, I would have thought he would have said no. In the end, I am suspicious that the DJ who worked my wedding was not the same person who my husband and I spoke to on the phone.

er the wedding were amazing! Can't thank them enough. Tracey Trotsky

deographer and was amazing on the day of. He is so easy going and captured everything beautifully. He added to the fun of the day and worked well with our photographer. He communicated with us and our photographer effectively to get the shots he needed and really did a beautiful job. We got our video after about 8 weeks and it is just beautiful. Fairytale productions was able to capture our day in a way I am proud to show our family and friends. They really tried to make our video unique to our day and exactly what we asked for. Definitely recommend.

s we had! Closer to the wedding day Chris was wonderful on a call walking us through every aspect of the day step by step, and where the videographer would be and where we should be. We needed a little guidance on the timing of certain parts of the wedding and Chris was happy to offer his suggestions! Our DJ, Dom, was wonderful as well and he called us the week of the wedding and went through our song requests with us and also offered suggestions and advice on which songs could work, when the special songs should be played, which songs probably wouldn't work, etc! Overall I would definitely recommend Fairytale Productions! :)

would recommend!

sample galleries of each of the photographers and choose our top three, but we have to admit we were a little nervous that we hadn’t met either of our photographers (Ryan and Aaron), our videographer (Joe), or our DJ (Bill) before the event (you coordinate everything with a FTP staff person – we worked with Chris and he was great). They were all SO LOVELY and so wonderful to work with. They were all aware of the timeline, incredibly supportive, and clearly very experienced. Bill was an excellent DJ who managed to get a bunch of not-particularly-dancy folks out on the dance floor all night! Ryan, Aaron, and Joe got to know our personalities quickly and were soon chasing us around open fields and taking pictures/videos of us being thrown up in the air by our parties haha! They were such good sports, game for anything, and also welcomed my (many) suggestions for shots that I was excited about as an amateur photographer myself. We are SO grateful to have had such wonderful and talented people capture our special day. Hire Fairytale Productions for your photo/video/DJ needs!!!! <3 Emily + Kyle

perfect highlight reel as well as an amazing full length film that we cannot wait to rewatch over and over for years to come. We even had requests after the fact and they were happy to accommodate the changes we asked for in our highlight reel. Amazing company with over the top service!

e watch our video, I get transported right back to one of the most precious days of my life. I never knew how impactful it could be to have the right team capture all the beautiful elements of our special day. I am truly grateful and would absolutely, without a single doubt, recommend Fairytale Productions. Wishing you guys all the success in the world!!! ❤

someone. But I was absolutely blown away with the experience, attention to detail, and quality of these guys. We used their DJ and Videography services - they worked seamlessly with all our other vendors, and we never once questioned whether something was being captured or not. I was so happy to be able to turn my "photographer brain" off and turn my bride brain ON! I had a few change requests on our final video and even when I felt like I was being slightly annoying with my requests, these guys were nothing but great with us. Always excellent customer service and I really felt I was taken care of. The last thing I'll say is - if you're considering NOT doing Videography on your wedding day - reconsider. Fairytale Productions is wildly affordable - especially for the quality they provide. Having a video of this day means absolutely everything to us. My father passed just 2 months after our wedding, and these were the last pictures and videos every captured of him. Forever grateful. Thank you for these incredible memories.

arried on October 16, 2021. The email received after the wedding noted it would take about 2 months to get our video with no preview video due to extreme client volume. We were fine with this knowing 2021 was an insane year for weddings. I had not heard from for about 2 months, so I decided to email them the week between Christmas and New Year for an update. They stated that our video was out of production and that they will have it by New Year (very exciting!). When I didn’t hear from the by the New Year, I gave them time since, again, I knew they were busy (not really an excuse because they shouldn’t have taken such a big volume of clients knowing they couldn’t keep their word, but that’s besides the point). I decided to email them the last week of January for another update regarding our wedding video. They responded the following day via email with an update…they had lost 75% of our footage due to “chip malfunction”. Not only did they NOT call the moment they realized the footage was gone (probably the last week of December), they decided to EMAIL me this news. They also took it upon themselves to throw this malfunctioned chip away, which we were made aware of after we had asked for it to see if we could retrieve any footage from it ourselves. The whole situation was handled with a complete lack of professionalism or empathy. As you can imagine, we were devastated about the situation, but completely understood that these things unfortunately can happened. I was shocked knowing that I was speaking to the owner of the company when I requested to speak to someone higher in the company. The owner should have contacted us the moment that they knew about the situation. They also should have watched the video that was provided to us, which was amateur and embarrassing. When I complained about the video they did create, they stated that we had signed a contract for the content and that they get meet every expectation of the client. We then went through the entire raw footage of the little footage we did have, so we pretty much created the video ourselves. The video is still embarrassing and would never be shown, but it’s at least something to remember our wedding day. Brides, be warned. They are not professional and are taking on way too many weddings. Don’t hire them as a videographer. You will regret this.

booth!

y from our wedding to shoot special shots, and the videographer respected that completely. Our experience with the DJ services was also great! We spoke on the phone multiple times with the manager and the DJ himself to go over timelines, name pronunciations, song lists, and so much more. They were flexible when we needed to change things or had questions. Also, they have an awesome DJ planning tool that is online for you to choose what songs you want or don't want to hear on top of plugging in all of the other special songs you want played on your big day. Our guests raved about our DJ and everyone danced all night long! I would recommend Fairytale Productions if you would like to work with an experienced vendor!

to capture your day and having a video that you can watch of your big day is the best! We can't stop watching it and our families are obsessed with it as well. It did take a little longer than we expected to get our videos back to us but the company said that this summer was very busy for them and the turn around time could be longer which was kind of a bummer.

ng day!