This vendor was very unresponsive prior to booking and I chose her anyway because I liked her style (in pics online). I had to prepay for my bridal hair/makeup. I tried emailin...g to verify a couple days before and emails went unanswered. Finally the day before I called to verify, only had the phone call option through the knot app, no phone number is listed online. She answered and confirmed. I showed up 15mins early for my appt & she wasn’t there yet, no big deal, I was early. After 45 minutes (appt 30 mins late), I’m starting to panic. I tried calling and no answer. There was a random girl that was in the room with me (who I later learned worked there but was off, she was just hanging out while waiting to get her hair colored in the salon next door. She saw that I was getting worried & got ahold of the owner of Glam Nola & then said the owner would be calling me. She did call me right away. Apparently Candice (who I had an Appt with) got into a car accident, still don’t know if that was true, if she’s ok or what, but she never called to apologize or anything.
I’m sorry that I can’t remember the girls name or the owners name. They are worth mentioning as without them my special wedding day would’ve gone very differently!
The sweet girl told me, do not worry, you’re getting your hair & makeup done, follow me! And I blindly followed her to the salon next door. Where two amazing ladies jumped into action to help me get back on schedule. They saved me from a bridzilla meltdown! The owner of Glam Nola took care of paying the ladies next door as I had prepaid. So all was salvaged thankfully but it was very stressful!