Haul N Ass Productions LLC

o took the most amazing pictures. I loved meeting Diego!

and was so amazing with all the kids. It couldn't have gone any better.

very nice & accommodating. I saw some negative reviews here, but if someone were to ask, I'd recommend 10/10!!

d it was just the wow factor we were looking for with our guest experience. Haul N Ass was very professional and punctual. Side note- when my husband and I decided we wanted to get married in AZ, the beer burrows of Haul N Ass was the very first vendor we booked, even before we had selected a venue. 10/10 recommend!!

that I had a literal beer donkey during cocktail hour. I rented Diego because I knew my husband and I would be taking a ton of photos during cocktail hour and this was a way to keep all of the guests preoccupied! It worked wonders, and I absolutely love the photos I had with Diego. I highly recommend Vanessa, she is nothing but kind and caring and puts her animals first!

na, which she had been to previously), paid a $100 deposit, and signed her agreement. When my wedding planner began reaching out a month before our event, Vanessa refused to respond until we paid for her services in full (this was not a requirement of the agreement I had signed). Excited to continue planning for our burro guest, we immediately paid the remainder of our bill ($450) and asked our planner to move forward with Vanessa. At this point, Vanessa told us she would not be able to come to our event due to it being an unsafe location for her vehicle/burro. She said her burro cannot walk more 100 feet on a manicured golf course (Also not mentioned in her contract. But also, should we be concerned for the health of her animals??). With this in mind, our planner and the venue coordinator went above and beyond finding solutions to Vanessa’s ever-growing list of excuses for not being able to attend this event. We proposed 5 different parking solutions to her, all rejected for a variety of creative reasons, and even set up a meeting between her and the property owner to resolve her issues (She was a no-show). At this point we requested that she let us know if she would not be fulfilling her end of the contract, which she refused to do. In the end, she was a no-show on our big day and caused so much stress and anxiety during the final planning weeks. It became clear to us that she had double-booked our day or received some better offer, and we later saw her posts on Instagram documenting as such. We’ve been able to recoup our $450 dollars by reporting her for services not rendered through the credit card company, but have been unable to get our initial deposit back. Not worth the time to go through small claims, so I’m writing this review so no one experiences the same unnecessary stress that we had to go through. She was absolutely awful to work with; she was unwilling to find a solution, was rude to me, our wedding planner and venue coordinator, and just wasted our time. Ultimately, so disappointing. If you want a reliable service, contact Jules at Cave Creek Beer Burro—she absolutely saved the day!

d Diego who was well behaved and the handler was super enthusiastic and helpful. She worked with our photographers to get great pictures with Diego. We only had the beer burro for an hour during cocktail hour but I wish we had reserved him for more!

rying around beers and taking photos with guests! Vanessa was so incredibly sweet and was excited to have us feed Mija carrots and handle her perfectly for great photos. My brother says she was fantastic to work with, which is why the surprise went off without a hitch; she helped work all of the logistics and insurance matters with the venue and was great to communicate with. She was so happy to have our guests interact with Mija during the reception and was just a joy to have around. Our guests won't stop raving about the experience! One of the best parts of our wedding and we didn't even plan it! :) Thank you Vanessa!

edding such a unique touch and it really got our guests having fun and enjoying one another right from the beginning (a cute little burro handing out champagne is quite the conversation starter!). My venue did not allow for animals to be on the lawn where cocktail hour was being held. After hearing the disappointing news, Vanessa did everything she could to try to make it work for us. After speaking with my venue coordinator, going to the location and figuring out further logistics, Vanessa made it possible for us to have a Bubbly Burro! Mija greeted our guests when they first entered our venue and handed out champagne and lemonade. It was absolutely perfect! I cannot say enough about her costumer service and genuine desire to make this little dream of ours happen!

3-4-14. On 5-20 I had worked out the logistics/ got the appropriate permissions from our wedding venue and told Vanessa that I would like to book two Burros. One month before our wedding date I received an e-mail from Vanessa letting me know that they had me as a tentative hold and that they needed the contract finalized. Over the next couple days we worked out the specifics as far as timing would go. On October 1st I received an e-mail from Vanessa saying that they had overbooked and would only have one Burro available- to try and make it right they offered us their “photo option”. On October 5th Vanessa sent me a pay pal invoice and it and the contract were returned on the same day. The day of the event came (10/18) and even though the Burros were my fiancé’s “groom gift” (Qhen I initially spoke with Vanessa on the phone I let her know) he never got to see them. From the day after the wedding(10/19) my fiancé and I were travelling on our honeymoon and had very little internet access. (what internet we did have was unsecure). When I got back to internet access I had no less than 6 e-mails with progressively rude comments from Vanessa letting me know that she had expected payment on the day of the event. Shame on me for not getting it to her… though it would have been a lot easier to pay her IF I HAD SEEN HER. Good thing she left without us literally ever laying eyes on the burros. I have never left a bill unpaid in my entire life and considering that I paid her the deposit the day she sent the invoice she should have had a clue about my character. As for the photo option- I am glad that I didn’t pay for it.. We got approximately 50 photos with at least a quarter of the photos blurry/people not looking at the camera/the ground.. great stuff. Luckily a lot of guests took their own photos with their camera phones. With all of that being said all of the guests loved the burros…. Good luck if you book with these people.