About this vendor
Gray Line Minnesota
With over 50 years of experience, we are dedicated to providing premium transportation for wedding groups of all sizes. Our diligent and accommodating staff will make certain that you enjoy every moment of your special day. Ride in style and feel relaxed knowing that Gray Line always provides positive and reliable transportation. Think of us for your wedding day, bachelor and bachelorette party, guest shuttling, bridal party and airport transportation.
Our professional drivers understand the importance of being on-time, especially with wedding planning. We guarantee high quality service with any of our Gray Line fleets.
Details
Transportation
- Limousine & Sedan
- Shuttle Service
- Trolley
Wedding Activities
- Rehearsals & Parties
- Wedding
Awards and Affiliations
Pricing
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Reviews
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4.8
out of 5.054 reviews
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Gray Line is highly recommended for wedding shuttle services by multiple reviewers. The company offers competitive prices and excellent service. Many reviewers appreciated the helpfulness and professionalism of the drivers, as well as the cleanliness and comfort of the buses. The staff, including Mallory, was praised for their flexibility and communication throughout the booking process, especially during uncertain times due to the pandemic. Overall, Gray Line is a reliable and highly recommended option for wedding transportation.- Top reviews
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We used Grayline as a shuttle service for our guests between two hotels and our venue. They were very helpful and provided top notch service!
Gray Line provided a shuttle for our wedding guests, and we were very happy with their services. Our original wedding date was 6.13.2020, but we ended up having to postpone twice due to the pandemic. Mallory was very accommodating during those very uncertain times, and more than willing to move our scheduled services to our new date. Our guests were very impressed with the both the driver, Paul, and the quality of the bus. The shuttle was reasonably priced, and Mallory was very easy to work with. I would definitely recommend Gray Line!
Schmitty and Sons helped shuttle our wedding guests from hotel to venue this past weekend. They were easy to work with, responsive, detail-oriented, and reliable. Thank you for allowing the mother-of-the-bride not to worry about our guests' transportation needs!
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We had a bus from Schmitty and Sons running people back and forth from hotel to venue during our wedding night. They were on time and very tolerant of our crazy wedding go-ers! We would recommend their services to others looking for this type of transportation.
Super easy to work with leading up to the wedding, the drivers were super friendly and the busses were very clean and comfortable!
Response from the Vendor on 12/01/2021
Thank you Ashley for taking the time to leave a review! It was a pleasure to work with you and we are very grateful to be part of your big day. Congratulations again!
Would definitely recommend this vendor - they were easy to work with, and the price was very reasonable. There was a few changes last minute and they managed them seamlessly. The drivers were super friendly and they offer a nice fleet of vehicles.
Gray Line provided shuttle services for our wedding guests between the reception and hotel. Mallory was extremely helpful throughout the booking process and was very quick to communicate. Gray Line offered a competitive price, and we were very pleased we chose them for our special occasion. The driver, Don, was very kind and ensured all our guests arrived safely. He communicated well with the venue to ensure a seamless boarding and drop-off process. We would highly recommend Gray Line!
Gray Line was fabulous to work with and they were spot on with transportation! We had to adjust numbers a couple of times with Covid uncertainty leading up to the wedding, but they were super flexible with updating quotes and locking in the final decision. For the day off, everything went according to plan and we couldn’t of asked for anything more!
We had the school bus to transport our wedding party from ceremony to reception and then to shuttle guests from reception to hotels, and we are so glad we went with Gray Line! Our driver was very kind and accommodating! He was also able to figure out how to hook a phone up to the speaker so we could listen to music instead of the radio. Thank you for taking care of our wedding party and guests!
Gray Line was awesome and we truly have no complaints! The planning process with them was very smooth and straightforward and they were great at being responsive. Don was our driver - he was excellent throughout our drive and so sweet! He was very gracious with our raucous group (especially the crazy groomsmen haha) and we would totally recommend this company!
