When my fiance and I began our search for our wedding cake vendor, we booked three back-to-back appointments for the day. For Heaven's Cake was our first, and we met with Norma. Bo...th my fiance and I went into this process a little naive. We didn't know what to expect when it came to pricing, design, and possibility, but we both had very imaginative ideas on what we wanted our cakes to look like. He wanted Hyrule Castle and I wanted a mermaid tail. Norma and I corresponded via e-mail in the weeks leading up to our meeting, during which Norma asked me several questions about my vision for the cake, flavors I was interested in, guest count and how to match that with the appropriate number of cake slices, and so on. Norma's enthusiasm was both refreshing and motivating. She compiled over twenty pictures of mermaid-type cakes and even worked with her colleagues to get a digital mock-up of the Hyrule castle cake. On the day of our appointment with 4HC, my fiance and I were 30-mins late (many thanks to unpredictable Houston traffic), but Norma was gracious and understanding. She also took her time in walking us through the appointment, explaining pricing and display options, and quizzing us about our cake visions. More than that, Norma even created a physical replica of my dream cake, just for the appointment. She was a total doll and made the process both easy and fun (especially because I was completely indecisive and needed some guidance). We were so pleased with our experience that we canceled our other two appointments and chose 4HC as our vendor on that spot. Weeks after the appointment, I wanted to make changes to the cake design, and Norma--once again--delivered. She sent me photo examples of what was possible and explained how the end result could be achieved. She worked with me, after working hours, to make sure she knew exactly what to draft up for the final product. This entire process was a dream, and I'd happily work with 4HC and Norma again and again.