Heart to Heart Bride

loved. From my first interaction with my stylist Shelby, I knew this trip was going to be different and it was! Everything she brought me was gorgeous and exactly what I pictured, she truly listened and gave me great advice. I went from having no options to so many gowns that I could picture myself wearing. It was a very fun experience that I really enjoyed. Can't wait to go back to pick up my dress!

rge selection of dresses on site. The champagne for purchase was a nice touch as well! It was a day I’ll never forget! 10/10 recommend.

I felt like I was in a movie, and I definitely felt like the main character!

, they have a cute little celebration bar area, and a photo op area. I worked with Zoe and she was honestly so amazing. Normally I’m not the most comfortable being fully exposed as I’m hopping into wedding dresses but i was so comfortable with her. She has such a good energy, never made me feel like I was annoying, let me retry on dresses and worked with my process of elimination. I highly recommend this dress shop and Zoe of course! My experience here made me even more excited for my big day!  

ence with. They took the time to do a consultation with me to see what I was looking for and explain the process. My stylist (I’m almost positive was Hannah but I’m horrible with names) who was so kind and helped me feel so comfortable and welcome while trying on all the dresses. They pulled 4 dresses that I had already shared I like before/during my consultation and they kept pulling from the back to let me experience different styles and continuously checked in on what I liked and didn’t. A nice little treat when you say “yes to the dress” was a champagne toast for your whole group. I had such an amazing morning there and highly recommended Heart to Heart.

s so clean and the private rooms for each bride makes the experience more personable and memorable. Thank you Heart to Heart Bridal!  

ocess and really strived to help me find a dress I was obsessed with and didn’t want to take off! I will be recommending Heart to Heart for any future brides!

zing and made sure to find pieces that would fit or at least give you a good idea of what it would look like in your size. Hannah was the sweetest person to work with and ended up, based on what I was loving and hating, finding the perfect dress! The selection of dresses is fantastic and I could not say enough great things about this experience♥️ first and only place I went to wedding stress shop and will tell everyone I know in the future to shop here!! 1000/10 would recommend. Their attention to detail made the experience both fun and unforgettable☺️

. She was so personable and match our energy. She understood what i was going for and didn't push me. I tried on THE DRESS 2nd and still got to explore to see if any other silhouettes or styles fit me better. It made me feel i made the best decision. I cannot wait for my fiancé to see me in a dress that looks like it was made for me. We got to go to the celebration lounge take as many pictures as we want and sty in the lounge as long as we wanted. I cannot thank Alyssa and heart to heart bridal enough for a very special day.

xperience from start to finish. She listened to me, made sure I was comfortable in anything I put on and followed my vision as we went along! I left by saying yes to the most perfect dress!!! Thank you Heart to Heart for making it the most perfect day!

tion for my appointment, making sure they understood the style I was looking for and that they stayed within budget. We were taken back to our appointment right on time, and were warmly welcomed by my stylist, Shelby. Shelby made my guests feel so comfortable, and even more so made me feel comfortable and talked more with me to make sure she understood what I was looking for. There were already a few dresses waiting for me in the dressing room so no time was wasted and we were able to get right into it. She took queues from what I did and didn't like, and kept pulling more dresses for me to try that were more and more beautiful. I felt that she really understood my vision and she executed it perfectly and helped me find my dream dress! She did such a wonderful job explaining next steps and options for veils, etc. I had such a great experience at H2H and understand why everyone sings their praises! I will definitely be recommending them to anyone who's looking, and will also be taking my mom and future MIL back to look for their dresses as well. Thank you so much to Shelby and the rest of the H2H team for making this such a magical experience!

I felt immensely at ease. Alyssa was so confident and easy to talk to, which allowed me to feel the same way. All the dresses that Alyssa picked out for me to try on were chosen so well, I feel like she heard everything I was saying even when I couldn't put my feelings into words. When it was time to decide between my two top dress contenders - Alyssa made the dress 'break up' so easy, I don't think I have ever been so decisive in my life. LOL. I found my dream dress at Heart to Heart with all my special girls there with me. What seemed like such an intimidating day turned out to be one of the most memorable moments. I am so grateful for my experience at Heart to Heart bride! A huge thank you to everyone!!

