About this vendor
Genesis Diamonds carries one of the world's largest selections of designer engagement rings including brands such as Tacori, Verragio, Simon G, Kirk Kara, Scott Kay, Ritani, and many more.
We will never lose a sale due to price, quality, selection, or warranty!
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Rings
- Engagement Rings
- Wedding Rings
Wedding Jewelry
- Rings
Awards and Affiliations
Reviews
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4.5
out of 5.061 reviews
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We had the BEST experience with Genesis Diamonds! We love our rings and really enjoyed working with Terry. Genesis is super accommodating and can really get you a one of a kind ring! One of my small diamonds fell out during our honeymoon due to resizing. I brought it in as soon as we got back and Genesis was able to fix it within minutes! Their lifetime warranty is a game changer!! I’m so glad my husband picked Genesis from the start. Their quality and professionalism is unmatched! We love Genesis!
BE WARNED...NEVER ACCEPT EVEN A 1 CENT DISCOUNT! ALL RETURN POLICIES WILL BE MADE VOID!!!!
I was referred to Genesis by a coworker of mine, and had a good experience purchasing an engagement ring. While shopping the manager David and sales person Elizabeth, both stated how safe it was shopping their. If I wanted to upgrade the diamond later, I can. If need be, there was a 30 day return policy.
Unfortunately, the proposal was not accepted by my ex. Devastated, I took the ring back 7 days after the purchase. What I found out is as I accepted a "discount" on the diamond and ring, THE "30 DAY RETURN GURANTEE" BECAME VOID! I was also only given 1 day for an exchange.
The 30 day guarantee on the website and instore material deceptively leave out this stipulation. Their policy also states a 30 exchange period would be allowed, though they are denying me this as well.
When leaving their store David the manage left me with the following words after a horrible week. "I did and said what I needed to make a sale, now this is just business."
If I would have known how shady the business practices are at Genesis and how they go against everything they advertise, I would have stayed far away.
DO NOT PURCHASE ANYTHING FOR A SINGE PENNY OFF IF THERE IS A SLIGHT CHANGE YOU MAY NEED TO RETURN IT.
ONE MONTH OF QUARATINE WEAR CHANGING DIAPERS ON MY 6 MONTH OLD CHILD. That's what I got out of our $4000 purchase. My fiancé and I went in to tell staff about their obviously faulty jewelry and we got Robert, a salesmen, tell me I'm a liar and that there is nothing he can do for us. When we said we'd like to return our wedding bands that have never been taken out of the bag since they are forcing us to pay off a diamond that was poorly set and exists no longer for the next 5 years, he laughed in our face and told us to get out of the store. SPEND YOUR HARD EARNED MONEY ELSEWHERE. It's not worth them stealing your happiness. You should all be ashamed of yourselves.
Unfortunately I cannot, and will never recommend Genesis to anyone I know, especially newly engaged couples.
The staff is welcoming, but when it came to deeper conversation and questions, they consistently cut me off mid-sentence, and perpetually used a condescending tone.
I typically practice great due diligence as a cosumer (so I realize we are partly to blame) but because of the surprise my fiance was trying to create, I was not there to help him do the same. Lesson learned. Still, I cannot stand by and let their actions go unaccounted for, so I feel the only thing I can do is leave a review:
My fiance had every intention of fulfilling my dream engagement ring: rose gold, black diamond, simple. Best part being, black diamonds are significantly less expensive than their white counterparts. His sales 'expert' pursuaded him against buying a black diamond because they, "Have a tendency to crack and get easily destroyed", and to date she's had 2 women return with black diamond rings only months after purchase to return and exchange. Weeks later when he explained to me why he went with a white diamond, knowing I've always wanted black - I had never heard that before, so I conducted some research. After reading several articles and contacting 3 diamond vendors to confirm, I knew she completely lied. If anything, black diamond are more durable than white - less sparkly sure, but equally rated a 10 on the hardness scale. Her true intention was to push the more expensive, white diamonds they had in stock. Taking advantage of an unknowing, unsuspecting man who was just trying to do the right thing.
