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Details
Flower Arrangements
- Flower Delivery & Setup
Reviews
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3.5
out of 5.06 reviews
Review photos
Showing slide number 1 out of 6
***DO NOT USE THIS FLORIST THEY WILL RUIN YOUR WEDDING AND BLAME YOU ***
I am extremely disappointed with my experience with this florist. I provided clear inspiration photos tha...
t should have been self-explanatory—every floral element aside from my bouquet was meant to be baby’s breath. Despite this, what was delivered didn’t resemble what I requested. Even the arch, which I specifically circled to show the exact amount of coverage I expected, was not done correctly. The aisle markers, sweetheart table and arch lacked flowers and looked sad. If there was any uncertainty, I would have appreciated being asked for clarification, but no one reached out. Additionally, they lack professionalism and the ability to communicate properly.
As a bride, I trusted that the florist understood the photos I sent and would create a proposal that aligned with them. Instead, I was left confused and surprised on my wedding day. I’m not a florist, so I had no way of knowing what “X amount of baby’s breath” would look like in real life, that is why I provided detailed photos.
To make matters worse, on my wedding day I walked in on the florists tying the flowers to chairs (in the ceremony area) when this was never even mentioned in the plan. After they were told the flowers were to be on the ground, my wedding coordinator still had to add candles along the aisle at the last minute just to make the setup more presentable for the lack of flowers. the arch and sweetheart table couldn’t be fixed at all because of the lack of flowers.
Communication throughout the process was inconsistent, and looking back, I wish I had trusted my instincts when messages went ignored in the early stages of planning. Unfortunately, there has been little accountability from the business regarding these issues, and the services provided did not reflect the inspiration or expectations I clearly outlined. Not only was there no accountability, but they also placed blame on me for these issues.
Even now, I gave the business an opportunity to make things right with me and I am yet again being ignored. It has been a WEEK, since I asked for a resolution which I feel is ample time for them to get back to me. Keep in mind, I have been professional and as kind as I possibly could be even with my frustrations. Clearly they do not value my concerns or disappointment.
My wedding, the only one I’ll ever have, ruined. And they take no accountability. On top of that, the sad lack of flowers will be portrayed in all of my wedding photos forever.
I initially did not want to take this to a review because I understand they are a small business. But, I have not been given any resolutions and I feel they’ve put me in an unfair situation.
Based on my experience, I cannot recommend this florist, not only for the lack of accountability, but the lack of empathy and professionalism. I hope future couples receive the clarity, professionalism, and attention to detail that were missing from my wedding.
Update -
They’ve continued to call me a liar and then threatened to charge me for what I initially asked for. Let this be a warning not to use them.
I wasn’t happy, they didn’t care. Once they get your money you’ll be on the back burner and your memories will be ruined. There is no compassion, it’s the bottom line with them. Th...
ey took something so special and ruined it!
The owner is an amazing and cool guy. I genuinely enjoyed working with him.
Know what you want going into it. I was clueless and apathetic, and I was not a fan of my bridal an...
d bridesmaid flowers. We were also short one boutonniere, and didn't realize until it was too late. But, I like the owner so much that I really didn't mind! I still left with a good experience, and any short comings were because of my lack of preparation/inspiration/communication.
Go with Green Bench, you'll be so happy you did!! Al is amazing and he has a ton of knowledge in his field. He's so creative and will help you shape your arrangements for the big...
day. He was very accommodating, especially with an indecisive bride like me. I can't say enough good things about Green Bench!
My family has used Green Bench Flowers for bouquets and corsage for as long as I can remember. They were the first company I thought of when it was time to book a florist for my we...
dding. I gave them some basic details on my wedding and what little vision I had dreamed up, and they ran with it. They were able to concoct everything I wanted and were so flexible. They were able to give me everything I needed for about 2/3 of what everyone else quoted me at. They even invited me down to the store to watch them make my bouquet the day before. Everything turned out beautifully, and the crew at Green Bench really made it feel easy. I'm so glad that I used them to do the flowers for my wedding day!
Green Bench jumped in at the last minute and helped us out with bouquets, boutonnieres and centerpieces. The flowers were beautiful and lasted for days after the wedding. They of...
fered great rates and delivery.
Contact
10 Fourth Street N., St Petersburg, FL
Wedding vendors in Saint Petersburg
Green Bench Flowers