Working with Fat Cat was an absolute pleasure! Their staff is very knowledge, creative, and very eager to make sure everything is perfect for your special day! I worked directly with Katie, in the Mineola location, who was superb - she always m...ade sure everything was exactly how I envisioned it, and in the budget I wanted to be. They don't try and sell you anything you don't want/need, and even gave me ways (like DIY ribbon/stuffing, etc) to save over $600 from cost, to be in the price range I wanted to be in.
Not only is their service great, but the quality of invitations was incredible! I had SO many compliments about how beautiful my invitations were, and I myself couldn't be more happy with how they came out. When I picked up my invitations, the printer didn't do the best job gluing the paper together, so we had to manually glue the end tips of a bunch. Just for the "hassle", they issued me credit towards my next purchase, without me having to ask.
The only thing I will say that can be improved is that I was not warned ahead of time (I used plastic cases on my invitations) how the postage was to be done. The post office told me the wrong thing, and I had to REDO all my stamps, and it was a complete horror. Make sure you ask them there, especially if you have a different size envelope or plastic case surrounding your invitation, the CORRECT way the stamps should be placed, or how much approximately they will be. Also, you need to give yourself time, because the printing can take a while so make sure you give them ample time.
I appreciate a good product, but when you're planning a wedding you NEED good service, and that is what Fat Cat will give you! You won't regret booking with them.