I was incredibly disappointed with the services provided by Hello Beautiful for my wedding day. I would strongly encourage you to run from this vendor and look elsewhere. The owner...'s communication was terrible from the start. It took me exactly one month to finally get a hold of the owner and schedule the hair and makeup trials. I emailed her twice two weeks apart and called her at least 2 times. When I finally got her on the phone, she told me to email her my availability, which I did. The owner did not respond to that email for another 18 days. Meanwhile, my wedding was only a little over a month away and I still did not have my trial completed, despite my best efforts to schedule it with the owner. My mom went with me to the trial because she also wanted her own trial completed. After the trial, my mom had major concerns about her hair and makeup. By the time we got home 45 minutes later, my mom’s makeup had moved significantly. My mom asked that I email Kristen to inform her about her concerns, which I did. This was yet again another instance where Kristen did not reply to my email or reassure me that she would relay my mom’s concerns to the artist. On my wedding day, the hair and makeup artists themselves were friendly, but there were major issues with the coordination and execution. The owner told me the hair and makeup would start at 10:30 AM for my party, and when I arrived, the artists were already there and informed me that the owner told them we were supposed to start at 9/9:30 AM. This discrepancy led to me running over an hour late for my first look, and I lost valuable time that was supposed to be dedicated to photos with my family and wedding party. In the emails from the owner, she stated that I would be ready by 2 PM, which did not happen. I hired my wedding photographers for 8 hours of photography coverage but instead only got 7 hours due to how long hair and makeup took. The quality of the work was also quite poor - the makeup moved throughout the day not only on myself but also on my wife and our wedding parties. Furthermore, my hair did not look like it had during the trial. Unfortunately, because we were already running an hour late, I did not ask the hair stylist to fix my hair, as this did not seem like the best use of my limited time. The artists said they would let the owner know about this major miscommunication, but I never heard from her about her mistake, even though I have the email to prove her error. In addition, I had emailed the owner prior to my wedding day about a hair/makeup schedule and coordinating specific time slots for my wedding party. She never responded to this email. I would like to note that I have a friend who used Hello Beautiful for her wedding and she also mentioned that the owner's communication was poor at times. Overall, I would not recommend Hello Beautiful to any future brides looking for an stress-free, high-quality beauty experience on their wedding day. If I could go back in time and choose a different hair/makeup vendor, I absolutely would.