4.9 out of 5 stars and 139 reviews
4.9
(139)Best of Weddings (8x).1080 E. Pecos Rd, #21, Chandler, AZ
About this vendor
You've chosen your dream dress but now you want to add a personal touch. Whether adding a modesty build up or a simple straps, you need an expert to bring your vision to life. Meet with the expert in redesigning and alterations. You will be treated as part of our family. Hope to see you soon.
Details
Business Attributes
- Asian-owned Business
- Pacific Islander-owned Business
- Woman-owned Business
Dresses
- Bridesmaid Dresses
- Flower Girl Dresses
- Mother of the Bride Dresses
- Wedding Dresses
Fashion Services
- Alterations
- Custom Designs
- Dry Cleaning & Preservation
- Private Appointments Available
Awards and Affiliations
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.9
out of 5.0139 reviews
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Thank you Gemma for helping with my wedding dress needs - appreciate all the kindness and love.
Gemma is well worth it! I brought my wedding dress there for alterations, and while my dress was beautiful after purchasing it, Gemma took it to a new level. She is so skilled at what she does, and by the end my dress fit me like a glove. It was so comfortable to wear all night, and I received so many compliments. She altered so many little things, that I would have never thought of, but just really made the dress fit for me. On top of all of this, she's also just a doll to work with. Gemma makes you feel comfortable and beautiful every time you're there, along with just fun conversation that ensues. I'm so happy I was referred to her, and the final outcome I received.
I’m so thankful I found Gemma online, she altered my mother’s vintage wedding dress for me. It was very 80s and my mom had gotten it second hand as well so in all that time it was missing beads and had some stains. I was able to have it professionally cleaned before they started alterations. She also replaced the missing beads so well even though the new ones will never match color perfectly it looked like it was meant to be . All my friends and family live out of state so it was really nice to have Gemma and her sister be just as excited about my dress throughout the process as I was. She even held onto my dress until my bridesmaids would be in town (3 days before my wedding) so that she could show them in person how to bustle my dress. It was so great plus everything was still perfectly pressed for the wedding day including the veil she had gifted me. I will not forget their kindness and appreciate the extra time she took to take pictures for me throughout so I could show my mom.
Gemma and her team are incredible! Gemma a kind person with a bubbly personality. She made me smile every time I saw her and we always had wonderful conversations. Her staff and store are very welcoming and professional, always clean.
My bridal situation was very unusual. I live abroad and was going to have my wedding abroad, which meant I only could see Gemma when I visited the United States. Many brides would be incredibly stressed about this situation, but Gemma was truly my hero! She was very patient with me, very good about communication via email and was very understanding of my situation. She always made me feel comfortable and taken care of, and that I could trust her with my dress.
In the end, my dress came out gorgeous. Gemma and her team pay attention to detail. I had beads and floral patterns that probably weren't easy to alter, but they did it, and they did it wonderfully! My dress was truly a dream.
I recommend Gemma's Bridal Alterations, not just because of the phenomenal work that they do, but because of the person that Gemma is. If you want someone who knows what they are doing, has a lot of experience AND is a good human, Gemma is the person for you!
Gemma is sweet and kind. She did an amazing job on altering my wedding dress - it looked absolutely perfect on the day-of. She is extremely talented and I would recommend her 100 times over.
Gemma is amazing!
She altered and transformed my dress into even better than I imagined it could be.
Helped make my day even
more special.
Gemma is awesome and she did an amazing job altering my wedding dress. She also did my mother-in-law's and grandmother's. Highly recommend her and her team for all your alteration needs!
Gemma SAVED my wedding dress! After another seamstress ruined my wedding dress a month before my wedding, Gemma came to my rescue. She is the fairy god mother of my wedding! She completely redesigned my dress in just a few weeks. I couldn’t believe how beautiful it turned out! You would never ever know my dress was in pieces before I met with her! She is so talented and professional. She seriously has a gift! You can feel her confidence. Gemma put me at ease and made the dress of my dreams! I picked it up just two days before my wedding and it couldn’t have been more perfect! I received so many compliments, felt beautiful and LOVE my photos! The dress was everything I dreamed of and more! Do not go to anyone else! Gemma is the best!
