Heavenly Engagements

Heavenly Engagements (Donnisha) proved to be a huge disappointment evident by the unprofessionalism and extremely poor quality of materials and designs. My daughter met Donnisha at a bridal show, where the designs showcased caught my daughter’s attention. My daughter shared her vision for the florals both verbally and visually. On the day before my daughter’s wedding, Donnisha sent a text asking her to meet her to pick-up the flowers....meet her in Huntsville...wedding in Birmingham. The amount paid in full included delivery. When my daughter inquired about how to keep the flowers fresh, she was informed that all the flowers were silk except for the bridal bouquet (which was not the agreement). She further proclaimed that the designs were still “beautiful and cohesive.” Donnisha also used black ribbon instead the requested ivory, further stating that she did not have ivory ribbon available. Yet another decision forced upon my daughter. When asked for pictures of the final product, the bridal bouquet appeared to be wilted, but she explained that it was ombre as if we did not recognize wilted flowers. Simply because we wanted no drama and no stress, the flowers were picked up in Huntsville. Donnisha provided a $85 refund, which did not compensate for having to purchase new floral designs. Based on the florals, the amount rendered did not match the substandard product received. To our utter dismay the bridal bouquet was received inside a Ziploc bag! All the other flowers were randomly inside of a long brown box. Upon closer examination of all the flowers many flaws were noted. The wrist corsages were assembled with hot glue and the silk flowers were falling apart. The worst design flaw was in the boutonnieres...they were actually made out of foam! I sincerely hope that Donnisha works to improve the quality of her designs, customer service and professionalism. No bride should ever experience the level of disappointment and stress that my daughter endured on the day before her wedding. On the eve before my daughter’s wedding, we were forced to find another option for the florals (bouquets, boutonnieres, corsages). Thank God for great friends and family who worked collaboratively to create new floral designs. Despite the obstacle, the wedding was absolutely beautiful and filled with love.