Heritage Garment Preservation

Heritage has beautifully cleaned and preserved my daughter's silk wedding gown and fixed her hand-made veil. We looked around for a long time before choosing them and we are very happy with the results.

I did a lot of research before deciding to trust my very age stained 70 year old dress to anyone for cleaning and restoration. My wedding dress was hand made by my great grandmother for my mother's 1950 wedding. I wore the dress in 1992 and now my daughter plans to wear it for her June, 2023 wedding. Heritage Garment Preservation did an outstanding job restoring my dress to its former beauty. Both Suzanne and Amanda were respectful about the dress and its history, and very responsive to my concerns such that I felt totally confident leaving this heirloom in their capable hands. I recommend Heritage Garment Preservation without reservation!

When the big day was over I wanted to be sure that my daughter’s dress was preserved and restored to the beautiful condition that it was the day she walked down the aisle! Heritage was the perfect place to have it done. Every step they took was professional and her dress was returned in absolutely amazing condition! They made minor repairs that were needed and every stain was removed, even the bottom of the dress/train that was in contact with floors and outdoor patios through the night! I can’t say enough about them, they do a wonderful job!

Heritage restored my mom's bridal gown from 1986 for me for my wedding and did the most beautiful job! It had some staining and color discoloration but when it was shipped back to me, the gown looks exactly as it did in 1986. I can't recommend this company enough. They were also kind and kept us updated on their progress. I can't wait to wear the gown on my wedding day!

This company is excellent. They cleaned my (mildly) soiled dress perfectly and cared for it just they way I would. Their customer service and communication is also first rate. Definitely recommend this for gown cleaning.

Wonderful work cleaning my daughter's dress. After 3 years the dress came back looking like new. We used the Museum process. The customer service was amazing even during this Covid times. Thank you so much.

My daughter's dress was heavy lace from head to train and I was lost on who I could trust to clean and preserve it. Then I found Heritage Garment Preservation!! What a Godsend!! Suzanne was so wonderful to deal with and very knowledgeable of preservation practices. I highly recommend HGP for your gown cleaning and presevstion!!

Amazing customer service and attention to detail. Would highly recommend!

Very professional and helpful - They cleaned my daughter’s wedding gown and created a bustle.

My dress was covered in stains- we had a wonderful time at our wedding! I waited 11 years before sending it off to Heritage. It took a global pandemic for me to find the time. You would never know it was in bad shape before I sent it. It looks beautiful and I'm so thrilled to have it back and in such good shape. You can't even see the stains! I'm finally going to take pictures of my girls in it. Thank you Heritage for making that a possibility!

I sent my 60 year old dress that was literally brown after being worn 37 years ago and stored improperly in a suitcase. It came back in perfect condition along with my veil. HGP treated my dress as an heirloom and communicated with me every step of the way, even during COVID-19. I had a first communion veil and baptismal gowns done as well. They look brand new! We were astonished.

My daughter’s gown looks beautiful. There were several stains which are gone. Extremely responsive service. Suzanne was great. Highly recommend!

I waited over 5 years after my wedding before finally getting my dress cleaned and preserved. I was really nervous about letting it out of my sight, but I am so glad I did! I emailed Heritage Garment Preservation in hopes that they could give me some guidance on what package to choose and they responded quickly and thoroughly. The shipping process was so much easier than I expected and the tracking information provided gave me peace of mind. Overall, this company was really easy to work with and did an excellent job on my gown. I highly recommend them!

I highly recommend Heritage Garment Preservation! I planned to send my vintage wedding dress to a dry cleaner in New York with whom my seamstress had a long-standing relationship. Unfortunately, they closed in late March because of COVID-19. I contacted Heritage Garment Preservation in a panic and spoke to Suzanne who kindly explained HGP’s cleaning process (they inspect your gown upon arrival, write up a unique treatment plan for your dress, use products that are environmentally friendly and communicate with you throughout the entire process of your gown care). She was so friendly and patient. Soon after, my dress was off to Texas. This was a giant leap of faith because I live on the East Coast. Sending my wedding dress to Texas seemed crazy at the time but it was the very best decision! Once it arrived, Amanda, one of their cleaning specialist, expressed several serious concerns about my dress but assured me that they would do everything they could to restore it to its original beauty. In a little less than two weeks, my dress was returned to me and it is so beautiful! I cried tears of joy as I was unpacking it. I’m so thankful to the HGP team for the outstanding work they did restoring my dress.

