Amazing customer service! They made the process of buying a wedding band fun and easy. Such a beautiful selection and the financing through LendFirm was super simple!
Response from the Vendor on 07/14/2021
Thank you, Marissa! It was a pleasure working with you and your fiance!
Reviewed On 6/18/2021 by Claire C
Beautiful assortment and the best customer service around!
Response from the Vendor on 07/14/2021
Thank you, Claire! We hope you love your new Gage Diamonds purchase!
Reviewed On 6/09/2021 by Charles R
An absolutely fantastic experience from Day 1 - Gage Diamonds had an excellent selection of settings & diamonds, and the financing process was super easy. I've been a repeat customer in picking up a watch, two sets of earrings, & a necklace. ...
5 stars!
Response from the Vendor on 07/14/2021
Thanks, Charles! We are thrilled to hear you've continued to enjoy your experience with Gage Diamonds!
Reviewed On 6/09/2021 by Lauren W
Staff was extremely knowledgeable and responsive through the whole process! Buying wedding bands online can be bit scary, but Gage made this process seamless - thanks Gage!
Response from the Vendor on 06/09/2021
Thank you for your kind review! We hope you love your purchase!
Reviewed On 6/09/2021 by Cecelia L
Had such an incredible experience with Gage Diamonds! My (now) Fiancé and I went to look at rings here and the sales team was so knowledgeable and helpful. Neither of us knew much about diamonds, I just knew I wanted a pear shape. They walked u...
s through everything and showed us tons of options for our budget. We ended up making a custom ring and I couldn't be happier! It is SO sparkly and I get tons of compliments! Can't wait to go back for our wedding bands.
Response from the Vendor on 06/09/2021
Thank you, Cecelia! It was a pleasure working with you and we look forward to helping you choose your wedding bands soon!
Reviewed On 5/20/2021 by Steven B
Gage is absolutely fantastic! Just like any normal individual, I was skeptical and a bit worried after placing my order. My mind was almost immediately put to ease thanks to Madeline. She is extremely quick to respond to any question I had. She...
was polite, knowledgeable, helpful, and seemed almost as excited as myself! She kept me informed and updated on everything even without me inquiring. Shipping was super quick. Arrived in 2 days. Upon receival, I was naturally nervous again wondering "what if it looks like crap?!". It certainly did NOT! The ring is absolutely stunning and better than I had imagined. Not only that, but I loved the boxing! They also provided me with my Diamond Report which is nice to have.
Gage made this huge and worrisome purchase incredibly simple. Customer Service, quality, and cost were absolutely top notch. I will most definitely be ordering from them for all of my future jewelry needs. I would, and will recommend them to anyone. Thank you Madeline!
Reviewed On 12/17/2020 by jennee j
Ive never seen anything sparkle so much! My fiancé got my ring custom made at Gage Diamonds and I could not be happier! The most beautiful ring I have ever seen, exactly what we were looking for! The staff was incredibly helpful which made it e...
ven more special. They even made my fiancé a cute card for our christmas tree when he proposed :) Highly recommend, great experience!!
Reviewed On 11/25/2020 by Sean C
By far the best company I have ever dealt with when it comes to Jewelry. I purchased an engagement ring from them. Quality is fantastic. It was a custom ring and they had it done within a few weeks. They communicated with me and helped me throu...
gh a major issue that was on my end. The team will always have my blessing and business. I proposed to my fiancé just a few days ago, the ring was everything she dreamed of and more. Thank you Gage Diamonds for helping me make her dreams come true.
Reviewed On 7/01/2020 by Ryan H
When my finances ring I bought from Gage diamonds starts forming a different shape and is about to snap in half from thinning? And all she has done is wear it on her finger for only 4 months now, a person starts to feel scammed. So we send it ...
back to them to exchange, refund, repair, something? They sent us a form to fill out and send back to them with the ring, it had now been 3 weeks and I have sent out several emails to them asking what is going on? Where is my ring? And, no answers, can’t call bc showroom is closed for Covid, nothing it’s like they disappeared and now we are out a ring, yet they are still drawing money out of my account to pay for the ring, this place is a scam and it looks like it’s gonna be a long road ahead to find out wth is going on.
