We hired this DJ for our wedding and unfortunately she no called, no showed on the day of our event. If I could give zero stars I would. :(
She was scheduled to arrive earlier in ...the day, but we did not hear anything from her at all during the expected setup time. We were actively calling and texting her with no response. About 4 hours after she was supposed to arrive she finally texted us stating there was a family emergency.
By that point, we had already had to pivot quickly. Our wedding coordinator began contacting as many local DJs as possible, but no one was available on such short notice. Our entire ceremony ended up being delayed by about an hour while we figured out a plan. One of our vendors stepped in and ran out to purchase a large speaker so we could at least have music for the event.
Our videographer also tried to help fill in where they could, but that unfortunately meant some of our videography coverage was affected, which we did not fully realize until after receiving our final video. The delay also resulted in losing about an hour of photography and videography coverage during our reception since we had already paid for their time.
We do want to acknowledge that she was apologetic and kind in her communication once she did reach out, and she did refund us in full. We also understand that emergencies can happen and can be very serious.
However, from a wedding standpoint, the lack of communication leading up to the event, the absence of any response during the time she was expected, and the lack of any contingency plan created significant stress and disruption on one of the most important days of our lives. Even with a refund, the lost moments and impact on the flow of the day cannot be replaced.
Based on our experience, we personally would not recommend booking her for a wedding, as reliability and communication are essential for such an important event.