About this vendor
Freedom Brides is a unique wedding dress salon located in Escondido, CA. They're known for their exceptional, personalized service, expert styling advice, and talent for helping each client feel cared for during the entire process.
Freedom Brides sets itself apart in the industry by offering a thoughtful and creative experience. From the moment you enter their boutique until your walk down the aisle, you'll have the owner's undivided attention. This expert team knows each client is unique and prides itself on its large selection of designer dresses and accessories. Their gowns are of the highest quality, reflect the latest trends, and are always extremely comfortable.
Unlike many other shops in the area, Freedom Brides measures each client precisely to achieve the perfect custom fit. As a result, fewer alterations are needed. From petite to plus sizes they will make sure you have a great selection.
Freedom Brides offer unhurried appointments and allow you to try on as many gowns as you like. From sleek mermaids to glamorous ball gowns, they have something beautiful for any taste. They also craft accessories using the highest quality fabrics, including handmade lace, embellishments and beading. Every gown may be customized to your unique look and they can even complement gowns with a variety of sleeve options, including detachable sleeves. A custom matching veil is paired with every gown.
Freedom Brides is known for providing flexible appointment times to accommodate your schedule. To help you stay within your budget, they offer discount pricing and in-house financing.
Make your appointment now to find your dream dress with personal attention to detail.
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Business Attributes
- Woman-owned Business
Reviews
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4.5
out of 5.011 reviews
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My experience with Freedom Brides was a rollercoaster--starting with excitement, turning extremely stressful, and ending with mixed feelings. While I found my dream dress quickly and initially received great service, the alteration process became unexpectedly costly, confusing, and emotionally exhausting.
I found the perfect wedding dress right away. Jenny was warm and welcoming, and I purchased the gown for $500, with an additional $200 quoted for alterations (sleeves, length, and back adjustment). I was thrilled.
A month before the wedding, I scheduled a fitting and discovered the sleeves no longer fit. Jenny re-measured my arms and confirmed my measurements hadn't changed. She admitted the situation was baffling, as only the lower part of the sleeves had been altered. I trusted her expertise and didn't anticipate that the cost of correcting this would fall on me.
I returned for a second fitting on 5/7 but Jenny had a personal emergency, so she was not prepared and nothing on dress was changed and she meant to cancel me but for some reason I did not receive that message so I showed up, a 35 min drive one way.
I was scheduled for a 3rd fitting on 5/14--just five days before my wedding. At that fitting, I was shocked to find completely new sleeves from a different dress, with a different pattern, attached without my consent. The back of the dress was also still incomplete. The unexpected change made me anxious, but I remained understanding and asked if some original sleeve elements could be reintroduced to maintain a cohesive look. Jenny agreed to add lace back at no extra charge.
Then, on 5/16--two days later--I was blindsided by a $682.50 invoice. Jenny described the work as a "reconstruction project," citing hourly charges for the seamstress's work on the waistband, sleeves, back, fittings, corset, and more. At no point had this cost been communicated, and I had not agreed to such extensive work but ultimately it had to be done if I wanted a dress at all. Jenny referenced posted shop policies, but my unchanged measurements and lack of prior notice made the charges feel unfair. She insisted she was doing me a favor , that I should be grateful for all the work and gave me an example of a similar bride whose arm muscles grew over a weekend of moving out. I felt rushed and cornered into paying the full amount without reviewing the invoice in detail. She also warned that one more invoice would follow for that week's remaining work. Jenny said she had to leave town and delegated final coordination to the seamstress.
On 5/17--just two days before the wedding--I met the seamstress to pick up the dress. She did a great job reapplying some original sleeve elements, and I was happy with the result. Jenny had promised to send the final invoice that day, but I received it a week later: an additional $341.25. She noted she'd waived charges for her own time, implying the total could have been higher.
After the wedding, I carefully reviewed both invoices and found numerous inconsistencies: charges for fittings (advertised as free), work from dates I was unaware of, and charges Jenny had previously promised to waive amongst other details. I emailed her with my concerns and offered to pay a portion of the second invoice. To her credit, she responded by dismissing the invoice entirely, which I genuinely appreciated.
The end result: a beautiful dress, but an experience marked by unnecessary stress, miscommunication, and surprise charges. Brides--be cautious. Ask detailed questions, confirm all pricing in writing, clarify what constitutes "adjustments," and plan fittings well in advance.
Good luck, and happy wedding!
Thank you, Jenny and team, for your efforts and for ultimately ensuring I had a wedding dress for my special day.
I had the best experience at freedom brides! When I came it was our last appt for the day and I was feeling down because I couldn’t find anything that was me. I was looking for something less traditional and also my timeline was getting short.
Jenny was so wonderful and patient with me. She really tried to help me find what I was looking for and then she suggested they could make something for me! I showed some photos of what I wanted, we picked out swatched and colors etc. She was always timely getting back to me or letting me know next steps. And she was able to help make my dress dreams come true within my budget! I’m so happy I came to freedom brides!
Freedom Brides was awesome! They have a beautiful dress selection, veils and in house alternations. I highly recommend this place if you're looking for something beautiful and affordable. Customer service provided by Jenny was top notch
The most magical bridal gown experience! The drive is beautiful and although it is off the beaten path, it is way worth it!! I brought my two besties, my mom, and my mother-in-law-to-be. We got started with champagne and charcuterie which really set a fun atmosphere. Jenny was sooooooo amazing! She was so patient and sweet. She has so many stunningly beautiful dresses to choose from. She helped me find the PERFECT dress. She knew it would be “the one” and it literally brought me to tears. She worked within my budget and took her time with us. She truly made me feel like a queen. She took my measurements for alterations right there on the spot. She was like an Angel to me. This was the best bridal experience and will be a memory I won’t forget! Every bride-to-be deserves an experience like this!
