They are great to work with. They helped us design our cover for the flip books, arrived on time to setup their equipment and they had staff to guide the guests about the process. They were supposed to have a TV display to show what's going on ...while guest are waiting in the line. Most weddings I have been to had normal photo booths, which are kind of old now and not many are really interested in doing it. Flip book concept really clicked with our guests. There was always a constant line. They did their best to move the line fast, but I like that people actually are using it as opposed to no line. Also they sent a link to all the little videos they took on a web portal. That was very cool. People loved it when we shared them on our facebook. I recommend their service. We had our wedding in Minneapolis, MN. They operate in Minneapolis as well, but for some reason they are not showing on the knot in Minneapolis. This was definitely one of the highlights of our night.