Response from the Vendor on 07/14/2021
Hi Ryan, I am so sorry to hear this. Unfortunately, all employees that worked for Gage Diamonds during the time of your review no longer work here. We would really like to make this right with you. Would you mind emailing us additional details ...
about what happened to your ring at engage@gagediamonds.com?
Reviewed On 2/22/2018 by Rob H
Gage Diamonds has hands down the best customer service. I went to Jared, Kay, Zales, Sharif and Shane Co. They all offered inferior rings and diamonds for outrageous prices. The customer service at these places were also sub-par. I used the 50...
/50 pay service, it was quick and easy. I was amazed at the 0% interest and also that they offered certified GIA diamonds and designer engagement rings. Most places that help you finance will sell you a $500 ring for $2000 but not Gage Diamonds. Chasity helped me throughout the purchasing process. I ordered the wrong size ring but it was no problem to get it adjusted. FedEx took a few days to ship it out but Chasity called FedEx herself to make sure that they shipped it. She was extremely helpful and answered any questions I had. Thanks for everything Gage Diamonds!
Response from the Vendor on 02/23/2018
Thank you thank you for your honest and detailed review! We really appreciate your time! We are trying to offer the best in the industry for our clients. So glad we could find the ring you love! Let us know if you need anything in the future. G...
age Diamonds is here for you! :)
Reviewed On 5/02/2017 by Medner B
i talked to fan and cancelled my first ordered . i customize a new ring, and fan did everything to make sure i got the right ring i want. she even called all the resources they have to make sure i can get my ring on time. i was happy with her p...
rofessionalism on her job, well done fan, now i can't wait to see the ring i customize. i would recommend Gage diamond to anyone looking for a great jewelry.
Reviewed On 1/26/2017 by chris b
Thanks to Gage I found the perfect vintage engagement ring for my wife.
To be honest, being a man I've always been terrified of diamond shopping (heard bad stories from friends about other less reputable establishments), but with Dustin and th...
e team, I couldn't have felt more looked after. Not only did they take their time to look after me, and inform me about diamonds ( I now feel like an expert haha ), but above all that they were incredibly patient with me making my decision.
I decided on an incredible vintage ring, and used the 50/50 loan system - which is an absolute god send.
Thank you to everyone at Gage for making this experience so brilliant.
Response from the Vendor on 01/26/2017
We are so happy to hear you enjoyed your experience with Gage Diamonds! Please let us know if there is anything we can assist you with in the future. Cheers!
Reviewed On 12/01/2016 by Chuck R
Dustin and team have truly delivered a supreme personalized customer-focused buying experience! This is such a huge decision and you want to do it right the first time. The Gage team helped me navigate through the 4 c's at my pace. They prof...
essionally shared their expertise and broke down the reality of what really matters. The outcome-- My fiancé absolutely loved the ring which Dustin encouraged me to choose vs. what I had initially had envisioned. As a top off, the appraisal of the ring was nearly double the cost! If you live in Chicago check them out and if buying online based on the appraisal alone it's definitely worth the time to explore Gage!
Reviewed On 11/09/2016 by Andrew R
I recently had the good fortune to find Gage Diamonds while searching for the perfect engagement ring. From the very beginning, I was highly impressed by their impeccable attention to detail and phenomenal communication. Customer service is one...
of my biggest pet peeves, and I consider myself a bit difficult to impress. That being said, the amazing service and genuine interest in making everything absolutely perfect that I experienced while working with Jenna and her colleagues was truly remarkable.
Kudos to this exemplary business! You made a tremendous positive impact at a very memorable and special time in my life, and I will be forever thankful.
As a side note... I registered on this site just to post a review for Gage Diamonds because I was so impressed with this experience. It's not every day I go out of my way to write reviews, but I was so genuinely impressed with this experience that I wanted to help them in any way possible!