Grande Ritz Palm - Exclusive Properties

I'll say this first - we had a unique, amazingly fun, and beautiful wedding. I won't take away the fact that without this property, there are aspects that wouldn't have been as memorable. The views are beautiful, and most of your guests would never be at another wedding like it. I do have a few notes that are REALLY important for people to be mindful of, and strict on, if pursuing this property as your venue. 1. This venue has septic issues. See the review from 9/23/18 where the system FLOODED on a bride. There is a sign on every toilet to report if there are issues, if water is running, etc. (not a very comforting thing to see!). We ended up having toilet issues that we reported the MORNING OF OUR WEDDING. The septic truck had to come, but they didn't arrive until 4:00PM, as we had a trolley full of guests being dropped off - so there was a giant poop truck in the driveway while everyone arrived. Thank god it was able to be rectified at the start of our event (and that we have an amazing sense of humor about it), but it doesn't change the fact that the system should have been cleared on the Friday before our arrival to avoid that, especially since they knew we would have 120 people onsite for the biggest event of our lives that Sunday. Brindley Beach provided no compensation and little care to the fact that this was a huge issue for us. 2. There were vendors that came through a few different times without notice to us - the guys came early morning the day after our wedding to remove chairs and put away tables, and put out lounge furniture - fine, but wish we had known. There was what may have been a pool person, and a landscape person, and one vendor ended up inside on the lower level checking something. We were never made aware of these visits, and it was disturbing to us and our guests. We are SO cool with the concept of the pool being maintained during a week stay at a property, but just want to know about it so we can secure belongings. 3. You'll see this in other reviews, but should know, that this luxury property won't provide you with toilet paper, soap, paper towels, etc. Be mindful of that. There are other little things I could go on and on about - the house is aging a bit, they have little signs everywhereee about everything, but overall, it was a super unique and neat experience and a beautiful location for our wedding. Just take extra steps and caution if you plan to book here.

Stephanie was great to work with (very responsive and flexible with any questions we had leading up to the wedding when a hurricane threatened our plans) and the house was seemingly in great shape, even after a heavy wedding season. Unfortunately, however, we had a terrible experience during our wedding a few months ago. The septic system failed and overflowed during our reception on the third day of our stay, rendering toilets unusable for our 130 guests and seeping septic waste through the entire ground floor and in all of the ground bedrooms. Our wedding planners called the emergency number, and a plumber and a cleaning crew were immediately sent to the house the following day (informing us that this was not the first time this happened at the Grande Ritz.) Despite this, the issue continued to worsen and due to the overwhelming stench and health/sanitary concerns, we notified Stephanie and Brindley Beach that all guests staying would need to evacuate the house (unfortunately forfeiting the remainder of our honeymoon.) When we tried to see what reparations, if any, there were for the unused remaining days of our stay, the property management company was rude and ultimately took the damages for carpet replacement out of our security deposit and sent us intimidating and bizarre accusations. The septic system failure was tragic, but the treatment we received in the aftermath of a major issue was appalling. I can now no longer in good conscious recommend this venue, or anything under its property management.

We just had our wedding at the Grande Ritz Palm this past week and I cannot say enough about how amazing it was! We knew we wanted a beach style wedding, but the option to have the wedding at the house you also spend a week vacationing in was the best choice we could have made! We were able to hold a pretty decent size wedding (110 guests attended) and did not feel crowded nor was the space too big that people were too spread out. Stephanie was amazing the whole time we were there and very hands on with the planning leading up to it with the many questions I had! Our friends and family cannot stop talking about this venue and our wedding, many of them saying this is the best wedding they have been too! It was a memorable experience and I highly recommend this venue to anyone looking!

Grande Ritz Palm is an AMAZING venue. I was married there 9/3/16 when Hurricane Hermine/Tropical Storm decided to show up. I was devistated! Stephanie Lane and my wedding planner (Emily Weddings) worked perfectly together and spent hours trying to decide how to make my wedding a completely indoor wedding. This had never been done before. It was so amazing.! The venue is absolutely beautiful so guests were so impressed by the beautiy of this house. There was suprisingly room for a wedding of 75 and reception of 75 inside the house. Luckily with the storm many of our guests didn't show so we ended up with 65. Even the ceilings are decorated so minimal decorations are needed to have a beautiful indoor wedding. We used every floor of the house for the wedding (photobooth on 1st floor, presentation showing in the movie theater, wedding in the foyer, dessert table and cake on 3rd floor with caatering, reception in the super large garage, etc.) and a month later I'm still getting compliments on my wedding and how beautiful and elegant it was inside the Grande Ritz Palm. No other beach house could have been as beautiful for an indoor wedding. Throughout the year planning process Stephanie was always super accommodating and answered my emails very quickly and her dad even gave us a private tour of the house so my mother could see it during her visit. Her parents are the coolest! They are so nice and down to earth. This house is the best deal you will find for your wedding!! We were able to use it for the rehearsal, wedding, house for the wedding party to stay and honeymoon house for my husband and I the week after the wedding. They also give you so many extras like tables, linens, set up team, break down team, uplighting, pots/pans, all of the plates and goblets for the wedding dinner, coffee pots, etc. AMAZING and absolutely beautiful venue. Well worth every penny! Thank you Stephanie and Mr. & Mrs. Lane for allowing us to use your home for our wedding!!