About this vendor
Floral Elegance is a premiere Bespoke Luxury Floral & Event Design studio based in Bernalillo, NM. Owner, Crystal Hernandez, is passionate about helping clients enhance their wedding experience with custom arrangements. She brings each couple’s wedding vision to life in a friendly and attentive manner, from the initial consultation to the final designs.
Crystal has over 15 years of experience and is keen on developing her skills further with each arrangement she creates. She is talented at designing for various themes, including traditional and elegant or romantic and whimsy. This artist loves to develop working relationships with her clients and get to know them as well as their unique love story.
Details
Business Attributes
- Hispanic or Latinx-owned Business
- Woman-owned Business
Decorations & Accents
- Aisle Decorations
- Centerpieces
- Flower Girl Baskets
- Pedestals
- Plants
- Vases
Flower Arrangements
- Bouquets
- Bouquet Wraps
- Boutonnieres
- Centerpieces
- Corsages
- Flower Alternatives
Awards and Affiliations
Reviews
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4.6
out of 5.020 reviews
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We used Floral Elegance for our Bishops Lodge wedding in October. This was a scam, wedding florals are so expensive (spending thousands), and would hate for someone to have the same experience as us.
1. She did not deliver the flowers we contracted for (and what she emailed us confirming she ordered). We ordered white flowers and went through hours of conversations on selections only to and see subpar greenery like eucalyptus (which was the one floral we said we didn’t want) and some rust yellow flowers that you see at Costco.
2. We contracted for 194 candle holders, she brought 84. Then took home the 110 unused candlesticks we bought and shipped to the venue.
3. Crystal was unprofessional and dishonest in her dealings with us, attacking us via text to pay her for candleholders while we were making final arrangements with our planner on the amount we needed (at this point we had already paid for flowers in full). We venmoed her $900 because we felt so uncomfortable and just wanted the conversation to end (I was starting to feel this was a scam at this point). She never even brought half the candleholders (as stated above).
4. She lied to our wedding planner about conversations regarding clean-up responsibilities and told us and our wedding planner different stories which were proven over email.
We requested a partial refund or even an explanation for what happened but have not received a response from Crystal. Floral Elegance is not a reliable and safe florist. I recommend that if you do choose to work with Crystal, do not pay the full amount until the wedding day. Or go with someone like Floral Bagels, Renegade Florals, Florecita – anyone else.
Crystal is wonderful to work with! My bridal party was getting ready at separate locations, so Crystal willingly drove across town to deliver our flowers to two separate places. The arrangements were gorgeous! She is a true professional and is so easy to work with, especially since we were from out of town. Choose Floral Elegance, you will be glad you did!
Crystal designed the most breathtaking and enchanting florals for our wedding. They exceeded any vision or dream. Everyone agreed they were the most unique and stunning arrangements at any event they attended.
Crystal has developed an intentional and thoughtful process to achieve the perfect design for each couple/event. After submitting an inquiry I received an email with a link to a form to gather detailed information about styles or themes or colors, floral preferences, and components of interest. I relied on the comment box in the style and theme area to explain what we didn’t want as opposed to what we actually wanted. My comments were things like: “My fiance claims he is allergic to pastels” and “We don’t have a theme, beautiful flowers?” I had no idea. The floral section was much easier. We are avid gardeners. He brought succulents to our relationship and I brought flowers. We also try to grow herbs and vegetables. This was also where I could highlight all of my allergies. At the very end of the final section, I commented that I might have filled it out wrong or poorly. Crystal sent an email that night saying she already had ideas!
Our zoom meeting a day or so later was magic! I thought we might review my nonsensical responses but after chatting for a few minutes, Crystal said something like, “It seems like your design style is organic and a little funky; and you aren’t afraid of color but you want an elegant balance”. I might have shrieked yes then asked if that’s allowed for weddings? She laughed, assuring me that it didn’t break the rules. She then presented an “inspiration board”. I had so much fun refining the board with her. We joked and laughed, it felt like we had been friends for years. I was also incredibly impressed because she referred to where allergies and floral preferences informed her choices. By the end of the conversation, I had complete confidence Crystal could execute the vision she created of organic funky elegance. I canceled my other floral appointments.
