About this vendor
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Details
Photo Shoot Types
- Engagement
Photo & Video
- Photo
- Wedding Albums
Wedding Activities
- Getting Engaged
- Wedding
Reviews
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1
out of 5.03 reviews
HORRIBLE!! I've never seen a more blatant attempt to cover up empty promises and customer reviews! Dream Moore recently took down ALL visitor posts on Facebook, and their custome...
r reviews because clients were starting to voice their issues with working with Renee. They also disabled the "reviews" link on their company website. I saw one review that said Renee never even showed up for a scheduled shoot! You can't hide from the truth, we will find a platform that will allow us to warn others away.
If you are considering Dream Moore, for your special day, please look at other options. Renee is unquestionably talented, but like the others have said below, it has been MONTHS since we heard from her and we are still waiting on our wedding pictures. My wife and I feel as if we were conned; play for a fool. This is a moment in our lives we'll never get back, and its crushing to know Dream Moore stole that from us.
I had a similar experience as the other reviewer. We did actually like working with Renee in person, she was kind and polite and made us feel comfortable for both our engagement a...
nd wedding photos. Negatives: She was late on all our photos. She promised us a guest book type album after the late engagement photos which she did deliver on, just later than she said. After that, again our wedding photos were late and she again promised us a wedding album. After months of waiting I tried to reach out, recieved one email back then radio silence. I probably wouldn't have been so mad if she had just apologized for her lateness and been done with it. It's the fact that she promised us something, then totally ignored my attempts to reach out and pretended it never happened. Totally did not feel appreciated and felt mistreated as a paying customer. I also wrote a review on her FB page which I think she has now since deleted, or turned off reviews, or just blocked me. Either way, not a way to run a business. I'm so disappointed as my husband and I did enjoy working with her and there were other positives, but for me this just overshadowed an another wise great relationship I was hoping to keep for future photo needs. Now, I would warn others to stay away!
STAY AWAY! We were completely let down by Dream Moore and couldn't be any more unsatisfied. The photographer never answered our emails, never returned our calls, and simply stopp...
ed communicating with us completely leaving us waiting MONTHS for our pictures! As a way to apologize, they promised a second photo book would be sent to us...but again, they told us we'd have it months ago and it still has not arrived! This has been such a painful experience, no one should be dealing with this kind of drama especially when it's supposed to be such a special, wonderful time in your life. Dream Moore should be ashamed!!
Contact
Cincinnati, OH
Hello Love Photography