Fashion Facez Makeup Artistry

ook alone, it would probably be five stars. But Tammy and her team too so long to do the hair and makeup, that they took up the entirety of my photo time. I had hair and makeup booked to end at 12, with a photographer coming at 12:30 and first look starting at 1pm. Tammy and her team did not finish hair and makeup until about 3:00pm, and I had to be hidden away by 3:30 for my ceremony time. If Tammy had come clean about the delays, I could have gone earlier in the lineup and started taking pictures, saving the bridesmaids pictures until later. But, 9pm the night before my wedding, Tammy calls me to say that she's super confident we'll finish before 12pm (and this is with an additional person getting hair who ended up too sick to come in). Because she said that, I purposefully scheduled myself last so that I might be finishing up when the photographer got there and could snap a few "getting ready" shots. And as the time ticked by from 12 to 12:30, Tammy's saying things like "Oh you were so smart to add this buffer in" and then it's getting past 1 and she's saying "oh yeah they start first look at 1:30". There was never an apology, she never attempted to go faster. This was the biggest issue, but I was also shocked with a few other unprofessional things that Tammy did while I had booked her service. For one, she asked me to collect makeup inspiration looks for each of my bridesmaids (I was letting them choose what their makeup would look like) and yet, when she got there on my wedding day, she just picked her own look based on their dress and gave everyone the same look. She also ignored the bridesmaids' individual requests--one of my bridesmaids did not want fake eyelashes and opened her eyes in the chair to see a pair of glued falsies being thrust at her to the point that she couldn't say anything before they were placed on. Her assistants, who do half of the girls' or do trials, also seem to just be whatever family and friends she finds. At my, expensive, trial, she brought her friend who "was thinking about getting into hair" to do my hair. And trust me, it was 1. the opposite of what I asked for and 2. not done well. Then at the wedding, the other makeup person was just her highschool-aged daughter. She wasn't bad, but when I contract you and shell out hundreds of dollars, I expect more professionalism than this. Finally, when all was said and done, she also pulled my mom aside and argued for a better tip. The groom's mother was not there, but had given my maid of honor money to tip. After she gives the money to the hair person and to Tammy, Tammy comes up to my mom and I saying "one girl tipped. Is each girl tipping individually" and then when my mom grabs her wallet and starts counting out cash, Tammy pulls out her calculator and punches in numbers and magically the tip amount she shows that's "proper" just happens to be exactly the amount of money my mom has (eye roll). This happened very fast before I was able to talk to my MOH about how much she gave, and my mom just went with it because we were already so late (she was missing me step into the dress just to pay). But that was ridiculous. There was no mandatory amount in the contract. And no, you shouldn't get 20+% for being 3 hours behind schedule (I only had four bridesmaids!).