About this vendor
Gage Diamonds is Chicago's premier retailer of engagement rings, wedding bands, fine jewelry, and designer watches. Buy now and pay over 12-24 months with 100% no-credit-needed financing through LendFirm. Apply today and get approved in less than 24 hours. All you need is a valid bank account in good standing and direct deposit.
Details
Rings
- Engagement Rings
- Ring Services
- Appraisals
- Custom Designs
- Engraving
- Financing Available
Wedding Jewelry
- Bracelets
- Cufflinks
- Earrings
- Necklaces
- Rings
- Watches
Awards and Affiliations
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.7
out of 5.026 reviews
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I am absolutely appalled at the service my boyfriend received from Gage. He was working with their director of sales the last few weeks (Frankie), who is in all the TikTok promotions.
While working together my boyfriend paid a memo to view two diamonds in person, and received the confirmation details
However, due to tariffs Frankie then came back stating that they cannot honor their terms, and the only way to proceed would be for him to buy the stone outright without viewing. In addition, he would not be allowed to return.
Granted, he works in the supply chain industry and monitor the tariff regulations on a daily basis, which were given a 90 day extension
He then simply expressed his concern stating he felt that is not right, and would have no problem purchasing the stone we want to view, but if it is not what it seems, then we have the right to return
From there, my boyfriend received an email from their COO (David McCoy) informing him that they have reimbursed his memo, and will not be working with us.
As you can imagine, we were extremely taken back that the incompetent leaders at Gage would make a mistake, and then send him this email at 6pm when they close, ultimately running from the situation.
Not to mention, when we first started working with Frankie. She sent over some diamonds that I loved. My boyfriend put a deposit on them and Gage got back to us a couple of days later saying they got sold. Not only did they got my hopes up but the continuation of unprofessionalism that was displayed throughout the whole process was shocking. Especially coming from the Chief Operating Officer himself.
I just want to bring to light at how this un-trustworthy place operates, so nobody had to experience what we went just went through moments ago. If I can put zero star, I would.
I bought my Engagement Ring for my future wife from Gage Diamonds. They met with me for a free consultation. I told them what I wanted and they were able to create a custom ring that was spectacular.
Lauren was super helpful in helping my fiancé and I find the perfect ring for our engagement! So glad I chose gage, amazing service and amazing people.
Gage has great quality and service! Would definitely recommend to my friends and family!
Gage Diamonds truly made my dream ring come to life. They were so attentive and helpful throughout the entire process.
I was so impressed with the customer service at Gage Diamonds! All the employees were very knowledgeable and genuinely passionate helping me find the perfect pieces. Along with their customer service, the quality of everything I have purchased is outstanding.
I was impressed by Gage's knowledgeable staff and exceptional customer service. I can't recommend Gage Diamonds enough for your jewelry needs!
Great customer service! And great pricing!!
I got an engagement ring for my now fiancé and words cannot describe how perfect the customer service has been. 10/10 on communication and the staff answered any and all questions that I had. Everyone I spoke with was super helpful and happy to help me. My now fiancé is OBSESSED with her ring! The quality of the ring is 10/10 perfect. Shipping was fast as well and on time! PLEASE do yourself a favor and use Gage Diamonds as your jeweler from now on! Will be a repeat customer, thank you everyone!
Gage Diamonds has customer service that is unmatched and they helped me through every step of the process. They were able to find exactly what I was looking for and offered me the most competitive price. I highly recommend working with this amazing team and company!
We had a really good experience shopping for our engagement ring at Gage. They have a big variety of beautiful options, and the staff was super helpful throughout the whole process. We couldn't be happier with our purchase and would recommend to anyone looking for the perfect engagement ring
Cannot rave enough about my experience with the Gage team, specifically Madeline. She tirelessly helped me pick out the wedding band of my dreams for my fiance - and was just all around insightful, personable and caring. Can't wait to come back and upgrade in a few anniversaries. You want to do business with people that care; and they care at Gage!
Amazing customer service! They made the process of buying a wedding band fun and easy. Such a beautiful selection and the financing through LendFirm was super simple!
Beautiful assortment and the best customer service around!
An absolutely fantastic experience from Day 1 - Gage Diamonds had an excellent selection of settings & diamonds, and the financing process was super easy. I've been a repeat customer in picking up a watch, two sets of earrings, & a necklace. 5 stars!
Staff was extremely knowledgeable and responsive through the whole process! Buying wedding bands online can be bit scary, but Gage made this process seamless - thanks Gage!
Had such an incredible experience with Gage Diamonds! My (now) Fiancé and I went to look at rings here and the sales team was so knowledgeable and helpful. Neither of us knew much about diamonds, I just knew I wanted a pear shape. They walked us through everything and showed us tons of options for our budget. We ended up making a custom ring and I couldn't be happier! It is SO sparkly and I get tons of compliments! Can't wait to go back for our wedding bands.
