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Heitzman Traditional Bakery and Deli Reviews
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Reviewed On 10/25/2020 by Lindsey C
Delicious, affordable wedding cake that turned out beautiful! Linda was a joy to work with - highly recommend!
Reviewed On 10/18/2020 by Logan R
Our cake was so beautiful and tasted amazing!!! They are super easy to work with and delivered the cake on time, makes the wedding hassle disappear!
Reviewed On 1/01/2020 by Brenna M
Heitzman's cake was amazing. They made the cake portion of the planning so easy and our cake came out amazing. Our guests loved the cupcakes we decided on and loved the taste. There was a bit of a miscommunication about dates and locations when...
we lost of venue 5 months before the wedding but we got it changed at they arrived as needed. We also love that they will remake the top tier of our wedding cake on our one years anniversary so we didn't have to juggle it for a year and hope it unfreezes well.
Reviewed On 10/16/2019 by Michelle L
The staff, the food, the cake it was all amazing. We had more than enough for all of our guests.
Reviewed On 6/22/2019 by Ashley M
Marguerite and her team were absolutely AMAZING!!!!!!!!!! They catered our rehearsal dinner and wedding while also providing our wedding cake. Everything was delicious with top notch service!
Reviewed On 10/13/2018 by Geneva P
When we went in for the tasting, there was no question that Heitzman was the way to go!! We did not go for a traditional cake but for a dessert bar and each item was so tasty! Mini pies, different cookies, carrot cake cupcakes, brownies, and mi...
ni cheesecakes, each one was perfection. The first thing my new husband said when we woke up the next morning was "Please tell me someone took the extra desserts, I want them"! He was spot on, the desserts were to die for. We are going to make it a point to stop by every time we are in town as a little celebration as because it is just so tasty! They were easy to work with and delivered everything in a timely manner!!
Reviewed On 7/27/2018 by Nikki S
Margarite was always pleasant to work with and the food and cake were delicious. That being said, communication was a little difficult and staff seemed to be stretched a little thin. There were a few things that seemed to be lost in translation...
- serving of champagne and cake, who was providing glasses, and folding of napkins but overall nothing that had an overall impact on our evening. The fact that we could get cake, food, china, and bartenders in one stop was a big help.
Reviewed On 6/13/2018 by Amanda C
I had my rehearsal dinner and my wedding cakes done by Heitzman. The food was amazing and my guests raved about the food. We had two cakes at our wedding, we got a groom cake for free! My wedding cakes was so delicious and it was very beautiful...
. My groom wanted a cookie cake with lots of icing and he was very pleased with both cakes. Would highly recommend!
Reviewed On 6/09/2018 by Allison N
Our wedding cake was amazingly beautiful! Not only was it a masterpiece but it was also very delicious! We also had cupcakes along with or cake and both were the perfect amount of sweetness! I would recommend Heitzman’s bakery for anyone lookin...
g for an amazingly talented and relatable bakery!
Reviewed On 12/17/2017 by Haylee B
The wedding cake and the grooms cake looked fantastic and tasted wonderful. Everyone was super complimentary. However, they were very difficult to work with. I had to constantly remind them about my order and delivery (which they were still lat...
e) and was treated as if I was bothering their staff by ordering my wedding cake there. It was a great quality and price, but if I could do it again I might go elsewhere and be treated a little more nicely with less stress about if they were actually going to show up with my cake.
Reviewed On 11/03/2017 by Leslie S
We hired Heitzman for both the catering of the food as well as the cake (cupcake tower). The food was amazing; people are STILL talking about the cheese torte! The day of the event, Marguerite and her staff were amazing! Had it not been for ...
Marguerite, my husband and I probably wouldn’t have had anything to eat! The only reason they’re getting 4 stars is because there were some communication gaps prior to the wedding. It was unprofessional, in my opinion, and caused concern as the big day approached. However, everything went off without a hitch, like I said, and the staff and food was great!!!
Reviewed On 10/25/2017 by Sammie S
So helpful in choosing a cake!
