If you haven't been, you MUST. I have been a customer of H&A for over 10 years. I have never been disappointed. Quality is remarkable and the prices are unbeatable. I constantly "price shop" for fear that I may have become too complacent wi...th my relationship with H&A and do not want to ASSUME that they are the best price. But they ALWAYS ARE. And they can custom make ANYTHING. I am picky, and they always get it right. Love that piece you saw in the Tiffany & Co. catalog - guarantee they can replicate it for a fraction of the price.