Gemma did the alterations for my wedding dress earlier this year. She also did the alterations for my sister's Maid of Honor dress. I went in for 3 fittings and Gemma was super helpful with recommendations and listening to my requests along the way. I got married across the county, so she even packed my dress for travel. It was a pleasure working with her and her team!
Gemma and her team are incredibly talented and responsive! Gemma created the dress of my dreams with custom alterations which included removing a long train from a silk dress, adding boning for support of a strapless dress and removing lots of unnecessary material from underneath. Please look no further, Gemma's Is the Destination for your dress needs!
Plus, she helped me find the perfect hair accessory for my beach wedding. Thank you, Gemma, for truly making me feel like a princess for my wedding and reception!
Gemma is such an amazing person and did equally an amazing job on my wedding dress. From the very beginning she was very responsive and helpful, even in the craziness of the unknown with COVID. Gemma was able to get me in right away to alter my dress. She knew exactly what I needed to make the dress fit perfectly and even knew what I wanted when I couldn't figure out a way to articulate what I wanted :) She was able to do some custom alterations by adding a slit to my dress and adding straps. She also made me the perfect custom veil to go with my dress that was simple, beautiful, and elegant. It complemented my dress very well without taking away from it. We had to push back our wedding by a year and she was able to keep the dress safe until I was ready to pick it up. When I got the dress and tried it on for that last fitting, it was perfect! It was everything I had hoped it would be. For our wedding, I couldn't get over how wonderful the dress felt and looked. It was beautiful! Thank you again so much, Gemma, for making a wedding dress into the dress of my dreams!
Gemma is a gem! She is professional and fun to work with. She tailored my wedding gown to fit perfectly. I am so glad I used her services!
Gemma is very talented and rare to find! Easy to deal with and very professional. She can make anything you want in a wedding gown. Punctual with a great personality, my gown is ready way before my wedding date.
I cannot say enough about Gemma! She has been an absolute pleasure to work with. She was unfortunately not the first person I saw for alterations but I couldn't have worn my dress without her! Before I came to Gemma, my dress was incorrectly altered and I was honestly ready to start over and look for a new dress. I didn't take into consideration what type of bra/support I'd be able to wear and before Gemma fixed my dress, I wasn't able to wear anything without it showing and ruining the look of the dress.
Thank the heavens that I stumbled upon Gemma. She told me to take a deep breath, relax and let her do the rest! She took my stress level from a 12/10 to absolutely nothing! She knew what size my bust was just by looking at my shape and had a bustier that I was able to purchase from her shop. This took the stress out of running around to different lingerie shops to try and find one that would work. She created beautiful lace appliques that perfectly matched my existing lace and I actually fell more in love with the dress after she put them on. She is so talented and the SWEETEST person ever. She made me feel beautiful on my wedding day and I am so thankful that I found her. You are in wonderful hands with Gemma. Do not skimp on alterations and trust just anyone. It is worth the money... Do not make the same mistake I did. She will exceed your expectations, I promise!
Gemma is heaven sent! She was so attentive & took the time to ensure that every detail of my dress was perfect for my special day. Not only is her work unparalleled, but she’s also the absolute sweetest & a pleasure to work with! High recommend.
If you need wedding dress alterations and/or changes to your dress...YOU NEED GEMMA! Gemma is a dream to work with and she made all of my bridal gown dreams come true! I came to her with several requests and she was so accommodating and absolutely brought my vision to life! My dress turned out perfectly and it is all thanks to Gemma! The quality of her work is worth every penny and I’m so happy I chose her! I needed a redesign and alterations. I also bought the most beautiful veil from her. Her work is beautiful and priceless-You won’t be disappointed! She is very patient and responsive with her brides. I would definitely recommend her services! You are amazing, Gemma!