My jaw dropped when I saw my bouquet. It was unique, stunning, and elegant. It also told our story: protea, ranunculus, and orchids for me; succulents, bright colors and more for him; and mushrooms, artichokes, thistle for us. The arch was perfect, exactly what we had envisioned: tree branches with the same florals framing the mountains in the background. When the curtains were pulled back in the ballroom, I was overcome with emotion. The room was enchanting, perfect. Crystal achieved the ideal balance of color, design elements, and lush arrangements. The fireplace installation and greenery were incredible. There wasn’t too much or too little of anything. Everyone was in awe.
I cannot recommend Crystal and Floral Elegance enough. Trust her process, have confidence in her design, and give her freedom to be a creative genius. Crystal goes above and beyond in every way, and she’s truly a wonderful person.
I'm incredibly sad to have to write this review, but my experience with this florist has left me no other choice. Due to some unexpected issues, my wedding planner and I were having difficulty finding a florist. Crystal was contacted based on her prior reputation and product quality. We discussed details through multiple telephone and video calls, and provided an "inspiration board" to achieve the desired wedding day look. Regrettably, my wedding florals were nowhere near the quality, design, or color scheme anticipated.
After our wedding, the owner of the wedding planning company reached out to her regarding my dissatisfaction and to try to reach a possible resolution. When she responded to the owner of the wedding planning company -- no accountability or empathy was expressed. Rather, she cited issues involving time constraints, flower availability, and "freshness" - none of which were brought to my attention or to that of my wedding planner when we discussed the floral contract. My wedding planner and I also contacted Crystal, multiple times, for a copy of my floral contract to which she to date has not responded. I did inform her that I would write about my experience with her absent a response.
Crystal was an amazing florist! I showed her pictures from pinterest, not expecting them to be as extravagant and my florals were even better than the pictures!! She was helpful on the day of my wedding and always easy to get ahold of. I can't recommend her enough.
Crystal is the most amazing person you will ever meet! She made my dreams come true with my bridal bouquet and all of our wedding flowers. I loved my bouquet so much it’s in the process of being preserved so I can have it forever!🥰
My wedding was absolutely beautiful my cake succulent is still alive and thriving 7 months later
I contacted Crystal literally “last minute” to see if she would be able to make me a bridal bouquet, and since it was “last minute” I just asked if she could make me something small and simple, I just wanted to have a lil something for my wedding day. Well Crystal came through and went way above and beyond small and simple! My bouquet was so beautiful, so much more than I could have ever imagined! Crystal and her team pay attention to the tiny details and put so much love and personalization into there work and they are so kind and friendly! I am so glad I chose Floral Elegance to help make my wedding day so special! I definitely recommend them for any event you need to add a floral touch too!
Crystal was absolutely amazing in coordinating, planning, and setting up our florals. Hands down, you need Floral Elegance to do the florals for your wedding. We had our wedding in September 2021, with major weather and a hurricane in Florida we were worried about our florals being wilted. Not to fret with Crystal! She literally was like I got this and made sure we had all the flowers we wanted for our wedding. She was at the venue early and set up our arbor with magnificent proteas, roses, pampas, and thistles and made it look straight out of a fairy tale. Seriously, floral elegance knows what they are doing and if you give them your inspiration, they take it and make it even better. I trust them with any event, wedding, they are my go to! They are so kind, professional, and just so fun to work with!
Crystal is truly the best! I simply gave her an idea of what I wanted and she made it a reality! I am still getting compliments on mine and my bridesmaids bouquets. Not only were my flowers beautiful, but crystal went above and beyond and waited for me to walk down the isle so she could fluff my train and make sure everything was perfect. Truly the best florist in New Mexico!
I am so happy we chose Floral Elegance as our florist for our wedding! Crystal is absolutely wonderful and has an amazing gift. She turned my idea into reality and was always so helpful. Crystal went above and beyond on our wedding day and make everything gorgeous! I don’t know what we would have done without her and her amazing team! Thank you so much, Floral Elegance!
Crystal went above and beyond to make me a beautiful bouquet for my wedding. I can’t thank her enough.
