Hacienda Escaleon

every resident we encountered by name. It was obvious that she loved her job! Don, who is in charge of all activities is outstanding. The first thing our mom does daily is a quick trip to pick up the daily list of activities. Monique, the Executive Director is an excellent leader and is very easy to talk with. Our mom has lived there for close to two months now and she is so happy! She loves her apartment, the activities, the employees, and the connections she has made with residents. She told us recently that she is THRIVING. We could not be happier!

have been responsive and addressed concerns or issues promptly. The food is wonderful and facilities very well maintained.

community sets a standard for others to follow. When the new Senior Executive Director took over, things changed. She focused first on hiring additional exceptional staff. She started a program where she meets with residents once a week, Monday mornings, to chat informally about any issues or problems, upcoming activities and improvements, and generally connecting with residents. On Thursdays, she joins residents for lunch in The Grille for relaxed chat. As a result, the connection between management and residents is strong. July 4th is a good example. The Engage Life Director brought patriotism to us with morning activities, a special holiday luncheon, a musical program in the afternoon, and an evening get-together with pizza, drinks, and games. By 8:00 PM, most of us were tired and in our apartments. The Executive Director was here with her husband and son, cleaning up napkins, paper plates, cups, and decorations. In other words, she is All In. I can almost feel the spirit here. We are happy. We all relate well and love our activities and conversations. I am tough. This is my third senior living community. Atria Hacienda, like a lighthouse, rises above the others. This is a happy place, a home. I am grateful, very thankful.

I hope they’ve removed her from management.