Go here first if you're in the Phoenix Valley! Gemma is worth it! Don't skimp out and let them take care of you. This is some of the best quality work!
Gemma is the BEST! I bought a basic wedding dress with a vision of what I wanted. Gemma took my vision and made it more than I could have dreams of. My finished wedding dress was absolutely AMAZING! Plus- she is a joy to work with. Highly recommend Gemma!
Gemma and her team are delightful to work with! Gemma did a great job with my wedding dress and veil. She added a lace design to the back by hand and it turned out beautifully. I would highly recommend working with her!
Gemma was excellent on working with me to modify my dress within a very short timeline for my wedding overseas. She has great ideas to make a dress perfect. My wedding ended up being later in the year than originally thought, so Gemma designed and made me a beautiful bolero jacket that matched the lace in the dress perfectly and fit like a glove.
Gemma has provided the best service I have ever seen. I came into her shop with big dreams and a short time frame for what I wanted done with my bridal gown.
Not only did she give me what I wanted and more, but she was so incredibly communicative and professional throughout the entire process! She offered me advice when I needed help brianstorming design ideas, made sure my questions were answered and that I was perfectly happy before leaving! She even went so far as to helping me find coordinating jewelry and undergarments! I wish she also did regular alterations as I would go to her for everything! She is worth every penny and I'm so blessed I got to work with Gemma and her amazing team!! Truly the best!!!
Best Alteration Spot! Gemma is so kind and personable. She really wants to make your dress look it’s best on you! She listens to what you want and produces it! She is excellent at what she does. Thank you Gemma and staff for making me look beautiful on my special day!
Gemma was a miracle worker! My dress was 4 sizes too small. Knowing what Gemma could do, I bought it anyways. I couldn’t be more happy with the results! They are amazing and so fun to work with. The whole experience was a joy!
Gemma did an amazing job on my wedding dress!! She even changed the zipper to a corset in the back. There is no other seamstress I would of trusted with my dress! Thank you,
Love love love Gemma and her girls. She does the most amazing work. Meticulous on the details and works endlessly to make sure she creates exactly what you want to have the wedding dress of your dreams! Highly recommend her to anyone that needs a custom wedding dress made or any alterations!
Man Gemma is talented!!!! My dress was absolutely beautiful and fit perfect. All of my guests just kept going on and on about how it looked like it was made for me. She was a please to work with and far exceeded my expectations!
Gemma was an absolute pleasure to do business with! She loves what she does and it is obvious in her work. She added beading and lace work to my bridal gown and it looked as if it was originally there! She is an incredibly sweet lady and I would recommend her to anyone.
Gemma and her team did an amazing job at helping me get through the stressful time of wedding planning. I was planning across the country and they helped me prepare for the journey. Gemma did an amazing job on my dress and I'm so glad they do preservation as well. My dress fit like a glove!
Gemma is really talented at what she does, but is quite rude and pushy when it comes to talking a customer into adding additional services. I had a few alterations done to my dress and she did a beautiful job. When I chose not to get my dress cleaned at her establishment, she got upset and told me she hopes the place I take my dress to doesn't destroy my dress while cleaning it. That is a horrible thing to say to a bride that is stressed and nervous days before her wedding. As I mentioned before, she is talented, but it comes with a price (literally and figuratively).
Gemma and her team are fantastic. I bought my dress used. It was in great shape, only a size or half a size too big, and was in desperate need of a good cleaning. After another vendor told me my dress had a silk lining and that it would be difficult to get cleaned, I went to Gemma based on their recommendation. My dress looked brand new after the first fitting. Gemma and her team clean your dress between each fitting. So my dress was cleaned essentially 4/5 times before wedding day. They were so kind, professional, and did amazing work. My dress fit like a glove. It looked like it was made for me. Gemma even steamed some of my out of town bridal party dresses after their long flights. I can't wait to have her preserve my dress.