Loved the service at Heritage! I had two separate receptions and needed my gown cleaned in between events and then preserved after. Everyone was so nice and so lovely. I was really pleased by how much I was updated and how seamless the process was. Thank you, Heritage!

I thought my mother’s wedding dress was ruined, but Heritage Garment was quick, responsive, answered all of my questions and walked me through the nerve wrecking process of restoring an older dress. Their work on the dress was greater than anything I could have imagined, it looks brand new! They communicated throughout the entire restoration process and were speedy in getting my beloved dress back to me. I couldn’t be happier with the result and would recommend them to absolutely anyone.

Heritage Garment Preservation did a wonderful job cleaning and preserving my wedding dress! I waited almost a year to have my dress cleaned so the stains had set in. Heritage was able to remove all the stains. I used the Museum Method (hanging) preservation method because I wanted to still be able to look at and admire my dress. So many other cleaners will put your dress in a box that you can't open without breaking the warranty on the cleaning. Heritage doesn't do that and even gives you a pair of gloves you can wear to protect your dress if you ever decide to look or touch it again! Definitely great service, would highly recommend.

I sent Heritage my great grandmother's christening gown from the late 1800s. It was in terrible shape after being used by many generations and stored improperly, literally disintegrating with every touch. They assessed it and said that it could not be restored BUT they were able to match the fabric, use the original collar and cuffs and make an exact replica. It is beautiful and looks authentic. And most important to me, we have what feels and look like a family heirloom (with a little bit of the original gown) that will last, I hope for another 120+ years.

I did a lot of research before sending my daughter's "once in a lifetime dream wedding dress" out for cleaning and preservation. I was concerned with the reviews of some of the popular vendors. I selected Heritage Garment Preservation, and am so happy with that decision! Personal service with real live, caring and knowledgeable people from start to finish. Easy shipping, great communication, and most importantly, the dress is perfect! Only the passage of 75 years will determine how well it stands the test of time, but I'm confident her beautiful dress will be ready for my great granddaughter's wedding.

Quality of garment preservation is professional, took care of every detail. Personal service was exemplary. Highly recommended.

Heritage Garment Preservation did a beautiful job on my 40 year old wedding gown! I can't believe the life they brought back to it. The dress is perfectly white again. I was a bit nervous at first to send it off in the mail, possibly to never see it again. I called Heritage and spoke with a representative that was so patient with all my questions and took the time to explain the whole restoration process. She reassured me they take every precaution to preserve the integrity of the fabrics, lace and beading. I had called serveral other wedding gown cleaning services and bridal shops and they all didn't seem to know much about preservation and were not helpful. Heritage put me at ease. They were in contact with me throughout the whole restoration process and even sent me pictures. I never in a milion years thought it would be white again. Heritage takes the time to do it right. They take the time to remove all the buttons so they don't stain the dress during the cleaning and then expertly sew them back on along with repairing loose pearls and seaquines and lace. The head piece and veil were unbelievably white again too. They gently package the dress for shipping and it arrived with very little wrinkles. (and it was a cathedral length gown) Anyone that needs cleaning, preservation or restoratin services of any special garment should not hestitate to trust Heritage to do the job right. You can tell they take great pride in their work. I will be sending my Heritage garment friends a picture of my daughter in my wedding gown. And when that day is over, we will pack it up and send it to Heritage to clean and preserve for the next generation. Thank you Heritage!

Everyone at Heritage Garment Preservation was super helpful and they preserved my dress beautifully!! I absolutely recommend them!

These ladies did an awesome job on restoring my mom’s 70 year old wedding gown and headpiece that had been improperly stored in the garage. I also threw in my granny’s 100 year old gown and they saved it! They are truly artists, and we’re able to bring these memorable gowns back to useful life and enable my mother to relive her happiest day. Thank you for all the hard work.

Wonderful to deal with, used their services to preserve my daughters gown and detachable train. Chose the museum preservation. Came packaged beautifully. Had concerns about shipping out of state instead of going local but all went well. Would highly recommend them to anyone thinking of passing their dress down or just to have for the memories.

