I am going to write two separate reviews. The first is for the company itself, and the second is for the two artists that I had for my wedding day. My review of the company is the reason that I am not giving 5 stars. The communication is terrib...le because you receive a response from someone new every single time. You can NEVER reach them by phone, so do not even bother. The first time I went for a trial, the building was locked and no one answered the phone. LUCKILY, my make up artist, Erin, who I LOVEEEEED, was able to see an email I sent to the company and came running down to let me in. The owner, Gianna, was receptive yet somewhat short in addressing a concern I had with the hair stylist who did my first two trials. Both times, the stylist did not seem to understand what I was looking for. By the third trial, I was quite angry that I was continuing to pay this company $90 per trial when they were the ones who could not figure out what I wanted. I addressed my concerns with Gianna; however, I was still told I had to pay at the end of the day. The owner seems very detached from the process itself and it appears to be more of a money hungry thing than anything for her.
As for my hair stylist (I eventually switched to Kerry) and my make up artist, Erin, GOOD LORD THESE WOMEN!! They were ABSOLUTELY PHENOMENAL and not to mention, incredibly talented. These women were so professional, kind, understanding, and quick with their work. They were timely, organized, and great to work with. Kerry executed my vision in our first trial and I immediately felt so much better after having 2 terrible trials with a different stylist. Kerry was easy going, receptive to my feedback, and absolutely crushed it on my wedding day with all of my girls' hairstyle requests. Erin was equally as amazing, her makeup work is just simply stunning and she is so great at what she does. I wish these two women worked independently as I would definitely work with them for the rest of my life events!