began that by asking me about my fiance and our story and you can tell that she just loves love. She was so knowledgeable and answered all of my questions and concerns and got an idea of what I was looking for. We talked for about 20 minutes and I never felt rushed to get off. I picked out four dresses from their Pinterest catalog to have in the room waiting for me upon arrival and she warned me IMMEDIATELY that one of my picks was out of my budget but offered to pull something similar. I really respected that, because she knew it was already a favorite and could've let me try it on and fall in love with it to try and make a sale for a more expensive gown and didn't. I will say though that when I got there only 3 dresses were in the room but they did still offer to go pull one. The bays that held my guests and had my changing room were so large and open. We never felt cramped and it also was relatively private, which I loved. My stylist put me in ~12 (maybe I lost count) different gowns and was so patient. She asked all the right questions and got closer to my vision each time she pulled dressed. Eventually, toward the end, she asked if I wanted to put my top contender back on again. She then grabbed the PERFECT veil to go with it. Up to that point I wasn't sold, I loved the dress a lot but didn't have that gut feeling everyone describes. When she put the veil on I immediately started grinning, then crying, and knew it was the one. You could tell that everyone there had joy for me. Sarah even came over to look and congratulate me. I originally had two appointments scheduled for the day, one at Heart to Heart and one at Lovely Bride an hour after. I'm from Buffalo and was travelling to Rochester so I figured I should make the trip worthwhile for my guests. While I was trying on dresses and I didn't have THAT moment I fully expected to have to go to Lovely Bride. When that didn't happen, Heart to Heart even covered the cost of the short notice cancellation of my second appointment at Lovely Bride, which was such an amazing touch. We had a celebratory toast in the lounge and they took a bunch of pictures for me of "she said yes to the dress". In the midst of all the emotion of finding my dress, I realized I never took a picture of myself in the dress with my veil. My sister had a video but I asked if it was at all possible to put the dress back on and they said yes with no hesitation! The whole time my stylist talked to me about my wedding plans and how she was so happy for me. That experience was everything to me, a once in a lifetime event, and I am SO grateful I came to Heart to Heart!! 10/10 experience, all the stars ⭐⭐⭐⭐⭐

y dress there was such an amazing experience. Every single person I worked with was so kind, patient, and genuinely cared about what I was feeling and envisioning. They listened, supported, and made the whole process feel effortless. My dress was absolutely stunning, and I felt so beautiful wearing it- I recieved endless compliments! I'm so grateful to the entire team for making such a meaningful part of this journey feel so perfect.

personal, fun, and really cared about how I felt in every dress I tired on. I highly recommend Heart to Heart and I am beyond grateful that I had the chance to work with Zoe!

. I opted for a Semi private dressing room because I only had a few guests. I couldn’t even tell if there were other brides there because I didn’t see anyone besides my guests and Zoe. Zoe was AMAZING and made sure I felt comfortable in every dress I tried on. She even went to get more dresses multiple times just to make sure I got all the details I wanted. I’m so happy for the experience I had at Heart to Heart, if I could give more than 5 stars I would!

t the appointment. She made the entire experience feel personal and perfectly tailored to me. I highly recommend Heart to Heart and I am so grateful to Zoe for her expertise and warmth!

t of support. I was pleased that I didn't have to sort through dresses myself like I ended up doing at another store - with their vast inventory and expertise, I like trusting the stylist to pull the best options and it added to the "white-glove" feeling! The experience, from the up-to-date Pinterest board to browse beforehand, to everyone on the staff, made the day seamless for me. Would highly recommend for anyone in the Rochester area.

g. Shelby is phenomenal! She really took good care of me during my appointment. I really appreciated how she listened as well as calmed my nerves. Very interactive not only with me but my family as well. Shelby we appreciate how you put all your focus on the bride and made this a fun but more so less stressful experience for everyone who came to support me.

irst salon and I now have a bigger perspective to draw from. I’ve been to other salons now that are much more willing to work with your personal vision and will work with making small tweaks to the dresses to make them absolutely perfect. At bride to bride they absolutely shut that down. They also would not let me look at dresses myself which I think was so useful other places I’ve been. They may have had my dress somewhere in store but there was no chance in finding it with the way they operate. I really hope they take this criticism and are more flexible with other brides so they don’t feel pressured into buying a dress they aren’t in love with.

nd even knew when they looked at the dress that it would be the one! They were very patient, kind, but also were able to have a pace that wasn't overwhelming. I felt very comfortable there and cannot wait to refer to all my friends and family!

er any questions or concerns I had and to help me know what to expect. For my appointment I worked with Taylor and right from the start she made me feel welcomed and comfortable. She walked me through what to expect at the appointment and really listened to what I liked/didn’t like with each dress. She helped guide some of the feedback with specific questions about various parts of each dress to help me find the perfect dress for me. Although the dress was not initially what I had pictured I would wear, it’s perfect in every way and I can’t see myself in anything else. I really appreciate all her help and support!

anted. The owner, Sarah, was wonderful about responding to my questions and helping to ease my anxiety. My zoom call was great and the stylist was helpful and made me feel prepared for the appointment. My stylist at the appointment, Courtney, was amazing. She has been working at Heart to Heart for 7 years and she was able to help me understand what I did and didn’t like about a dress. She was able to pick up on small things that I liked and found a perfect dress for me. She made the entire experience really fun and easy.

veness, but made the gentle suggestions and comments I needed to help me make a decision. Would highly recommend to any bride, we will be back for MOB dresses!

was such a joy to work with and I truly enjoyed getting to know her. She helped me pick the dress of my dreams!! My family and I loved her so much my mother and soon to be mother in law want to work with her to find their mother of the bride/groom dresses. Thank you so much Zoe!

helby help me during my fitting and she was so caring and respectful of my thoughts and opinions. This was the only place I went dress shopping and I am so grateful that I got to experience this with their team!