Jenny is one of the most professional, honest, compassionate, and level-headed business owners I have had the honor of meeting.
I booked a last minute appointment to look at budget friendly dresses 6 weeks before my intimate wedding. Her bridal salon was the only one willing to work with me on such a tight schedule. The initial appointment was so delightful and I felt inspired by Jenny's strong work ethic and dedication to her clients! I ended up having a severe issue with an independent contractor seamstress the same week of my wedding (I know right) and Jenny swooped in saving the wedding day by giving her time & effort to make sure I had the ultimate bridal attire I looked beautiful in.
I am forever grateful for Jenny as a hard-working business owner, she reminded me of the authenticity and kindness the wedding industry should be known for. My dress and veil looked perfect for my desert wedding and my photos (shot by It's Dope to Elope) are the proof of it!!
Jenny and her daughter were the absolute best people. Such a kind and sweet heart from them both. Jenny respected my modesty and always made sure I was comfortable with what I was in. The experience was better than I could ever imagine(since this only happens once in your lifetime). I wouldn’t trade that awesome experience for anything. God gave me my perfect dress through these wonderful people. God bless y’all!
I could not have had a better experience finding a wedding dress! Not only was everyone super kind, but they made looking through and trying on dresses a stress free experience. I had no idea what I wanted my wedding dress to look like, but they helped me every step of the way. I found the most beautiful dress that makes me feel like a queen. They were very careful to take exact measurements and even suggested I shorten the bust a little to make the dress sit right. (It totally made a difference, without them noticing my short torso, I would never have found a dress that fit me exactly) The dress arrived sooner than they said it would and it is stunning! It fits perfectly and we found the perfect veil to wear with it. I cannot recommend Freedom Brides enough!! I have already sent two friends their direction because of what an amazing experience I had. 100/10!!
This was my first dress shopping experience and it did not disappoint. The drive up there is totally worth it for the experience. I never felt rushed or pressured and I learned so much. There is a big selection of all kinds of dresses that any bride could find the one.
I couldn’t be happier with our experience using Freedom Brides. Jenny was punctual, honest, fair with pricing and every step of the way performed beyond our expectations! Besides being a wonderful woman personally, she had the skill and expertise to make my daughter look absolutely flawless on her wedding day. She puts the bride instantly at ease and makes you feel as if you’re family. Driving to her location is relaxing and so beautiful. Forget the large bridal stores—THIS is the experience you want and need.
Her inventory is ample and she zeroed in immediately on what my daughter wanted…literally the second dress she tried on. She even ordered it to be made with an omission of one appliqué in front and she also created a custom veil that was simplistic and yet perfect. It allowed the gorgeous dress to shine through.
Jenny is such a beautiful soul…and truly cares about making your day special and carefree. She has been in the bridal business for many years and understands how to serve her clientele flawlessly.
I can’t recommend her enough!
I had an awful experience with Jenny and Freedom Brides. They are misleading and unprofessional. My friend bought her dress from her and had a pleasant experience so I rented a dress from her that I had picked out 4 months before my wedding. Jenny put the dress on me, went over what would need to be done to the dress and assured me it could be done. We discussed the cost of renting plus how much alterations would be and she quoted me $ 600 to rent and about 150- 200 for alterations and that she would do some free alterations as well. She told me to come back 3 months later which was 30 days before my wedding to do an initial fitting. When I showed up, I was told by her staff that I couldn’t alter the dress and I needed to pick another one.( I had even texted her the day before and she mentioned nothing.) Again, she had 3 months to give me this information and did not reach out to me once.Through a text message she told me to pick one and hopefully it would fit, because it would be too expensive to alter the original one. I even tried on a few others, picked one and then was told that dress couldn’t be altered either. I was confused and so was her staff when we were trying to get a straight answer. Eventually through text I was told that I could take the original dress to be altered myself. One of her staff members felt sorry for me and offered to do it but I ended up having to pay an additional $ 700. When I went back to the boutique with my mom for the fitting Jenny spoke down to me like a child saying I took the dress to be altered and I shouldn’t have since I was only renting it ( again, she told me I could take it myself and this was after I did try on other dresses) and that she felt she was doing me a huge favor letting me pick any dress from her collection but I was being insistent and unreasonable. My mom told me to stay calm because she already backed out of what she said once and I could end up with no dress 3 weeks before my wedding. We also overheard her telling another bride that she offers free alterations and as of today her website advertises that as well. She then prohibited certain alterations to the dress that Jenny initially told me could be done and the dress I ended up with was pretty but it just wasn’t what it looked like initially. Jenny, you caused me stress and ruined an experience for me that I was so excited for and instead I just dreaded every time I had to go back for a fitting. Once I got the dress too I was told that some of the beads would fall off and that was to be expected and not to worry. When I returned the dress she kept some of my deposit because of this reason, which I could understand but every step of the way I was lied to, misled or had information withheld.
Jenny was absolutely amazing! She had a wide selection of dresses to fit anyone's budget, as well as dresses to rent if that's what you're looking for! I wanted a long sleeve dress that looked as close to my mother's dress as possible. After 3 dresses, we found THE dress! She had it sent away for customization to add the sleeves and when my fitting came, I was shocked! Not only is Jenny incredibly kind, she is very skilled in the business and has been for over 15 years. Thank you for everything, Jenny!
Contact
24360 Old Wagon Rd, Escondido, CA | San Diego County
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