Henderson Castle Inn Wedding Ceremony - Reception Venue

ld be a nightmare. In emails leading up to our wedding tour, there were several small miscommunications that were easy to look over. However, once we arrived to Henderson Castle on October 23rd for our scheduled wedding tour even the charm of the manager couldn't cover up the inadequacy of the owner. When we entered the castle, we noticed two gentlemen visibly upset about something. Neither greeted us and there was no one at the front counter (we later learned that one of the two gentlemen was the owner). Nevertheless, within about 5-10 minutes after our scheduled time the manager did come to greet us. There was initially some confusion thinking we had booked just a tour for a Bridal Party, but despite that initial confusion the manager did take us on the full wedding tour. However, one of the first things we were told was that they were in a situation because the owner believes he knows best about everything and does not listen to the experts in their areas. Yikes! No wonder it looked like the owner was having a hard time when we came in. But, we decided to overlook that as they were preparing for a Murder Mystery night and we have no idea what the severity of that "situation" was. Admittedly, the rest of the tour was nice. The manager is the one who guided the tour and he has an amazing personality. He really sold the place and I left really wanting to celebrate my wedding there. The rooftop has a gorgeous view, the bar area has a beautifully painted ceiling with lights embedded to mimic stars, the dining area looked wonderful. They were pricey for our wedding budget, but we wanted to work out a custom wedding package. After the tour, I was told the manager's assistant would get back to me shortly. Admittedly, I was still very excited about the venue and decided to email on October 27th, though I hadn't heard from them yet. In the email, I included our budget, stated the services we knew we would want, requested pricing on other services we weren't sure of, and included the information that my future in-laws would also pay for us to have the rehearsal dinner there. As of today (December 2nd) I have not heard back. I suppose we were lucky. It was only a couple days after sending that email that I found numerous negative reviews saying that the owner attempted to charge extra for services that were included in contracts, wrote fake reviews stating people had wonderful weddings at the Henderson Castle when the wedding was actually disastrous, and that the owner was entering people into a raffle to get a tv if they wrote a good review for Henderson Castle. There were several reviews that stated families had to get lawyers involved due to corrupt acts of the owner! And the amount of people that said the food was inadequate was alarming. When I told my future mother-in-law about this her friend even said she went to a wedding there recently and the food at the wedding was bad! Henderson Castle requires that you buy your food through them and there is a $3,500 food and beverage minimum for both the wedding dinner & rehearsal dinner... I wish the Henderson Castle had a different owner. But I can't risk my wedding being ruined by one man who doesn't listen to others and has ruined numerous weddings already.

r tasting when we met Shannon. She is very personable and easy to work with. Francois, the owner also took time to speak with me and ease my nerves. On wedding day everything we needed was set up so I had no worries. In the package we got we had the venue, dinner, cake, violinist, a room for the night, breakfast the next day, and the DJ included. The only thing I had to book was the photographer. Ceremony went of perfectly along with the cocktail hour. Once we get to dinner is where I might give them 4.5 stars. The food was delicious. We had at least 3 guests I know of not get served their food and had to ask the servers for their plates. When it came to cake cutting time they served about half the guests and then disappeared. They also didnt ask me which flavor cake I wanted and served me my husband's choice instead of mine. I was stuffed by then so it wasnt a big deal but would've been nice to get served the flavor I choose in the cake. I also would've liked my steak a little more well done than it was but it was still very good. The bartenders were great especially Matt. He is an amazing people person and keeps everyone entertained. A lot of people left after dinner since it is a little bit of a climb to the ballroom but that was fine more room for us to dance. After everyone left we had a surprise in our room(which I wont say to ruin it for other couples) and we could've gone in the hottub on the roof but we were beat by then. Bed was comfy. The following day we went down for breakfast and the lady serving us was amazing. Some of the best eggs I have ever had. Overall I had an amazing experience and the castle is so gorgeous we were able to get some beautiful pictures. If there was a 4.5 button that would be my rating just because of the service issues. Getting that fixed would make it a solid 5 stars. I cant wait to try some of the other things like murder mystery dinner and haunted history tour in the future.

ery reasonable and included most of the vendors we would need, which made everything so easy! We got married on June 15, 2019 and could not have been happier with the end result. While the changes/hiccups in staffing during our planning process made us a little nervous, it turns out we didn't need to be at all. The service from Henderson Castle was top-notch and the vendors were all amazing. Our wedding was beautiful and went off without a hitch, thanks to Shannon, who saved my sanity and made sure every detail was perfect. Our guests were absolutely charmed by the venue, the staff is lovely and the food is (actually) delicious! Would definitely recommend this venue for those looking for a unique, intimate and elegant wedding.

my best friend wedding and my fiancee was also in the bridal party . We actually spend the night at the Castle ! So cool....and the ghosts were very friendly ...lol The wedding was over 200 peoples and went very well. Shannon the wedding coordinator did such a good job and work very hard to deliver a great experience for all the guests.