We had a wonderful experience using Gray Line MN / Schmitty & Sons for our transportation needs on our wedding day. The booking process was seamless, the company was flexible as our locations and plans changed with COVID-19, the trolley was SO fun and great for pictures, and our driver, Don, was fantastic - professional, kind, and flexible. We would recommend this company over and over. Thank you for being a part of our special day!
They are easy to work with, very dependable and flexible. We have used them for all 3 of our children's wedding and been very satisfied.
Gray Line: Schmitty & Sons Transportation was extremely easy to work with! We booked a Trolley for about 18 people and it was perfect. The driver was very friendly and even provided an umbrella for me since it looked like it was going to rain! The price is very affordable! Highly recommend!
It was very easy to work with them, even through rescheduling because of COVID. They were on top of things and our driver was friendly and prompt!
- I used Gray Line: Schmitty & Sons for my wedding. They did a fantastic job. I had an issue with another transportation company and I reached out to Gray Line: Schmitty & Sons and they saved the day. They were so helpful and accommodating. They responded to emails quickly and efficiently. They did a great job on the day of and showed up when and where they needed to be. The guests had no issues with any of the transportation. I appreciated not having to worry at anytime about the transportation because they did such a great job!
We highly recommend Gray Line: Schmitty & Sons for your event! We hired a school bus and driver through this company on our wedding day to shuttle guests to and from our hotels to our wedding reception hall in September 2018 at the Three Rivers Park District Silverwood Park in St. Anthony. During the planning process their staff were responsive and easy to plan with before our event. On the day-of, our driver Randy was on-time and friendly.
If you are looking for a shuttle service for your event, Gray Line: Schmitty & Sons is a great value and quality vendor!
~Emily & Quinn
We used Gray Line to transport the wedding party to the church and back on our wedding day! Everything worked like clockwork, and the driver was friendly. Would definitely recommend Gray Line Transportation!
Working with the Grey Line (Schmitty & Son's) office was a really good experience. They answered all of my questions, got my trip scheduled, etc. When it came to the day of my wedding, that's where the stress came in. Even though we had a schedule, the driver wouldn't leave the hotel without talking to my coordinator (again, we had a schedule with departure times) and when I had guests that wanted to go back to the hotel at 9pm with their children, I found myself out in the parking lot (in my wedding dress), explaining to the driver that I needed him to make this run (next hard-scheduled run wasn't until 11pm but we paid for all-evening service). This wasn't something that I needed. I was missing out on the biggest party of my life because this driver was refusing to run a trip of guests back to the hotel. The bus was great, clean... but the level of service by the driver was lacking.
We were impressed with our limo driver and service for the wedding. We didn’t want a limo for a long time and this was a fantastic deal for the amount of time we needed them. The bus was on time, clean, and ready for us as we did our bubble send off. The driver was willing to make one stop on the way to the reception!
Gary Line was well-priced, on time, comfortable and courteous. We used them for our wedding to transport our guests from the hotel to our venue and back. We highly recommend them!
Gray line was fantastic. On time and ready to go. Also the driver was very accommodating as we made some last minute changes.
Gray line made sure all of our guests were transported safely from the hotel to the venue. John was an amazing driver throughout the night. I received so many comments about how great he was. He provided music on the rides that had the whole bus singing along. He even dealt with the guests that closed down the wedding with amazing class and patience.
Zoe was great to work with for planning our wedding guest transportation. Happy with the service on the day of!
Response from the Vendor on 10/24/2017
Thanks so much! I am glad to hear that all the guests got to and from your wedding safely! If you have any questions or needs in the future please do not hesitate to contact me directly. Thanks again!
Easy to work with. Good communication with staff. The driver was patient and the company responded well to changes in the plan. Would highly recommend gray line for transportation needs.
Response from the Vendor on 10/09/2017
We are very happy to hear that everything went great! Communication/flexibility is key and a two way street so thank you!!
We used Gray Line/Schmitty & Sons to transport our wedding party from the ceremony to the reception, with a couple of stops for photos in between. We had a great time!