Additionally, our sales associate and the manager I spoke with when I returned to the store to consider upgrading my diamond framed a 10% discount as a 'favor to me'. Turns out, they always offer a guaruntee when it comes to ring upgrades, a 110% guaruntee on the trade in according to their website. That was more forgivable than the first offense, but just another example of the horrible way they do business.
I'm extremely grateful to my fiance, and had an incredible engagement thanks to him (the ring is just a plus). Still engagements are meant to be exciting, unforgettable experiences - and that being said, they place a considerable amount of stress on the individual doing the proposal. Genesis will take every opportunity to take advantage of, and exploit that in their customers. We will not be returning for our bands, and I plan on continuing to warn everyone I can against their establishment.
I can’t say enough good things about this jewelry store! My fiancé had a great experience shopping at Genesis Diamonds. The sales representative, Stasia, was very helpful with selecting the most perfect diamond and ring. They even had the diamond set in the ring in under 24 hrs! Fast forward to a week after our engagement, I reluctantly went back in to get my ring resized (I didn’t want to be without it after only having it for a short time.) The customer service representative, Liz, was so great with making sure I was selecting the appropriate size for my finger, and even taught me how use the jewelers loupe to see my diamond up close! They quoted a week turnaround time for my ring to be resized in house by their jeweler, Louis. He had it finished in 6 hours!! I was blown away and thankful to get my ring back so quickly!
Eight years ago, I shopped around and felt that Genesis offered the best value and warranty for the money. As the process is overwhelming Stasia took the time to explain the differences in cut, clarity and style and worked diligently to find the best value for my budget. At the time, my then fiancée had her heart set on a Simon G setting (MR1506-Passion Collection). With Stasia's help, she helped me find something comparable within my budget.
Over the course of the last eight years, Genesis Diamonds has been there for my wife and has shown compassion when she was diagnosed with RA which affected her left hand forcing her engagement ring and wedding bands to be cut off due to the swelling of her finger. Stacey reassured her that they'd resize her rings as often as needed at no cost to ensure that they'd always fit just right.
This past year, when having her wedding bands resized, she casually asked if Simon G still carried the setting that had fallen in love with eight years ago. With only a vague description, Stacey at Genesis Diamonds was able to locate the setting and worked with Simon G to ship it to them in less than a week. As the setting was exactly as she has remembered, Stasia's helped us to pick a solitaire out that was within our budget. Upon completion of the ring, when we went to pick it up the diamond didn't compliment the setting as we had envisioned. With the help of Joey, Bassel and Stasia they quickly sprang into action to ensure customer satisfaction by collaboratively working together to provide alternate solutions.
From the very beginning, Genesis Diamonds has always exceeded our expectations. They're one of the few companies who values their customers and who demonstrates integrity and embodies their values. I can honestly say they have earned my loyalty for life and I happily recommend them to anyone looking to purchase jewelry for themselves or their loved ones.
Genesis was so great! My husband went by himself to pick out my engagement/wedding band set and with the help of the staff, he did not disappoint! I also bought his ring there and the staff seemed truly interested in making sure we both were happy (not just interested in getting a sale). They worked really hard to make sure we could get exactly what we wanted, while staying within budget. Thank you Genesis!!!
The staff at Genesis is very helpful, professional, and knowledgeable. My husband purchased my engagement ring and wedding band at Genesis, and I purchased his wedding band there as well. Our rings are absolutely exquisite! Thank you, Genesis!
I cannot say enough about how wonderful our experience at Genesis was! Their reputation was what drew my fiancé and I in when we decided we were ready to start looking at rings, and we were not disappointed. I hate that I cannot remember our saleswomans name but she was fantastic; she asked me what I thought I wanted, which was a cushion cut solitaire with a pave band. She brought be exactly that and when I tried it on I just wasn't blown away. She asked if I would be open to the idea of a round cut stone with a cushion halo, which would give me the shape I wanted with extra sparkle (more facets can be cut in a round stone). As soon as it went on my finger we knew it was the one! It was helpful insight that we would not have thought of, but never came across as up-selling or pushing us out of our comfort zone. I am beyond in love with my ring and the entire experience we had, and I can't wait to go back and get our wedding bands!