Crystal is truly an artist. From the moment we first met with her she was incredibly professional and really understood my "vision." Her prices are on the higher end of the spectrum, but her work is incredible so you truly get what you pay for. My husband and I were very open about our budget and she so super willing to work with us and make sure we didn't exceed what we were comfortable paying. We were beyond satisfied with her work, I really have never seen flowers more beautiful than everything she did on our Wedding day. She takes so much pride in her work and it really shows with the finished product. Even in our wedding photos you can really see the quality and beauty of all the flowers. The day of the wedding she was so helpful and even gave me the shoes off her feet because my heels were killing me while I was taking pictures. If that isn't quality service, I don't know what is. If you want beautiful flowers, great service and someone you can trust, look no further.
Crystal is a very thoughtful and knowledgeable professional, and really helped me think through the flowers I was getting, including how to cut down the budget a bit. The price was still extremely high in some areas, at least for our budget, so I was kind of expecting the flowers to be exquisite (though not as extravagant as if we had spent what was initially quoted). Unfortunately that wasn't the case, at least in some areas-- some of the roses in my bridal bouquet were browning and wilted, and some of the other decorations were a little half-hearted feeling. Sorry to not have a more fantastic review. It was still a beautiful wedding and the flowers on the arch were beautiful, just to my mind the quality didn't quite match the pricing.
Floral Elegance provided the arrangements for my pre-wedding photoshoot and each bouquet was absolutely stunning! Given COVID restrictions and postponing our wedding out a year, Crystal and her team went the extra mile to make me feel like a glowing bride with flower arrangements that took my breath away. I felt comfortable with the process and knew Floral Elegance would deliver flowers beyond my imagination… which she did! I highly recommend Floral Elegance for any floral arrangement and appreciate the genuine approach and love for each flower, color scheme, or style… Crystal and her team is the place to trust!
Crystal is the very best florist we have ever worked with. My fiancé and I had our wedding schedule change twice due to covid. Crystal has been so caring, flexible and compassionate throughout this process. If anybody needs a florist, look no further than Crystal.
Crystal has been wonderful from the first inquiry! She is super responsive and helpful! Our wedding isn’t until 2022 but I’m already looking forward to her work! She has made sure I get everything I want!
Our winter wonderland weding! I have to say how amazing Crystal and her staff were to work with! I had a vision of a winter wonderland wedding and that is exctly what Crystal provided. I could not of been anymore impressed with the quality of all my flowers and the customer service we received! From the inital consultation I just knew that I wanted to book. The amount of welcomeness my husband and I felt was unexplainable. Crystal asked questions to not only figure out our designs but to help incorporate personal items from our culture, that made our flowers even more meaningful to us! I highly recommend Floral Elegance to any couple who is looking for a wedding florist and new friend. Crystal is a truly amazing soul! You will not be disappointed!
WOW! Can I just say how wonderful Crystal from Floral Elegance was to work with? First off, she saved my butt when my first florist bailed on me. I was so stressed about finding someone to do my flowers at a reasonable price and Crystal helped me through it. She is local and was actually down the street from our ceremony location in Placitas. Second, like many couples right now, my husband and I weren't sure what our wedding would even look like. We changed our plans 3 times and Crystal was flexible and happy to work with us! In the end, we ended up eloping with our immediate family and Crystal helped create minimal flowers for our event. Hopefully next year we will be able to have our larger celebration and we already have Floral Elegance booked!
Crystal was truly the sweetest person to work with. She hand delivered my bouquet and pinned my husband's boutonniere on him. She even threw in a small bouquet for a Catholic wedding tradition. Because I couldn't have my bridesmaids with me, Crystal even stayed behind to help me with my dress *cries, so sweet* The flowers were beautiful and I cannot wait to have her do the arrangements next year. I 100% recommend Floral Elegance as your event florist!!!
We had to postpone our wedding due to COVID-19, but we decided to "elope" anyway. Floral Elegance worked with us on short notice to create an incredible bouquet and boutonniere for our ceremony. They were so easy to work with and made my floral dreams come true. We can't wait to work with them again for our rescheduled wedding!
Contact
NM Based, Inquire for travel
Floral Elegance
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