Response from the Vendor on 10/09/2017
So glad to hear you had a great time! We realize how important the photos and transportation are for your big day!
We had the trolley as our after-party-bus and it was a HIT. So unique and special to have a true trolley driving us and 25 of our best friends around. Booking was a breeze and the driver, Don, was so kind, good-humored and patient with a big crew of wedding party people. Gray Line is much better value for money than anything else I could find in Minnesota, and I couldn't recommend it more highly -- one part of wedding planning that's actually easy! :-)
They offer so many options to make your special day exactly what you want! We rented a trolley for the bridal party to ride from the church to the reception. It was actually only a 10 minute drive, but the minimum amount of time to rent it was 2 hours, so we extended the ride and had a really fun, relaxing drive along the river in St. Paul enjoying each other's company and sipping champagne! We also rented a charter bus for rides for the guests from the hotel and the reception. We kept the charter bus running rounds all night so people could come and go as they please, and we would not have to worry about guest overindulging in the open bar. The drivers were so professional, patient, and kind. Excellent customer service!
I booked a mini passenger coach for a bachelorette party over Memorial Day weekend. Our driver, John, arrived about 20 minutes early, was friendly, and knowledgeable about Stillwater locale. The bus was sleek, clean, and affordable. The sales manager, Mike, was also very receptive to my emails and questions. Would definitely recommend and use for future transportation needs!
We used Gray Line for our transportation on the day of our wedding and couldn't be happier. Working with them beforehand during the planning stage was very easy, and they were also very responsive to our small schedule changes. The bus was clean and in great shape. They were very affordable compared to other companies. The driver (Wayne) was absolutely fantastic. He was courteous and professional. He went out of his way to bring us back a folder that was left on the bus, which contained a bunch of important items. We were truly humbled and touched that he would go out of his way to do that for us, and it really eliminated a stressful situation for us.
We booked the trolley for the wedding party and a mini coach to shuttle guests from the hotel to the reception. The drivers were are professional, on time, and people appreciated the service. The trolley made for fun pictures!
We booked 2 mini coaches for our wedding day--one to transport the wedding party and drive us around for photos, and another as a shuttle for wedding guests between the hotels and reception. Gray Line was awesome! The booking and scheduling process was so simple, and the sales associates were so accommodating and friendly when we had to change the bus schedule a million times. The drivers showed up on time, were very friendly, and one even stayed late to pick up any remaining guests who stayed to help clean up after the reception (which he did not have to do, but was such an amazing gesture). Plus, the coaches were so much cheaper than any other company's even though we still got top notch service. I highly recommend Gray Line!
We used Gray Line for our wedding at my parents house. Guests parked at the nearby baseball field and everything worked out PERFECTLY.
They were very fast and detailed in getting quotes and information over to me, and finalizing the deposit was easy. The driver, Andy, was fantastic to work with. All I heard was positive feedback from our guests about how courteous he was, and at the end of the night he even stopped to double-check and ensure the last of the guests had to made it to their vehicles (there were a few cards remaining and he wanted to ensure no one was stranded).
We worked with lots of vendors for our event and Gray Line were among the small handful that I feel worked out perfectly. I cannot tell you how much I appreciate that. There can be so much stress planning a wedding, and I cannot tell you enough how much of a difference it makes to work with a company that makes it easy from beginning to end.
Gray Line can count on us for future events, as well as references to our friends and family.
Wonderful experience! They showed up on time, and were more than happy to drive us where ever we requested. We were able to play music and have a great time in between the ceremony and reception. He waited while we stopped at different locations and took pictures, excellent service!
Beautiful busses! I'm so glad I booked them to help transport my wedding guests instead of just relying on the hotel shuttles!
We used this service to cart the bridesmaid party around downtown Minneapolis then back safely to my friends house. All went smoothly and we were very happy at the professionalism of the driver and company.