Great service!!! Kelley was phenomenal and made my experience a one in a lifetime experience!! They have such a large selection in all price ranges!!! Highly recommend!!!
My husband and I used Genesis Diamonds for both the engagement ring and wedding band. The service was impeccable. We visited the store twice to browse engagement rings and they were very thoughtful and considerate of our budget and what we wanted. The associate that helped us was friendly and great to work with. The manager was even there and spoke with us. Great service!
Another perk of working with Genesis is their great deals and THEY CLEAN YOUR RING FOR FREE ANY TIME! I have been a few times and they clean your ring right then and there.
I love both of my rings and I am so happy that we used Genesis.
I can't say enough good things about Genesis! I love the Jeff Cooper ring my fiancé picked out for me with their help. We recently went back to buy our wedding bands from Genesis and would never consider going anywhere else.
The team there was a little pushy to make the sale but the prices were okay so we ended up purchasing the bands. I bought my husband the more expensive white gold band that they assured us wouldn't scratch. Within 12 hours of the ceremony his ring had multiple scratches. They've told us he can get the ring brushed and the scratches removed in a few months so we'll see. We're definitely disappointed so far.
Our rings are beautiful.
My husband worked with them on my engagement ring and said they were "awesome!"- so easy to work with, very knowledgeable, and provided excellent customer service. They have a lot of benefits such as lifetime cleaning, etc. that are a great compliment to the excellent service and beautiful jewelry they provide! They are come highly recommended by my standards!
When I went into the store to pick up our bands, the girls cleaned my ring twice! They wanted it to be extra sparkly for the wedding day.
We loved our wedding rings and had a great experience with Genesis!
We used Genesis for my engagement ring and both of our bands. Their customer service is outstanding! I had never really looked at rings before and went there to check out engagement rings while we were still dating - just to get a feel of what I liked and didn't like. They were so helpful! My fiance got my ring from there and I love it! When we went back to get our bands, they remembered us and helped us finance and immediately pick the right bands for us! Highly recommend!
My engagement ring came from Genesis and we were so happy with their services that we went back to get our wedding bands there. Stasia was so friendly and helpful, we had our bands picked out in no time! We are so happy with our purchases and with all of Genesis' extra benefits that we will continue using them for years to come!
Got my engagement ring, both of our bands, as well as earrings from Genesis! They are fantastic! Always helpful and cleans my jewelry whenever I need it!
I was looking for something with a vintage feel and charm and Genesis delivered a gorgeous ring that will be timeless as well as spectacular. They were extremely helpful and knowledgeable during our decision making process as well as after the sale. This company wants to make sure their clients are happy and satisfied.
My husband got my rings from here and they are stunning! I get random compliments everywhere I go! I had one woman tell me she was speechless after looking at my ring!
Sales reps are great and very informative! I will definitely do business here again!
The best selection & prices in town! They also have the best features that are included within your purchase. They really stand behind their product & name. I receive more compliments on my designer ring DAILY then I ever imagined! I have never seen anyone with my engagement ring, and I love that fact! They have a great selection of exclusive setting rings that no one else in town will have! My wedding band we got to go with it is stunning as well. I can't praise them enough! They are fantastic!
Beautiful, quality diamonds.
I did not get my engagement ring from here, but we wish we did! We had a great experience here and feel you get the most for your money. They pride themselves in high quality jewelry for reasonable prices. The sales associates do not work on commission so they are very honest and do not push their products on you. It was a great experience here!
Rick at Genesis in Nashville is great. He is very helpful and the value there is wonderful!
My husband and I got our wedding bands, and he got my engagement ring here. They were very nice, and we can go in whenever we want to get free cleanings.
The staff was great. Wonderful selection and good recommendations. Overall, great service.
My husband and I were so pleased with the service and quality at Genesis Diamonds! They were so helpful and patient with us as we picked out his ring. They also held it at the store until our wedding, so we didn't have to keep up with it.