s ready for me and then to the dress I said YES to! She listened to what I liked, my concerns, and how I felt in the dress and brought out dresses that I loved. Zoe made sure that I was comfortable in every dress and kept the good vibes going the entire time!

reccomend and couldn’t be happier with my purchase.

ce was so seamless and organized - from having a zoom call ahead to talk out what I was looking for and have dresses waiting for me that matched my vision. I felt I had ample time to try what I needed to without being too little or too many gowns. The champagne and charcuterie after made it feel like such an experience to celebrate with my friends. The experience was so positive and welcoming, I couldn’t have asked for a better day!

eetheart. They get in contact with you about a week prior to your actually appointment to get measurements and your aesthetic, and when you arrive, they already have 4 dresses handpicked for you to try on then and there! Once you found "the one" they took your photo in front of their sign to post on socials and allowed you and your party to rest in their celebration lounge with complimentary champagne! Atmosphere was amazing-the decor was beautiful, as a plus

d to, supported, and beautiful! Couldn't have asked for a better experience!

to have up to 6 people at my appointment. Made saying yes very special to have all the women closest to me there. Would highly recommend to any future brides

. I tried on many dresses and my stylist was very patient with me. I loved taking her suggestions and ultimately picked a dress I did not expect to love! Highly reccomend finding your dress here!

rida, the consultation was wonderful and really made me feel like i chose the right place. They have TONS of options and sizing. The Pinterest board of all the dresses and sizes they carry is so helpful to also help with any stress about maybe having a certain dress. Taylor my stylist was so helpful and kind. I never felt rushed or pressured. I loved the graze box and the champagne with my loved ones. I just cannot say enough about this place.

rience.

Pinterest page for inspiration. I was lucky enough to work with Elizabeth as my dress stylist and she did not disappoint. From the start, she had pulled the 3 dresses I had requested ahead of time. From there, she was able to assess the direction of my vision to pull other options. She also pulled completely different options (in terms of silhouette) to help me rule out styles more confidently. She was unbiased the entire time while still making me feel like the most beautiful girl in every dress I tried on. When I had decided on a gown, we walked through sizing and her recommendations for why she would choose one size over the other. The whole process was seamless and I would highly recommend this shop to any 2025 bride!

er imagined at every step of the way! I HIGHLY recommend Heart to Heart to any and every bride! From my virtual consultation with Ashley, to my bridal appointment with Rachel, a follow up with Ashely, and email communications with Sarah, this team has been so kind, caring, knowledgeable, and responsive. It really felt like the entire experience was tailored to my needs. They had a beautiful and varied selection of gowns (and in sample sizes that fit!) and Rachel brought in a great mix of dresses and accessories I had asked for, along with things she thought I might like. I always felt comfortable, listened to, and encouraged. I never felt pressured and the team really let me take my time to find my dream dress, including helping me envision what my dress will look like with alterations and customizations. For my initial appointment, I booked the private suite which was SO beautiful and so fun since I had a bigger group of people with me. Having the extra space and time was so worth it for me, but the entire store is so beautiful that I don't think you can go wrong with any of their appointment options. I did a follow up appointment in one of their fitting rooms and it was still so spacious and private. Now that I've ordered my dress, I STILL feel so supported by the Heart to Heart team as they've been so responsive with any questions and have followed up with recommendations for tailors/seamstresses that are best suited for my needs. Again, this place and the people who work here are AMAZING. You should absolutely look for your dress here. Thank you so much Rachel, Ashley, Sarah and the entire Heart to Heart team!!

lected dresses based on my wishlist. The consultants were amazing and receptive to my comments and feedback for things I liked and didn't like about the dresses. I picked a dress and they continued to make me feel special afterwards with a champagne toast. It felt like such a personalized and luxurious experience. 10/10 would recommend Heart to Heart!

ited to show my fiancée this gown in a year! 2 hours was plenty to find a dress!

bout each dress. She listened to me when I said I didn’t like something and made sure I was honest to myself. I walked away with my wedding dress ordered and I can’t be more excited! The only “bad thing” I have to point out is, you’re given directions to wait in your car when you arrive. When they are ready for you, you’ll get a call or text. I never got that call or text. We waited in our vehicles for 10 minutes before I called them. I was told they’ve been ready for me. I lost approx 15 minutes of my 2 hour appt. Which doesn’t seem like a lot, but that time FLYS by. ((Maybe it was a really busy day)) I’m still giving a 5 star because Taylor really changed my experience. She quickly apologized for the appt arrival mishap and she had dresses ready for me! Her professionalism, ability to hear something and produce options right away, and just over all REALLY great to work with really helped me feel more at ease. Thank you so much!!

art to Heart truly aim to get you the dress of your dreams. Nonetheless, the location itself is absolutely stunning. They have done a great job at Heart to Heart Bride. If you are getting married, PLEASE COME HERE FOR YOUR DRESS! -

t and she brought in beautiful dresses...I almost couldn't narrow it down because each had things I liked. Taylor was attentive, encouraging, and I never felt rushed. She selected dresses based on my feedback of what I liked and didn't like about everything I tried on. Ultimately, I did say yes to my dress and couldn't be happier!