We worked with Schmitty & Sons (Gray Line Transportation) to provide transportation to our wedding party from pick-up for pictures to drop-off at the reception. They were a breeze to work with in the sales process and more affordable than anyone else for the amount of time we needed. Our driver, Greg, was fabulous. Extremely professional, courteous and willing to go when and where we needed with a smile on his face.
We had the Gray Line Trolley transport our bridal party to a nearby location for photos. The trolley was so adorable! It was really clean and had cushions on all the seats, which was a relief for all the ladies to get off their feet for awhile. The driver, Tom, was really friendly and professional and even arrived early. Our trolley ride was a highlight of the day and the company was really easy to work with. We highly recommend this company and especially the little green trolley.
Hearing about other wedding couple's terrible experiences with wedding transportation (and enormous costs involved with their terrible service), my wife and I went with Gray Line and were paired with Schmitty and Sons. If we had to do it again, we would have gone directly to Schmitty and Sons -- they were simply awesome.
Our bus was a brand new black, classy bus that could not have been cleaner. Our driver was hilarious and totally understanding that he was dealing with a crazy wedding party (and their many drinks). We made a bunch of unexpected stops, and he was totally accommodating.
More than that though, the quote was far less than other transportation companies. I feel like going with a place that doesn't market themselves as solely a wedding transportation company cuts down on the expense, and you still get a bus that's exactly the same as the competition.
Grayline (formerly Schmitty and Sons) provided the trolley to transport our wedding party - we had so much fun! Bob was our driver and he was great, very flexible with where we wanted to go - even drove us to make a quick stop at the liquor store! He also got out to help all the ladies into and out of the trolley at every stop. If you are looking for a company to take care of travel, use Grayline!
Gray Line was perfect for our transportation! We had them for most of the day. They picked up the guys from the hotel at 10:30 and dropped them off at the chapel for the guys photos. Then they came back and picked up the ladies. They came back after the ceremony and picked up the whole crew for the ride back to our reception. We rented a 30 passanger bus and I'm so happy with what we got. The bus was nice, clean and roomy. We were able to get the bridal party and their dates back to the reception and we had so much fun on the ride back! The driver wanted to stop at a few bars on the way back, but I decided to go straight back to the hotel- it was nice that he was throwing out suggestions since we weren't from the area. We had tons of alcohol on the bus and at and back at the hotel. It worked out perfectly. The driver let us jam to whatever we wanted and we were able to let loose. Our driver was so much fun and quite the charecter. He made the experience better! I plan to book them for future guys/girls nights out; for a midsize group it's better than cabbing it! They were a great deal for what they offer. I couldn't find anyone from Milwaukee to Minneapolis who could beat their prices. Their buses are top quality and their company was so easy to work with. You'll be lucky if you can book them for your day.
Grayline helped us provide day of transportation for our bridal party and then transportation for our guests throughout the night. They were timely, friendly, personable and a true joy. Great customer service!!
We wanted to have a nice vehicle for transporting the wedding party from the ceremony to the reception and to have transportation for guests at the end of the night so no one had to worry about driving home. To save on costs we rented the a full size motor coach, it seated up to 54 passengers I believe. It was all black on the outside, with wood floors and deluxe seats inside. It worked perfectly for both portions of the evening. The wedding party road in style with plenty of room! Then starting at 11 pm the driver started taking trips to the hotels from our reception. The driver was friendly, helpful and willing to adjust to what we needed for the night. The final bus was able to fit everyone that needed a ride. We had many comments on how nice of a bus it was, looking from the outside and from the inside. Added bonus... a bathroom on board! I would definitely recommend Gray Line to anyone planning a wedding. They have other smaller options as well but I was very impressed with the luxury features in the full size motor coach.
Gray Line was easy and flexible to work with in the weeks leading up to our wedding as well as the night of our wedding. Very friendly and fun drivers.