I have been very pleased with my experience with Genesis diamonds in Nashville, TN. My rings look so original and are beautiful! The service is excellent at Genesis. They clean my rings any time I want and the rings have a lifetime warranty.
My fiancé bought my ring from genesis and it is top notch! The diamonds are incredible quality and he got a good price for it. Genesis can meet your budget and get you a ring that looks way more expensive!!
My fiance and I visited the Green Hills location of Genesis Diamonds to browse engagement rings. They were extremely helpful and patient. My fiance went back and designed my ring the way he wanted it and it was perfect! Their service is amazing. I've since had to have a few things done to it and both times it was free and took under a week. We also purchased my wedding band from them. You can't ask for better service or a better selection.
I loved my engagement ring and wedding band from Genesis. We had to go back several times because we couldn't decide and they were always helpful and super friendly. We even got a 20% discount for buying in an off season month. Check back frequently for specials.
My dream ring, wonderful to work with, and truely love heloing you find what you are looking for. They were very helpful in helping my now husband find what he was looking for. We def reccomend them to anyone, for anything! We also purchased my band, and diamond ear rings from them too!
My husband and I purchased all of our rings from Genesis Diamonds. Their staff is extremely helpful and friendly. They knew we were on a budget, so we told them our price range and they found options that fit into it. I now have a gorgeous ring set and my husband loves his brushed white gold band. Ring shopping can be overwhelming but if you let them know up front what you can afford, it's much easier! (note to the wise: don't buy a ring with Pave diamond settings- they fall out!
I was speechless when my fiance proposed and presented the engagement ring. I have strangers comment on the beauty and brilliance of my ring.
Awesome service and great value
My husband bought my engagement ring from Genesis and he had nothing but good things to say about the service he received from them compared to other area vendors. We went and picked out our wedding bands togehter and nobody pressured us to buy anything and actually even agreed with us when we said we liked a less expensive style better. We have taken both of my rings in several times for cleaning and the service is always great. Quality of the diamonds is excellent as well and there are no "fine print rules" regarding their warranties.
My husband and I went in to purchase a ring. We were not greeted. We had to beg for someone to help us. The workers were too busy talking among themselves. When they finally did help us, one gentleman handed us the ring we wanted to see and walked off. he left us standing there with a very small solitaire diamond marked $8000.00. We asked to see another ring and no one would help us. then we had trouble finding anyone to give the solitare back to so we could leave. It was overall the worst experience with a vendor throughout our entire wedding planning.
They were so amazing we have gone back and purchased more jewelry from them. They have the best selection for the best price and quality. You will be treated great and respected. We will always purchase our fine jewelry from them.
We got both my Engagement ring and wedding band at Genesis. Both are so sparkly and beautiful. I love how they include everything from sizing to cleaning to upgrades. They also refinished my earrings to match all the white gold. Outstanding service.
I'm so happy with my engagement ring and I love that I can get it cleaned anytime I want too
My husband and I got both our wedding bands at Genesis Diamonds. He had previously bought me a diamond necklace, diamond earrings, and my engagement ring from that store and had an awesome buying experience. He is not much of a shopper, but he was very happy with how all 3 experiences went...he felt the woman that helped him heard what he wanted, heard his price range, and picked out the perfect items for me. And they are perfect. So we decided to go there for our wedding bands. We were greeted when we walked in, and we found perfect wedding bands for both of us. The only small issue I had was I felt like we had to wonder around the ring cabinet for a bit...no one talked to us about what we were looking for, or about a price range. By the time a salesman came to help us, he pulled out several things for my husband which worked great. Then he pulled out several things for me and I loved them, but they were well over our budget. I just wished they had spent the time talking to us like my husband had described in his previous experience. I feel it would have gone just a little more smoothly. But the staff was friendly, and we ended up with exactly what we wanted.
Great customer service, lovely jewelry and service on their jewelry.
Beautiful unique pieces to symbolize our forever commitment! Customer Service was impeccable. Selection and Price were incomparable. Definitely recommend at least looking there!
