GA Coastal Glam

ntment and didn’t text until 20 minutes after the scheduled start time to say she was "on the way." Based on online research, it appears she double-booked our wedding day and prioritized another wedding. No bride should have to worry whether her stylist will show up or if she'll have enough time, especially at premium prices. When she arrived, my wife was placed in a wooden kitchen chair at the Airbnb while bridesmaids were seated in proper makeup chairs brought by Mallory's additional staff. When my wife spoke up, Mallory threw her a couch pillow. We paid twice as much for Mallory’s services, yet my wife was treated as less important. After services, my wife asked to about paying immediately. Mallory told her not to worry and said she would send the invoice later. Well, we got married and had our reception later that day, which wasn’t a great time to try and find and pay the invoice. The next day, Mallory insinuated that we were avoiding her. It’s like she didn’t realize we were busy getting married. Upon reviewing the invoice, we saw that Mallory added a $125 charge. When questioned she said that "I think a bridesmaid added on." There was no prior agreement or communication about this charge. When we questioned it, again, Mallory agreed to remove it. During this time, we realized that she also sent us an “updated invoice” that was for an entirely different bride. Because of these errors, we wanted to ensure the invoice was correct before paying. Despite the contract stating we had 30 days to resolve disputes in “a friendly manner,” Mallory became hostile three days after the wedding. She posted on Instagram attempting to shame my wife for not paying yet and repeatedly texted her. When my wife requested communication be moved to email, Mallory ignored that request and sent a rude, unprofessional text in response. Instead of enjoying our honeymoon, I’m writing this review due to her behavior. Mallory repeatedly claimed she was “begging to be paid” and implied we were avoiding payment, which is untrue. We were always clear that we intended to pay once the invoice was correct. Considering we were busy with our wedding and travel, and the invoicing errors, three days is not unreasonable. When we tried addressing her conduct, she shifted blame and accepted no responsibility. Rather than acknowledging issues like being late, overcharging, or sending the wrong invoice, she simply insisted, “trust me, I am VERY professional.” That statement did not align with her actions. Mallory mentioned that her dog had recently passed away, which is tragic, and I can understand how that might affect communication. However, her tone became increasingly aggressive and irrational, often using ALL CAPS in messages to emphasize she was in the right. I’ve read all the contracts, invoices, emails, and texts between her and my wife. I’ve helped to craft some of the responses on our end to try and keep the peace and deescalate given Mallory’s aggressive & inciting tone. Ultimately, I advised my wife to get the corrected invoice, pay it, and move on—but the experience was too chaotic not to share. While Mallory did good work and my wife looked incredible, no bride should endure this level of stress. I would strongly recommend choosing a more reliable and professional vendor.