No photos yet
About this vendor
FilMore Productions is a video company located in the heart of the silicon valley. We offer beautiful, cinematic wedding films of the highest quality to capture your special day.
Each wedding is unique and we tailor each shoot to fit your day and all it's requirements.
Details
Business Attributes
- Asian-owned Business
Photo & Video
- Same-Day Edits
- Social Media Sharing
- Video
- Highlight Video
Photo & Video Styles
- Lifestyle
Wedding Activities
- Wedding
Reviews
Your trust is our goal. Our community relies on honest reviews to help
you make those big decisions with ease.
4
out of 5.04 reviews
Review photos
Showing slide number 1 out of 3
Ron came as a referral from a friend. We loved him at first! After reviewing the fabulous quality of his work, we interviewed, and contracted him as a videographer for our wedding ...
and paid the deposit. He turned very unresponsive to any communication afterward. In the end, he backed out as our videographer a week before our date, when our wedding DoC reached out to confirm final details, which left us scrambling to find a replacement.
When he cancelled, he did promise to refund us our deposit, but after our wedding, we tried contacting him multiple times and he did not respond to any follow up messages over email nor phone. We even tried to simplify the process by saying that we were going to send him a Zelle request with a clear note that this is a refund per terms of contract. Five days later, he emailed us a Zelle payment error screen and mentioned he would try again later (for the record, it's difficult to believe him, as I've never seen a Zelle payment fail). I sent him a Vemno request and a my wife sent him a message over social media asking for the refund via Zelle or Vemno. In the morning, we saw he had blocked my wife. I was still able to find and see his full social profile on my phone.
We initially did not want to post this review, because he is part of our outer social circle, but felt it is in the public interest to warn others about Ron's absolutely unprofessional and dishonest behavior. We ask other couples to approach with caution, and warn if you are going to pay a deposit, do it through a method that can easily be refunded or just avoid him and go with a trustworthy videographer that responds to emails. Stay safe!
EDIT: After he saw our reviews, he did resolve the matter. He mentioned he missed my Venmo notification and Zelle was still not functional. We think Ron is just in damage control mode.
Great communication when planning for the day's coverage and wonderful to work with day-of! Ron, Sondra, and team were personable and allowed us to feel comfortable and ourselves t...
hroughout the day. Definitely fit our celebration style!
I hired Ron this for my outdoor small wedding. He did a great job on our video! we got hours of raw footage too, which was super nice. Our ceremony was running behind and he grat...
uitously stayed past the time we hired him for to get the shots we wanted! He was very reasonably prices too. He is a genuine guy. Recommend.
Ron is a great guy with great talent! Ron helped my wife & I film raw footage, create a teaser trailer and highlight video for our wedding (preparation, tea ceremony, pre-ceremony,...
ceremony & reception). He delivered everything to us very quickly. We were impressed with the quality of his work and his passion for capturing the moment and rekindling the emotions from that special day. Throughout the whole process (before, during and after) Ron was prompt with his communications, accommodating and a pro who works well with others. We're so happy that we found a guy like Ron to help us record & craft something that will add layers to the sensory experience of recalling that special night. Also, Ron is bi-lingual in Cantonese (and Mandarin?) and he's great with the parents as well :).
Contact
111 North 33rd Street, San Jose, CA
Filmore Productions