My husband and I wanted a trolley to transport us and the bridal party from the ceremony to take pictures and then to the reception. Not many transportation lines offer a trolley as an option. The trolley was awesome! It fit 27 passengers, was a great ride, and looked awesome in our photos. The customer service at Gray Line was a little under par. First the person I was working with left and I was never notified until I attempted to email her to change the pick up time of the trolley. Then I was told I would have to pay $50 more for less time. When I asked about it, I was told they were mistaken and no extra charge would be applied. The trolley arrived on time and all was good until the trolley driver didn't know where we were going for pictures (even though I had told the customer service guy where we would all be stopping) and we had to direct him to our ONE other photo stop which was just down the street from the ceremony spot. After taking photos we headed to the reception venue. All was well, until we took a different exit from the highway than we were supposed to. I thought the driver knew a back way to the hotel. No, he brought us to the wrong hotel! He then was arguing with us that this was the place he was told to go. We insisted it was the wrong hotel and had to tell him the correct address which he needed to program in the GPS to get to. Needless to say, I was disappointed in the service. The only positive thing was that there was no immediate down payment required which was nice because many of our other vendors required a down payment right away so our check book was a little low when we booked the trolley. In the end, the trolley ride was fun and made for good photos, but wasn't worth the money we paid for just 2 hours of service.
Response from the Vendor on 05/29/2014
Our company is truly dedicated to customer service. It is an honor to provide transportation for couples on such an important day of their lives.
We support our drivers with detailed itineraries, but sometimes groups will change their mind an...
d ask to go to different locations. That is not a problem because that is the business that we are in and we will do whatever we can to make the customer happy. In these situations, we instruct the drivers that if they do not know the location to ask the group so that we can get to our destination on time.
We always appreciate the feedback from our customer. It is our goal to always provide the best and safest transportation experience for our customers.
We rented a trolley from Gray Line and it was awesome! They were on time and the driver was great. We just drove around in between the ceremony and reception. He was great about stopping on a whim to take pictures. The trolley was great -- exactly what we were looking for!
Thanks!!
They kept us informed of a driver change, and were very reasonably priced. We had a pickup change at the last minute and they were very accomodating.
We rented a trolley for our wedding transportation. Everything went really well. The trolley was on time and very clean. Our driver was very friendly and even rolled out a red carpet for us. We listened to music on a CD we burned for the ride, and it sounded great through the speakers. The trolley was so cute and great for pictures! We had a Just Married Banner made and put on the trolley and it looked very nice! We fit our wedding party, their dates, and 2 photographers on the trolley, (about 27 ppl)and there was room to spare because you can stand up and hold on to straps.
Our limo driver was right on time and new exactly where to go and kept us on time to get to the Reception. The limo bus was huge and had plenty of room for all of my bridal party. We played our own music and the system was awesome! Shuttle driver was great and accommodated us at the end of the night because we were running a little behind. Special thank you to both drivers and making our day go so smooth!
Excellent value! We rented a black 56-passenger motorcoach to haul our rather large wedding party to the pictures site, the ceremony site, and the reception. The driver did an amazing job maneuvering the big vehicle on the cramped streets of Stillwater, MN. The inside of the bus was black leather and wood flooring - just beautiful. The company did lose track of one of our payments, but otherwise the service was excellent. We highly recommend this company to anyone looking for quality transportation on their wedding day.
We had the trolly for our wedding party's transportation from the ceremony location to the reception. The trolly was amazing and comfortable for our entire wedding party, dates and our photographer. We received a lot of compliments from guests on how unique the trolly was!!
We rental the trolley for our wedding and it was great!
The driver was excellent, and very patient with everyone coming and going on the trolley. It was raining the day of our wedding and he was great about taking us around town and entertaining our wedding party.
We couldn't have been happier with the trolley on our wedding day, it was a perfect addition to the day!
The driver was nice and they were affordable!! Very well priced!
On time fun driver let us bring booze on board very affordable perfect size for our group!
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Serving the Twin Cities & Surrounding Area, Lakeville, MN | Serving the Twin Cities & Surrounding Area
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Gray Line Minnesota
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