Gemma was incredible in making my dress fit me like a glove! She also guided me on how to sit in the dress and how to bustle the dress since I never really wear dresses! She is so knowledgeable and is an expert in wedding dress alterations. Highly recommend!
I am so proud to call myself one of Gemma's girls. I have never felt so beautiful in a dress! Gemma I love you and cannot thank you enough!
Gemma and her staff did a great job with making sure my dress was a perfect fit. Thank you!
Gemma is AMAZING! She designed the entire top half of my dress and added sleeves. She somehow was able to produce the EXACT DRESS I had envisioned myself. The whole staff is so friendly and helpful. I definitely felt like a special bride every time I went in. Everyone was in love with my dress on my wedding night! I wish I could wear it again and again! I will be using Gemma's for any alterations in the future! :)
Gemma was awesome! She fit me in when my parents were in town, her work is flawless, and she made my dress look amazing! Highly recommend!
Gemma is AMAZING! She is so knowledgeable about all fabric and fits and knew what was best on me but also did everything i wanted! She had great advice and really accommodated me with as few fittings as possible (I was an out of state bride and flew in to see her) . I will miss our appointments!!!
Gemma is amazing! She was very careful to take the right measurements to make sure my dress fit perfectly! She also helped me to understand what to wear under the dress to make sure I looked my best on my big day. She is so nice and personable and I had a great experience with her. I highly recommend!
Gemma did an amazing job with my dress! Her and her team added beautiful bead work to cover up my cleavage. She did a great job with my dress since the fabric was all appliqué. All the things she added to the bodice made the dress fit me so well. And finally, the bustle held up my dress so that I didn’t have to worry about the train throughout the reception. I wore my dress the whole day and night and it was awesome. Thanks so much Gemma!!!
Gemma was amazing. She took a dress that I loved but didn't fit me at all and made it perfect for my wedding day. She is honest about what will work with the dress and your body style, which is great because she really knows what she is doing and will steer you in the right direction. I highly recommend her for any dress alterations! She will make the dress look like it was made for you.
Gemma is literally a God send! I came to her in tears 2 weeks before my wedding because a different seamstress had messed up my dress. She assured me she would fix it in time and went above and beyond to redo my whole dress and made sure everything fit and looked perfect. Plus she was so sweet and accommodating about the whole situation. She is the best in the business and worth every penny!!
Gemma did a great job on my wedding dress! She suggested alterations that I didn't think I needed but that made the dress look and fit me so much better. I loved how it turned out and got so many compliments on the dress. Staff was friendly and easy to work with. You get to go in for multiple fittings to make sure it is perfect as you get closer t your big day! I would highly recommend using her for any alterations needs.
I would highly recommend Gemma's Bridal Alterations. My wedding dress required multiple alterations and visits. Scheduling was easy and Gemma was very flexible. She did a great job and my dress fit like a glove!
I cannot more highly recommend Gemma! She was open to my ideas, but also helpful and practical with her advice. Gemma is thoughtful in every single detail down to ensuring even the buttons from my bustle were cleverly disguised with a gorgeous lace overlay. The environment of Gemma's shop is beautiful, clean, and relaxing; a haven from the wedding planning rush! If you want to invest in high quality alterations you'll never regret, trust no one but Gemma!
--Also! If you need a tasty coffee on the way out, Kind Bean next door is an excellent bet! :D
We had 3 months to plan our wedding. I purchased a beautiful Maggie Sottero gown that was too big, but a great deal. Gemma was able to alter and improve the gown so it was perfect. The whole staff was great to workeith, especially under the crazy time constraint.
