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About this vendor
Your big moment has finally arrived, and you need the perfect way to capture the moment forever and share it with your family and friends! At Jerry Roxas Photography & Videography, our goal is to capture the emotion and stories behind our subjects in high quality, artistic digital images and video. We’ll strive to have your wedding photos and video tell the story of how the two of you met, fell in love, and ultimately decided to share the journey of life together!
Fotility aka Jerry Roxas Photography proudly supports same sex marriages, and has provided professional photography and videography services to numerous same sex couples.
Details
Destination Weddings
- Destination Wedding Packages
Photo Shoot Types
- Bridal Portraits
- Engagement
- Trash The Dress
Photo & Video
- Digital Files
- Online Proofing
- Photo
- Printed Enlargements
- Printed Proofs
- Second Shooter Available
Photo & Video Styles
- Artistic
- Classic
- Dramatic
- Lifestyle
- Modern
- Vintage
Wedding Activities
- Getting Engaged
- Rehearsals & Parties
- After Party
- Wedding
- After Party
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Reviews
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you make those big decisions with ease.
2.8
out of 5.08 reviews
★☆☆☆☆ Unprofessional and Unresponsive — Still No Wedding Photos
We hired Fotility Photography & Videography to capture our wedding on January 12, 2025. Leading up to the event, e...
verything seemed great — communication was prompt and professional, and on the day of the wedding, they showed up and did their job tremendously well. However, everything since then has been a nightmare.
It has now been six months since our wedding, and we still have not received our photos. We were originally told they would be delivered by March 24, 2025, but that deadline came and went with no communication whatsoever. Then we were given a firm delivery date of April 18, 2025 — yet again, that deadline passed without any updates or delivery of our photos.
We have sent multiple emails, texts, and voicemails — all of which have gone completely unanswered. No updates, no explanation, not even a basic acknowledgment. This level of unprofessionalism is incredibly frustrating and deeply disappointing.
Our wedding was a once-in-a-lifetime moment, and not having our photos — or even the courtesy of a response — has been heartbreaking. Your wedding day is something you can’t redo, and being left waiting (and ignored) like this has added stress to what should be a happy memory. I would strongly advise others to be cautious before hiring this photographer. You deserve someone who respects your time, communicates clearly, and follows through on their commitments.
5 stars! I’ve hired Jerry a couple of times and both times it was amazing. He was on time, instructed us on the best poses, used light to capture the best images. He sent proofs i...
n a very timely manner and made the whole shoot fun.
We could not be happier!
Jerry and his assistant were a wonderful and integral part of our wedding. He was punctual, friendly and took the time to plan out the best spots/shot ideas for our photos! We had ...
such a wonderful time working with them. They did an amazing job of capturing our special day! We highly recommend him! We received our photos in under 30 days, so no complaints at all on the timing! Thank you Jerry!
I booked him through thumbtack. Was very responsive with bidding. Once booked he promised to get our pictures to us within a certain timeframe. He never did. I called multiple time...
s and sent multiple emails without response. A few weeks later when he finally responded he said we’d have our photos by the following week. We never did. We got our photos after 4 months of when he said we would have them. I would not recommend booking him for a wedding.
We used the company for our DJ services. We had specific requests for songs, and we were very clear about where/when we wanted them played, as we were encouraged to do. I thought w...
e had met with our specific DJ beforehand because that's what we asked to do, but in the end we met with a Manager of other DJs? He was very polite and ammenable, but in the end our DJ did not end up having our final song list. He was missing entire songs (including the song my wife walked down the aisle to) and played incorrect songs during the reception, causing us to scramble throughout the night to get the correct songs in order. As helpful as they tried to be, we were let down ultimately.
Please don’t be use him. Don’t waste your money and your special moment using him. We had to beg and then threaten to get our wedding pictures from him. After threatening to take ...
him to court multiple times we finally got our pictures.. and we weren’t that Impressed. Some are nice but that’s about it. He didn’t even get one of my husband and I kissing when we say I do. How do you not get a picture of that?! We paid him to capture all those amazing memories and he didn’t. As a photographer we hire you so we don’t have to worry about those moments being captured. He brought in a 2nd photographer for the guys while they got ready all day.. we got NONE of those pictures. Why did we pay for that then?! Why was he even there?! PLEASE don’t use Jerry. You will be disappointed if you even get your pictures
VERY SAD AND DISAPPOINTED BRIDE AND GROOM.
We booked for Save The Date and Wedding pictures paid all deposits, and we were overly excited. He was great at communicating. WE GAVE ...
HIM A POSITIVE REVIEW on thumbtack. Came the day for the Save The Date shoot (JULY 24th) and all was great and shoot was good we were thrilled and happy BUT after that, we only got the samples and that's it. WE LEFT MESSAGES, LEFT PHONE MESSAGES and to no avail. HE JUST IGNORED US.
BY THE END OF AUGUST he said: "Tomorrow all copies will be shipped and communication will be restored".
IT IS NOW SEPTEMBER AND NO PHOTOS NO RESPONSE. We are appalled by the experience. Very SAD and DISAPPOINTED because my wedding is coming up. He gives the same excuse: THAT HIS BUSINESS GREW TOO FAST yet he doesn't make sure to hire extra help nor control his bookings.
CANNOT TRUST HIM with my wedding pictures now. I hope this doesn't happen to anyone. I do not wish this upon anyone.
Fotility videography by Jerry Roxas and team was amazing to work with. If you're looking for a videographer, look no further. Jerry, Suhan and the entire team were so easy to work ...
with and made our dream wedding a reality. They are responsive, professional, gave an above and beyond service and worth every penny. We originally weren't gonna get a videographer but after seeing the reviews and their work we knew we had to bring them on board to capture our big day. We're so happy that we did. Thank you to the talented and amazing Suhan, Jerry and team for an outstanding videography and capturing every moment. We find ourselves watching it over and over and remembering our special day. We can't thank them enough for tailoring the video to who we really are. If we can give them 6 stars out of 5 we would gladly do it as they're deserving.
Contact
San Diego
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