Up until the day of my wedding...the service was excellent. Their cakes were beautiful and tasted good.
My opinion completely changed the day of the wedding when someone comes t...o ask me why there is cardboard in the cake. I could say that it was the venue that caused this, but since I specifically paid for Gallery of Cakes to come set the cake up that shouldn't be possible. So between two of the tiers of the cake there is a large piece of cardboard sticking out. The venue, Hillcrest, luckily finds a way to cover this. But they can't cover the fact that the cake is leaning, or that the monogram that they were suppose to put on the cake (that would have matched the monogram we had everywhere else) was just big block initials, or that...once I had kind of let all of those things go...I taste the cake and it isn't even the right cake. The custard that was suppose to be in it was missing.
I know that Gallery of Cakes has had a lot of great reviews here and on facebook. I'm not sure what happened June 30th, but the only part of my wedding that I was unhappy with was the cake. It was...just not right.
August 9, 2012
I went and spoke with the owners of Gallery of Cakes. She was so appologetic that I almost felt bad for telling her what happened with the cake. After speaking with her, I'm not sure what happened, but I do believe that it was not intential and I would try using them again.