Let me just start off with saying that Gemma does amazing amazing amazing alterations! I had bought my wedding dress a few sizes too big off of the rack at a wedding store that did not offer alterations but they gave some recommendations. I am so happy that I picked Gemma’s! Everyone at Gemma’s is so pleasant to do business with and Gemma listens to every detail that you are looking for in your dress. I had brought my dress to Gemma’s 6 months prior to my wedding and didn’t know what to expect. During the alteration process I had lost a lot of weight and was worried that my dress was going to lose some detail but Gemma’s actually didn’t lose any detail, they molded my dress beyond my imagination. I couldn’t be more happy with the outcome of my dress and the welcoming service I always received at Gemma’s! I would highly recommend!
Where to start! I had a semi-huge (everything is huge when you are the bride) wedding dress issue. The place I had bought my dress from also altered them. When that seamstress was finished, the dress looked nothing like the dress I had originally tried on. It didn't flatter my body type and I just hated it. I told them my concerns and they told me the dress fit me like a glove and there was nothing they could do. I was about ready to just accept my dreadful dress when I did a google search and found Gemma. I called, exactly 15 days before my wedding, and I was told to come in that day. Gemma took one look at the dress and knew what was wrong. I didn't even have to tell her what I didn't like. All I can say is that Gemma truly saved my dress, and in the 15 days before my wedding. Now I don't have to spend a lifetime cringing at my wedding photos. THANK YOU GEMMA!
Gemma attentively listened to all of my unusual requests and took complete care of each one of them with confidence and precision to leave me worry-free. I was so impressed with her calm and flexible thinking as she presented the best ways to conquer my vision of the best dress for me. She was particular/perfectionistic and produced exceptional work. She met my timing needs and was responsive to my desires through the entire process. On top of all that, she is even caring and sweet! I’m so grateful for her!
Gemma is amazing. I could not have had a better experience. She is truly great at what she does and made me feel confident and trust her every step of the way. I think I may even miss going in to see her!
I was very disappointed with the entire experience at Gemmas. We took my daughters dress in to have the back built up, sleeves added, and the hem shortened. We were warned that she was expensive but that she was the best. Our first visit was about 2.5 hours. It was a difficult dress to "remake". I wish she would have told us that at the beginning . Two visits later it was clear that the dress would NOT work. It looked like it had been "added to' and looked choppy and cheap. My daughter was in tears and we had to find a new dress and start over. The kicker is that I was charged $1,150 at the first visit and then an additional $250 at the second visit. I had to buy two veils to cut the edging off to use to cover the seams where it was "built up "in the back. Gemma did refund me $180 of the $1400. So basically I paid $1200 dollars just in alterations for a dress that will never be worn. Take my advice, shop around for someone who charges a fair price for the hours and work to be done. I expected a refund for the pressing, bustle, hemming which was never done. She found a way to justify only a small amount of money to refund.
I am so thankful that I found Gemma to alter my wedding dress! I was very nervous about alterations to my dress, I spent a ton of money on my dress and there were already buttons coming off and lace coming up and I was really discouraged that it would be perfect for my wedding until I met Gemma. She talked me through absolutely everything, she fixed everything on the dress that the bridal boutique should have fixed, and she 100% understood my vision for how I wanted my dress to fit. She showed me exactly what my alterations would look like before doing anything to the dress and showed me multiple options for how to achieve what I was wanting to make sure that it was perfect. She was fair in price and she let me come in for as many fittings as I wanted to make me feel comfortable and confident. I would absolutely recommend her to anyone looking for alterations.
Gemma is fantastic! I bought a lovely dress at a small boutique but I wanted to make a lot of changes. I walked in and shared my vision with Gemma, she brought it to life. We took a modern wedding dress and transformed it into a vintage inspired masterpiece. She cut the dress to a beautiful length, bringing the lace up. She used part of the original train to design sleeves that made the dress perfect! I couldn't be more pleased with her work. Beyond that, Gemma was kind, friendly, and creative. I loved everything about working with her.