Reviewed On 7/27/2017 by Allison R
We had Heitzman's design our 3 tier wedding and groom's cake. They both were beautiful and tasted delicious. My husband is gluten intolerant and had to have a gluten-free groom's cake. It tasted just like real cake and the guests did not know...
the difference! The staff was kind and helpful and he price was reasonable. Would definitely recommend Heitzman's for your wedding.
Reviewed On 7/16/2017 by Callianna D
My wedding was June of 2017 and at first Heitzman's was the perfect caterer for both my cake and my food I was really looking forward to it because the food we tasted was fantastic and the service was amazing. Then came the day of, we called to...
see what time everything was going to be delivered and I have never received such disrespect and attitude from Dan. He never answered my husbands question about what time everything was going to be delivered so I gave them a call and a worker answered and then told me Dan already spoke to someone about this matter so he would not speak to me and I was given Marguerite number. As she ended up being helpful, everything still didn't go as it was supposed to. When they got there to set up my bartender asked the set up crew where the cake was, they proceeded to say that it was going to be delivered later after giving her a look of confusion. My cake was delivered at 345 (15 minutes after my reception had started) there was no groomsmen cake. My dad gave them a call and they had no idea where the cake was, after not receiving a call back my brother and I called asking about the groomsmen cake. They said it was delivered to a different venue. At 630pm the groomsmen cake was delivered and was a very detailed cake and look good but you could bluntly tell that it had been touched and messed with. The delivery lady told me and my mom that she just picked it up and brought it here. Being that the cake had been messed with I denied the cake, my husband walked up and she proceed to tell him that they had just remade it (which was impossible being how detailed the cake was). After that I go and cut my wedding cake during my reception and it's the wrong flavor and wrong decorations. After all said and done my dad called the bakery and never got a call back from Marguerite. He ended up emailing her a week later and finally got a response and she never once apologized for the mistake and kept defending the situation. The food was decent but the biggest part of a caterer is the wedding cake and I've never had such a bad experience before. Not only was my cake delivered late, we didn't even receive the correct cake.
Reviewed On 11/16/2016 by Ashley S
Highly recommend Heitzmans. They were professional, courteous, and extremely reasonable in their pricing. The food was delicious and our cake was amazing. They also brought beautiful flowers to decorate with which I didn't anticipate. I had a d...
estination wedding, but they were able to fulfill all my needs over the phone and made planning the catering a breeze.
Reviewed On 9/11/2016 by Courtney K
Our cake was exactly what we wanted, and so delicious! We chose the perfect bakery! Even our grooms cake was a hit!
Reviewed On 7/03/2016 by Christina P
Our flavors were wonderful and very delicious. However I gave them a picture of what I wanted the cake to look like and what was delivered to the reception was not the cake I wanted. The colors were wrong and instead of a tall narrow cake, it w...
as short and fat. Was very disappointed especially since I had talked with them prior to the reception about my concerns.
Reviewed On 1/22/2016 by Ben W
Our cake was amazing and Heitzman Bakery is to thank! We opted for petit fours since we wanted a variety of flavors and they were all delicious. They were open to all of our requests and worked with us to get exactly what we wanted. Highly reco...
Reviewed On 12/22/2015 by Jamie D
We received two cakes from this company: the wedding cake and grooms cake. The wedding cake turned out pretty, but it wasn't exactly what I asked for. I was told I could have a lace design, and it ended up being just white swirls. The grooms ca...
ke was supposed to be a cardinal bird, but ended up just being an L. Again, they were beautiful, but not really what I was promised. Besides this, the lady was nice to work with and very easy to get a hold of.
Reviewed On 11/11/2015 by Anna R
We had Heitzman's cater our wedding and make our cakes! They did a wonderful job with the food and I had a lot of guests come up to me after the wedding and mention how yummy everything was! Meeting with Marguerite at the bakery is much more e...
asy than communicating through email, so don't be discouraged or worried if she doesn't get back to you quickly and try to make final decisions in person!
Reviewed On 6/01/2015 by J.B. R
We used Heitzman's Bakery for our wedding and groom's cakes and they did a wonderful job! We showed them pictures of cakes they we would like replicated, and they turned out perfectly; even after being told by several other bakeries in the are...
a that our design would be too intricate to do. Plus, their prices were more reasonable than the other places we looked at and our cake was delicious! The only negative I can comment about is that they are not quick to respond to emails, so I would recommend calling for any updates or changes to your order. I would definitely recommend them and plan to use this bakery again in the future for other events.