After looking at engagement rings at several other stores, we decided to give Genesis Diamonds a try. I didn't know it at the time, but my husband had actually already purchased another ring for me at Shane Co. During our first visit to Genesis we found the ring that we both new was perfect and unlike anything we had seen anywhere else. We actually ended up spending less for a larger, better quality diamond at Genesis, than the ring my husband originally bought at Shane Co. We also purchased both of our wedding bands at Genesis, and they were finished right on time. I would definitely recommend Genesis to anyone looking to get a unique ring. They have more styles and designers than the other jewelery stores in Nashville- and much better prices!
Genesis was wonderful throughout the whole process. Both of our rings are gorgeous, and we even received a 20% discount off our bands from the owner Boaz Ramon. The 2 year same as cash financing was also a great deal and a main reason we chose them.
I love my rings, they are everything I ever wanted in a diamond, it matches my relationship with my new husband!!
Genesis Diamonds is BY FAR the best place to get your wedding rings! They have excellent quality, very fair prices and in general it is just a much less sleezy store than other jewelry stores! The staff isn't trying to trick you or push you into buying anything. I absolutely LOVE my ring and it is much better quality and larger than we would've been able to get from any where else for the price!!!
I am sad to say we had an aweful time with Genesis Diamonds in Green Hills. We bought our wedding bands from here. Our first time in the store we had to wait about 15 minutes to get some help (there were only 2 other couples in the whole store) and once they found out my engagement ring wasn't from there it got really weird. But we found 2 rings we loved so we knew we would be buying from there. 1 week later my fiance and I go back with 4,000 CASH in out pocket to pay for the rings and take them home. We waited at the jewerly counter where wedding bands are for 30 MINUTES!!! Looking around the room there were 2-3 sales people with 1 customer and here we are ready to buy! FINALLY we get to buy them- they have to order my fiances (guys ring) ring. 2 weeks later we get a call that his ring is in. You would think that they would pull the box out of the bag and show off the purchase but no they just handed me a bag and were like "bye" - thank god I opened the box before I left because the wrong ring had been ordered! Never again will we buy anything from Genesis because of their poor customer service.
My husband and I purchased our wedding bands as well as my engagement ring from Genesis. They had a great selection of rings that were decently priced. The staff seemed to be very knowledgable and were able to answer all our questions.
We love Genesis! Engagement ring and both of our weddings bands purchased here! awesome customer service and they work with you and your budget!
My engagement ring was purchased from a very expensive but very reputable jeweler with the little blue box. When we went wedding band shopping we could not afford to get the matching band. We went to Genesis and found a band that looks identical to my engagement ring! The service was really good too. We found my husband's wedding band there too and didn't feel pressured to buy at all.
We got my engagement ring and our wedding rings from Genesis. The prices are great. The jewlery is made well and very classy. The staff is super nice and very helpful. I get so many compliments on my ring.
We had searched EVERYWHERE for a ring for my fiance and couldn't find exactly what we were looking for (a tungsten carbide, 8mm, hammered finish). I heard a commercial for Genesis Diamonds on the radio for their sale they had in June, and told my fiance we should look there before we went back to one of the other jewelry stores to settle for something else. We went and looked and couldn't believe our eyes when we saw EXACTLY what we had been looking for, and we got it on sale with no sales tax since that was their June special!
We ordered my wedding ring from Genesis Diamonds in Nashville and they were very friendly and helpful. Prices were very competitive and they were patient and not pushy!
We purchased our rings from the Genesis store in Green Hills. Their service was wonderful from the first day we arrived. Their diamond selection is far above any other jewlery store we visited.
A+! Purchased engagement ring and both wedding bands at Genesis. Great customer service from Robbie and Boaz. Custom made pieces. Great quality! And competitive prices!
Very friendly, no pressure. They lady helping us was really knowledgeable, but wasn't pushy. I tried on the same rings over and over again, and she kept helping me with a smile
My husband bought my engagement ring from Genesis and so we returned to buy both our wedding bands. They gave us a great deal because we were return customers and they really work hard to find you quality diamonds and bands that fit within your budget!
Contact
3742 Hillsboro Pike, Nashville, TN
Genesis Diamonds
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