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Details
Rings
- Engagement Rings
- Ring Services
- Financing Available
Wedding Jewelry
- Watches
Reviews
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4.2
out of 5.05 reviews
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My husband and I recently went to Fords Jewelers to purchase a replacement wedding ring. His original ring which we purchased elsewhere broke after only 2 months of wearing it (beware Tungsten breaks easily!!!) Barry, the owner, asked why the place we purchased it from wouldn't replace it for us and offered to have it sent back to the company the other jewelry store had gotten it from and replaced for free (minus cost of shipping). He even had them engrave the new one just like the broken one. I couldn't believe he did all this for us when we were about to purchase a new gold ring for $400 when the store we bought it from wouldn't help us at all. Fords may have lost a sale with us (this time) but they gained a customer for life!!!! My mother and aunt have been going here for years to purchase jewelry and to have jewelry cleaned and repaired and I will now too. They are all so kind and helpful. I purchased my wedding band here last year and they cleaned my engagement ring beautifully for free. Can't say enough wonderful things about this place!
If you don’t mind being taken advantage of, by all means... this place is for you. A pervasive, bad attitude from ownership to management to sales staff. They all act like their *stuff don’t stink. Overpriced sales & severely underpriced offers for trade in items. Mr. Bergman, its time to retire.
We picked Ford's Jewelers because they were willing to work with us on my engagement ring and my family had bought other pieces from them previously. I picked out my ring because I needed to have the ring altered to add a Fingermate to accommodate my issue due to RA. Other local jewelers wanted to cut out things I loved about my ring to accommodate the fingermate, while Ford's actually took the time to make sure the ring stayed the same. Their staff is very friendly and by the third visit they knew me by face. The staff walked my husband through the engagement ring process (picking out the center stone) step by step. We are very happy with our rings and will go back for future fine jewelry purchases.
Wonderful!!! They met all of expectations and more. Only place I will ever go!!!
Loved all the people that work there, and the repair (sizing) dept is the BEST !!!!
Contact
449 New Brunswick Ave, Fords, NJ
Fords Jewelers
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