Reviewed On 4/06/2015 by Erich B
I used Heitzman to cater my wedding on 3/28/15 and one thing everyone said about the wedding is the food was fantastic! That is not the only reason I am giving them 5 stars though. Marguerite was a pleasure to work with from the start. Meeting ...
her at a wedding show got me very interested in her cakes so we definitely wanted her to create our wedding cake. Let me just tell you, it was very hard to decide on any cake flavor because they were all so very good.
After meeting with her and seeing the menu, and then tasting the food, we decided pretty fast we wanted Heitzman to cater as well. Their food tasted very good for the price. It was hard finding a caterer for under $20 a person (and we had about 160 people RSVP yes)!
Everything went perfectly. The staff was at the venue and made sure everyone was served. They were friendly and polite and stayed until the very end and helped clean up. It was the best service I could have asked for. They went above and beyond my expectations. I met them at a wedding show, but now I plan on stopping in more often just for some of the food and treats that they offer. Highly recommend them to anyone who asks!
Reviewed On 11/20/2014 by Lisa S
Heitzman's bakery did the grooms cake and the cake for my daughters reception. Both cakes were outstanding on both taste and presentation. The bride has celiac disease and the gluten free cake was delicious as well. Highly recommend!
Reviewed On 7/09/2014 by Heather
I LOVE Heitzman's strawberry cake! The cake I wanted for my wedding was going to cost way to much from them, but my best friend got her cake from them and I swear I ate almost the whole thing!
Reviewed On 5/11/2014 by Latonia W
My wedding cake was exactly was I envisioned and it was delicious. I could not have asked for better. Plus the cost was reasonable.
Reviewed On 4/20/2014 by Lindsay S
Marguerite and the crew from Heitzman Traditional Bakery did such an AMAZING job for our wedding! Not only did they provide the catering, but they provided our cake, plates, cups, flatware, linens, alcohol service, and even a centerpiece for ou...
r buffet table. Heitzman is truly a full-service catering business and we truly appreciated the effort that was put into our wedding by Marguerite and her associates.
Reviewed On 3/18/2014 by Nicole N
They designed a unique cake for us and it was perfect!
Reviewed On 12/23/2013 by Kristin
Initially, we had chosen another caterer I'd rather not name but they left us with so many unaswered questions and we'd have to do some of the work involved, which any couple doesn't need. We were trying to save on cost but the stress that woul...
d have been would not have been worth it.
We chose Heitzmans because they were already doing our cake and we had a copy of their catering offerings which were a good deal. Our tasting appointment was more than we could have asked for. They gave us samples of everything we wanted to try and other ideas that might work with our selections. ALL of their food was so good. The owner, Marguerite, is so awesome. She worked with us on price, guided us on quantity and selection without being pushy, rude or impatient.
Day of, the setup was beautiful, as she promised, plently of food, plates, napkins and cutlery and they cleaned up and broke everything down without us even noticing! She even boxed the groom and I up take home plates. It was so nice to feel like I didn't have to worry about a thing and our guests enjoyed the meal. You really can't go wrong going with Heitzmans.
Reviewed On 11/01/2013 by asheley w
Such wonderful choices in cakes, and they all tasted delicious! Definitely use them in the future for other catering or big event needs
Reviewed On 5/07/2013 by Laura M
Heitzman was amazing. The price was very reasonable (moreso than others in Louisville), they were easy to work with, and the cake was delicious and beautiful. I would highly recommend.
Reviewed On 9/15/2012 by Elizabeth S
We had Heitzman do our wedding cake, which everyone loved. They designed our cake just for us and I designed the grooms cake and they created and it looked amazing!
But we also did our rehearsal dinner at the store. I got so many complimen...
ts on the food, we did a pasta bar, which is just fun. Everything was amazing, you bring in your own booze and they take care of everything else. Even if you don't do your rehearsal dinner there, atleast have them cater that or your wedding. They did a wonderful job. Very affordable.
Reviewed On 8/04/2012 by Rosemarie M
Great food, not many will think of them for catering. Great cakes as well as food.
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