Gemma was an absolute pleasure to work with. I wanted a high slit in my wedding dress and she nailed the alteration! She was able to turn my wedding dress into my dream dress! If I need anything altered in the future I will definitely be going to her. She is very professional, not scared to make drastic changes to a dress and does incredible work. Thank you Gemma!!!!
I went to schedule to get my dress altered and scheduling was so easy, but found out that there were a lot of mysterious fees that suddenly arose without any warning or knowledge. I went in and had a wonderful experience but was surprised to know that I had to pay in full. To give you an idea, my dress was around $1000 and she wanted $700 for alterations that was simply a hem. I reluctantly agreed and then got home and decided I wanted second opinions. When I asked to get my dress back, it was a battle and there was a five dollar transaction fee and a random $25 "consultation fee" for the 10 minutes she spent with me. When I asked her where this was listed, the response is that is what she charges and didn't have any proof to show me. I felt like since I changed my mind, there was a random fee since she was upset. I spent almost a half an hour battling trying to get my dress back and just left with a sour taste from the whole experience. When I explained to me that it concerned me that things would change with the prices, she yelled that " I just don't trust her business and that she didn't get all of the knot awards for nothing." and then pointed to all of her awards in the back. Just don't go there unless you plan on committing because you will literally have to pay everything and potential "fees" on top of it with your dress as collateral.
Gemma took my mom's dress and altered it to be exactly what I wanted! I was told I looked like a princess all night thanks to Gemma's work. She was so nice during the process and a pleasure to work with. I would highly recommend her to anyone in the area looking to get alterations done for your wedding dress.
Incredibly helpful staff and fabulous job! Gemma is a gem! And Melissa did a wonderful job! Thank you for helping to make me feel beautiful on my wedding day!
Gemma and Lynn did an excellent job taking care of me. They helped me redesign my dress, take off the original appliqué and added an elegant amount of bling to the top of my dress to add a little extra sparkle. She did a great job fitting the dress to my body, patched a tear, took in the bodice, and hemmed my challenging ruffled skirt. Reserve your appointment with Gemma early in your planning process if you can. She is a popular lady because of her excellent workmanship and skill.
Had a great experience here! I needed the neckline lowered on my dress. Took it to another place at first and they said they wouldn't work on it because the of the beading at the top and were afraid they'd ruin it. I felt discouraged. I did some google searching and was referred to Gemmas. They were able to lower the neckline to my liking and did an excellent job on the rebeading. Would definitely recommend to anyone who needs alterations done.
Gemma was amazing! She made my dress fit like a dream. From start to finish, even when I threw in a last minute curve ball, Gemma was professional and reliable. You can tell she is great at what she does and it shows in her work. She is nothing short of a perfectionist, I can assure you that if you take your wedding dress to Gemma, you will not be disappointing. She is always polite and honest - which is very important when you are altering the most important dress you will wear in your lifetime. I drove all the way from North Scottsdale to have Gemma do my alterations and I am glad that I did. There is no one else in the Phoenix Valley who I would trust with my dress, I am so happy I was referred to Gemma. Book your appointment early - she fills up fast, because she is the best. Thank you for everything Gemma, I will be sending friends and family your way :)
Gemma is Absolutely Amazing! I was referred to her by a family friend as well as the Bridal shop where I bought my dress. She has did wonders on my dress, being that she had to take it in from a size 20 to almost a 12. She is very personal with you and takes her time with all the details. Her shop is cozy and beautiful. Ended up getting my veil, corset, and slip from her as well. I have seen other brides ecstatic about their dresses and let me say, I have not seen anyone do better work than her. Will definately be recommending her for all occasions if anyone ever need alterations. She is a Dress Angel!
Gemma and her staff were great! She listened to all the ideas i had and followed through perfectly. She made my dress exactly how i had envisioned it. Thank you!
Contact
1080 E. Pecos Rd, #21, Chandler, AZ
Gemma's Bridal Alterations
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