Hired a trio and for at least 3 months, went over the songs and even paid extra for a special bridal song. Showed up 1/2 hour late with one violinist, who claimed to know nothing about a playlist, nor any other detail. Played nothing that ...was agreed upon and let us call and call the company, with no answer. Turns out, this was the same man I spoke with the entire time. His playing was beautiful and no one knew that it was not the plan. But, since then, and after numerous texts, phone calls, and emails, he is still MIA, as to what happened to the trio and extra songs which were all extra charges that had to be and were paid for, in advance.