George Street Photo & Video

them. I rarely write negative reviews, but I feel it's important to share my experience to help other couples planning their special day. My feedback isn’t about the photographers or videographer themselves, both photographers we worked with were talented and professional. Instead, my concerns are with the larger company and the staff communication throughout the process. After selecting our lead photographer, communication was limited. He was wonderful during our engagement shoot and made us feel at ease, but afterward, we didn’t hear from him again until the wedding day. Although we uploaded inspiration photos to the company website as instructed, it wasn’t clear how or if these were shared with him. We only received his phone number five days before the wedding, which made it difficult to establish a comfortable relationship. While our photos turned out nicely, we did miss that natural, relaxed connection in the images that comes from closer collaboration. Since the wedding, getting assistance with ordering our album and prints, items included in our package, has been challenging. The help we've received has felt impersonal, with templated responses rather than individualized support. We also wanted to thank our photographer’s assistant, who did a fantastic job but left before we could express our gratitude. Unfortunately, we were denied her email to reach out directly. Overall, working with a large company like this comes with trade-offs. While the photography was good, the personal touches and one-on-one attention that make wedding memories extra special were missing for us.

wedding were truly subpar. It has been a year since my wedding and I really struggle to write negative reviews but after truly thinking about it I decided I need to warn others on what could happen. Starting with photography, the main photographer was very talented and she had a very nice camera. However, she always asks to work with her husband (who I did not know would be my second shooter). I paid for two photographers but I only got one (her). Her husband mainly followed her around, it was rare for him to be seen taking his own photos. He is not even a photographer he has a completely other job. Even though my main photographer was very good for the engagement photos, when it came to my wedding day she seemed lost. The amount of photos that she missed is mind blowing. She had ZERO ideas/thoughts about different positions /photos to take with the bridal party. It makes me so sad because on my wedding day I was stressed and I was not thinking but now looking back I wish I just had some more bridal party shots but my photographer had zero ideas. There are wide spaces between individuals and other individuals are super close together. You would think a photographer would notice this and position people correctly but that did not happen. Also, she told me that if I had hired her personally instead of through the company she would have helped me out more and done more for me but because she was hired through the company she was not going too. That makes me feel like I am getting very poor service and that is a terrible feeling to feel on your wedding day. I will say she is very good at couple photos and her camera is high quality so there were positives I would rather have someone better at photos of me and my husband if I had to choose. Next, the videographers. The main videographer was not interested in being there what so ever. He actually asked me (the bride) if he could leave early ! It was crazy. The second videographer was INCREDIBLE. He is the one who MADE my wedding day. He wanted to be there and he wanted to work hard. He made us feel special on our wedding day and he is the only one out of the 4 of them who truly seemed like he wanted to work for this company and liked the company. The problem with the video that I got though was that the quality of the camera that was used was from the early 1990s. I am not kidding when we got our wedding video back it looked like a home video from the early 90s. George Street tried to make it right and revise the video for me but you can't really revise something that the quality is just low of. I have attached a screenshot from the video so that you can understand how grainy the video from my wedding looked. My parting advice -- don't hire a large company. I did because I was worried that I would last minute not have a photographer or videographer and I liked the idea that a company would figure it out for you but now looking back it was the biggest mistake of my wedding. If you hire an individual person you know what their work looks like and you don't need to rely on who gets sent to you on your wedding day. You don't need to rely on the luck on the draw. Please just don't do it. I literally am so upset every time I see my bridal party photos or my video.