I hate writing poor reviews and wish that our experience could have been different, but unfortunately that just is not the case here. When we initially inquired about his services ...and asked for a quote, we received the following email from him “It's $795 for 4-hour DJ. If we provide music for the ceremony, it's an additional $75 for DJ ceremony fee. If you book today, I can include free dance lights.”. We sent an email back saying “We would like to book the 4 hour DJ and ceremony service if possible.” He then sent us an email stating that our online account had been set up and that we would be getting an email with the log in information. This had the contract in it that stated we were hiring him for the 4-hour DJ and ceremony fee. All was good for the next 10 months, everything was fine. There was no need for much communication, so it was all good. That being said, come the month of the wedding, our wedding coordinator was the first one to reach out about the wedding. She let us know through him that he would not be playing the ceremony and that it would cost an additional $75 for them to play. He informed the coordinator and my self through email that the ceremony fee did not include the time playing, but that in his words is “simply just a fee for the extra effort that goes into the ceremony.” Myself, my husband, our coordinator and a few others all examined the contract and none of us found this specification on there and this was not something that was ever communicated or explained in our initial inquiring. It does not make sense that we would pay someone $75 for “extra effort”, if we were not going to have them play. After multiple correspondence about this issue between our coordinator and myself with Stephen, he admitted that he could see how it could come off confusing, but would not refund our $75. So we paid an extra $75 for absolutely nothing. My husband and I spent months creating all of our own playlists, so there was no additional effort or planning there. The only thing we needed for our ceremony was for the processional and recessional music to be played, and that only had to be played by a simple hookup. The venue had all of the speakers installed already, so it simply just needed a phone or laptop connected to it and that’s it. In addition to all of that, we were not informed until the week before that Stephen would not be our DJ. We had someone else come and DJ, and my husband, myself and our coordinator felt like that was something we should have been informed of. All in all, the 4-hour DJ went well, our playlists were played exactly as asked by Taylor, but the communication was just not it + we paid $75 for absolutely nothing. Taylor was great though and we really appreciate him for that night and if that $75 had to go towards this company in some way, we’d hope that it would go directly to Taylor. All in all, we would not have hired this company again though and don’t recommend others do as well.