H&A Weddings

he receptionist Alicia for being the messenger with all the problems. I know it can be frustrating to be the "middle man" so I just want to thank you for putting up with me. I had an awful experience throughout my whole time with them. I used their florals for my wedding and nothing else. The flowers were beautiful but the whole process was not. I planned my wedding in 2020 and the actual day was in 2022. I made sure to make Pinterest boards and explained in detail on documents with pictures of what my vision was. Every single time I had questions, no one knew what I was talking about. 3 months before my wedding after paying for everything in full, I realized I didn't need some decor such as vases, tablecloths and such. After speaking with Michael, he said I would get a refund and it would take about 30 days mail check back. The day of my wedding, everything was dropped off and not even set up. They charged me $120 in my contract for a install/clean up fee which neither service was provided. I had to tell my friends (who work in the wedding world) where everything goes just a couple hours before I walk down the aisle. All of the numbers I had went straight to voicemail so I had no contact. Fast forward 30 day after I asked for a refund, no one knew what I was talking about. I never got a refund like they told me and those items I wanted a refund for were never dropped off at my venue. I took a whole 2 months talking back and forth that I finally received my check a few days ago. I was never even told I had to bring back items until reading every detail in my contract. I would have appreciated if it was even mentioned once, but was never. I was never even given an itemized list of what I have to bring back so I got money taken off my refund for buckets and such that the flowers came in. I also don't understand why I got money taken off my refund (money I paid for items and services that weren't provided) but not from some sort of deposit? I never paid a security deposit and was told by the owner Andrew I didn't pay for one, so then why was it taken off a refund that has nothing to do with if I bring back certain items or not? I wouldn't recommend their floral department for the simple fact of it being so unorganized and no one knows what's going on. The flowers were gorgeous but it's a shame my friends had to set up everything.... Thank God I got some type of money back and this headache is over and done with. I lost so much sleep and couldn't eat for a while being so stressed about this even AFTER my wedding....

e portions. There were only 2 servers for a wedding party over 150 and they wore jeans. We paid extra for glass plates but received plastic. When my daughter came back from her honeymoon she had a difficult time getting in touch with the company regarding her issues. They refused to talk to me and insisted that my daughter meet them in person for a meeting instead of resolving this in a more convenient way for the bride, especially since they already screwed up the catering. After 5 months of going back and forth, we were refunded only $350 when we paid over 4000. Do not use this catering company. There are many others out there that are cheaper and will give better service.