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Ferko's Fine Jewelry Reviews
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Reviewed On 9/30/2021 by Johanna K
We purchased a wedding band from ferkos. The day after the wedding (the first day I had worn it) one of the diamonds feel out. A few days later a second diamond fell out. When i reached out to ferkos the said they would replace these and check ...
other diamonds. I received my ring back close to a month later the diamonds that were replaced were smaller than the other so the ring looks very strange. I’m really disappointed with ferkos and have given up on trying to have them resolve this. Hoping a local jeweler can help fix the ring without costing me a fortune.
Reviewed On 2/09/2021 by Shiana K
I recently had a custom made Baguette Diamond Wedding Band made by Ferko's. The experience from A to Z was beyond my expectation. Ferko was patient with my never-ending questions and answered each one in a timely manner. The process was expla...
ined to me in detail and I was provided a 3D rendering for approval prior to production. The final piece was much better than I had imagined. The quality of the product and diamonds speak for themselves. Much better and nicer than the products I checked out at local retail shops. I was kept updated with every step of production from Diamond Setting, Polishing, and shipping.
The Packaging it came in makes you feel like you shop on Rodeo Drive :)
Reviewed On 2/05/2021 by Melodie Y
TL;DR: DO NOT BUY from this company! They have the worst customer service and craftsmanship we have ever experienced!
The full story:
I don't typically write reviews, but I feel I need to warn people away from buying from Ferkos. My fiance pu...
rchased a ring for me from this company. After about 2 months of wearing it through normal day use, one of the diamonds fell out of its prong. We messaged Ferkos and were offered to have the diamond replaced for free if we covered the shipping charges.
2 months of normal day use after getting the ring back the prong broke and the diamond fell out again! We messaged Ferkos and were charged a fee remake the entire ring this time. Ferkos refused to take responsibility for any possibility of faulty design and instead were very quick to blame us for banging the ring against something each time. We were told by the owner that she would personally inspect the ring for quality control before it was sent back to us. When we received the new ring, we noticed that one of the diamonds was set lower than the others. We brought this issue up to Ferkos and they refused to acknowledge anything was wrong. We had to take the ring to a local jeweler to be inspected who confirmed that the diamond was indeed set lower as the prong was actually bent.
We are very disappointed in the quality control of this company and that they would ship out a ring in that condition to a customer. While we did receive a refund for the replacement fee and the CAD file, we still lost the money for the hefty original payment. Furthermore, they still have never admitted to any poor craftsmanship or abysmal quality control. We now have to spend even more money to get the ring recast and properly constructed by a professional jeweler.
Reviewed On 2/03/2021 by Dawn M
Nice jewelry, reasonably priced and fast service.
Reviewed On 2/18/2020 by Kirstin L
My fiancé bought me a ring from Ferkos for my birthday and I absolutely love it! Timely delivery and great quality. I would absolutely purchase jewelry from them again in the future.
Reviewed On 6/30/2019 by michelle h
Absolutely awful jewelry and awful customer service! Their "gold" tarnishes and shows orange spots after a few days of wear. They should be sued!
Reviewed On 4/26/2019 by Natasha S
This is a joke of a jeweler. I asked if she could eliminate the chain on a pendant, so I could put it on my charm bracelet instead She claimed that was a lot of work & customization, so either this jeweler is lazy, a liar, untalented, or all...
three, because my 2 year old could take off a chain and add a springring with her eyes closed in under 60 seconds. I also found this exact same elephant pendant brand new on eBay Buy it Now from a jeweler in New Jersey for $199 with free shipping with the same color and quality diamonds, so not only is she a liar about making all her own jewelry since this is clearly a commercial goods piece (since other Jewelers carry it for less), but she is also overcharging. Therefore, that makes her an untalented, lying, thief joke of a jeweler, who also isn't very intelligent since she didn't know what elephant tusks were when I asked her a question about them...which also proves she didn't make the item since tusks are on the item! LOL! What's most sad is that she thinks adding a springring is a lot of customization. Speaks to her work. Take your business elsewhere. This jeweler does not deserve it on many levels.