Gage is absolutely fantastic! Just like any normal individual, I was skeptical and a bit worried after placing my order. My mind was almost immediately put to ease thanks to Madeline. She is extremely quick to respond to any question I had. She was polite, knowledgeable, helpful, and seemed almost as excited as myself! She kept me informed and updated on everything even without me inquiring. Shipping was super quick. Arrived in 2 days. Upon receival, I was naturally nervous again wondering "what if it looks like crap?!". It certainly did NOT! The ring is absolutely stunning and better than I had imagined. Not only that, but I loved the boxing! They also provided me with my Diamond Report which is nice to have.
Gage made this huge and worrisome purchase incredibly simple. Customer Service, quality, and cost were absolutely top notch. I will most definitely be ordering from them for all of my future jewelry needs. I would, and will recommend them to anyone. Thank you Madeline!
Ive never seen anything sparkle so much! My fiancé got my ring custom made at Gage Diamonds and I could not be happier! The most beautiful ring I have ever seen, exactly what we were looking for! The staff was incredibly helpful which made it even more special. They even made my fiancé a cute card for our christmas tree when he proposed :) Highly recommend, great experience!!
By far the best company I have ever dealt with when it comes to Jewelry. I purchased an engagement ring from them. Quality is fantastic. It was a custom ring and they had it done within a few weeks. They communicated with me and helped me through a major issue that was on my end. The team will always have my blessing and business. I proposed to my fiancé just a few days ago, the ring was everything she dreamed of and more. Thank you Gage Diamonds for helping me make her dreams come true.
When my finances ring I bought from Gage diamonds starts forming a different shape and is about to snap in half from thinning? And all she has done is wear it on her finger for only 4 months now, a person starts to feel scammed. So we send it back to them to exchange, refund, repair, something? They sent us a form to fill out and send back to them with the ring, it had now been 3 weeks and I have sent out several emails to them asking what is going on? Where is my ring? And, no answers, can’t call bc showroom is closed for Covid, nothing it’s like they disappeared and now we are out a ring, yet they are still drawing money out of my account to pay for the ring, this place is a scam and it looks like it’s gonna be a long road ahead to find out wth is going on.
Gage Diamonds has hands down the best customer service. I went to Jared, Kay, Zales, Sharif and Shane Co. They all offered inferior rings and diamonds for outrageous prices. The customer service at these places were also sub-par. I used the 50/50 pay service, it was quick and easy. I was amazed at the 0% interest and also that they offered certified GIA diamonds and designer engagement rings. Most places that help you finance will sell you a $500 ring for $2000 but not Gage Diamonds. Chasity helped me throughout the purchasing process. I ordered the wrong size ring but it was no problem to get it adjusted. FedEx took a few days to ship it out but Chasity called FedEx herself to make sure that they shipped it. She was extremely helpful and answered any questions I had. Thanks for everything Gage Diamonds!
i talked to fan and cancelled my first ordered . i customize a new ring, and fan did everything to make sure i got the right ring i want. she even called all the resources they have to make sure i can get my ring on time. i was happy with her professionalism on her job, well done fan, now i can't wait to see the ring i customize. i would recommend Gage diamond to anyone looking for a great jewelry.
Thanks to Gage I found the perfect vintage engagement ring for my wife.
To be honest, being a man I've always been terrified of diamond shopping (heard bad stories from friends about other less reputable establishments), but with Dustin and the team, I couldn't have felt more looked after. Not only did they take their time to look after me, and inform me about diamonds ( I now feel like an expert haha ), but above all that they were incredibly patient with me making my decision.
I decided on an incredible vintage ring, and used the 50/50 loan system - which is an absolute god send.
Thank you to everyone at Gage for making this experience so brilliant.
Dustin and team have truly delivered a supreme personalized customer-focused buying experience! This is such a huge decision and you want to do it right the first time. The Gage team helped me navigate through the 4 c's at my pace. They professionally shared their expertise and broke down the reality of what really matters. The outcome-- My fiancé absolutely loved the ring which Dustin encouraged me to choose vs. what I had initially had envisioned. As a top off, the appraisal of the ring was nearly double the cost! If you live in Chicago check them out and if buying online based on the appraisal alone it's definitely worth the time to explore Gage!
I recently had the good fortune to find Gage Diamonds while searching for the perfect engagement ring. From the very beginning, I was highly impressed by their impeccable attention to detail and phenomenal communication. Customer service is one of my biggest pet peeves, and I consider myself a bit difficult to impress. That being said, the amazing service and genuine interest in making everything absolutely perfect that I experienced while working with Jenna and her colleagues was truly remarkable.
Kudos to this exemplary business! You made a tremendous positive impact at a very memorable and special time in my life, and I will be forever thankful.
As a side note... I registered on this site just to post a review for Gage Diamonds because I was so impressed with this experience. It's not every day I go out of my way to write reviews, but I was so genuinely impressed with this experience that I wanted to help them in any way possible!
Contact
165 W Chicago Ave, Suite 300, Chicago, IL | Illinois
Gage Diamonds
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