I booked Palak for my wedding and she really heard me and my girls. I had some notes from our trial and she listened and really made everything perfect for our wedding day! I also ...have a pretty picky bridesmaids and she was super friendly and open to hearing their opinions as well. Overall, everything was fantastic and we felt absolutely beautiful thanks to her! I originally did my hair trial with Palak, but on the day of, it ended up being a different lady, Evelyn. Who was just as amazing as Palak. They both were wonderful, great at communicating