Chanda and her team were very kind to me when I arrived to drop off my 25-year-old wedding gown for restoration and preservation. I was nervous and emotional because my gown was designed by myself and my mother (who is currently battling a nasty cancer) and my mother made the gown herself. She is an incredible seamstress, so the gown is priceless to me. The team congratulated me and oohed and ahhed over such a gorgeous and beautifully-made gown. They took time to explain the restoration and preservation process carefully, being honest about risks and results. After leaving the gown with them, I received periodic emails describing to me the stage of the process the gown was currently undergoing. Anytime I emailed them to check on progress or ask a question, I always received a prompt response. The process took time, and I'm glad it did because I know they were meticulously careful. When I received my gown via Fed Ex five states away from where I left it, I was delighted to open the box to find it enclosed in an acid-free cloth heirloom garment bag, inside another garment bag to protect the heirloom bag for shipment. There were instructions on removing the outer bag ASAP and gloves in the pocket of the heirloom bag with which to use to open and look at my gown. I love the personal wedding day, location and names information in a beautiful font printed directly on the heirloom bag front pocket. Also, there is a large pocket on the back of the bag included with an acid-free photo page in which to place a photo and other heirloom documents. I used the gloves to inspect my gown. It had been perfectly placed on an acid-free bodice to maintain the shape. The color looks perfect and all of the hand-sewn beading is still in place. The lace is also well-preserved and the color looks right again. They told me ahead of time that the clear sequins on the gown would never return to their original color but they still look really good, better than before the process. I honestly could not be happier with the results! I highly recommend using Chanda and her professional team at Heritage Garment Preservation for your wedding gown restoration and/or preservation needs. Definitely well worth the price.

I apologize for being so late in writing this review. Heritage did a fabulous job cleaning my daughter’s wedding dress. They had a big challenge cleaning it since it was covered in red wine from spills on the dance floor. It also had dirt on the bottom of the dress from walking through the vineyards at the wedding venue. There was an issue with the bust pads when the dress was cleaned but it was taken care of immediately. They went above and beyond to restore my daughter’s dress. We are both very pleased!!

My mother's wedding gown from 1959 was stored in the basement in a cardboard box for many years. Heritage did an amazing job restoring and preserving her gown. It looks like it does in the wedding photos. The white gloves are also a nice touch when I take it out of the box. Thank you Heritage!

I wore my mother's dress from the 70's, and even though it had aged evenly into a beautiful ivory, I wanted it back to its original white. Chanda made it happen on a rushed order! She was great, keeping me updated the whole way. The dress turned out beautifully! So glad they were close and I didn't have to send the dress off. Highly recommend

100% satisfied. Professionalism from first contact to the last one alerting me the dress was on its way back. The dress turned out beautifully, and looks like brand new. So grateful the the wonderful team at Heritage for restoring my dress so that my daughter could wear it too. Highly recommend!

I was very nervous about trusting my daughter's wedding dress to just anyone because we paid so much for it, and it was made of such a delicate silk fabric. And, I was even more nervous about sending it via FedEx! However, I am SO GLAD I made the decision to go with Heritage Garment Preservation! They stayed in contact with me at every step of the process, and did not overcharge for unnecessary cleaning or repairs. The dress looks just like it did the day we bought it, and is wrapped in a beautiful hanging bag so that we can look at it for years to come. Trust me, the price is worth what you get in the quality of the cleaning, the care, and the customer support. You will not regret preserving your dress with Heritage!

I sent my dress there to be cleaned before the big day as I got the dress second hand. I did a lot of research before sending it there and learned about the process of what other cleaners do. I decided to use them after finding out they hand clean the items individually. The ordering process was super easy, as was shipping it to them. The prepaid shipping label gave detailed descriptions of where my dress was on the way to the cleaner which was very reassuring. After it was received I was able to see the status, which was helpful. They were running a little behind schedule when cleaning my dress (I paid extra for priority cleaning) and so I got in contact with them. They person helping me was lovely and was able to correct the situation. Service was great, and my dress came back very white and clean. The reason it is getting 4 rather than 5 stars is because during the cleaning process they replaced a button but didn't replace it with an exact replica (it was super close though.) They called telling me they were looking for the button, and then the next update was that they couldn't find the exact one so they put on one similar. Their reason was to try to get it to me asap since they were behind schedule. I only wished that they gave me the choice of getting it back soon with a not perfectly matching button or them holding onto it a little longer to get the right one. Either way I am pleased with my service and would definitely recommend them to a friend and use them again if I need to.

My daughters dress was well cared for, clean, repaired and boxed as promised, for a reasonable price. The staff was professional and patient with my long distance handling of the pick up arrangements

I used Heritage Garment to have my own gown cleaned (Rebecca Ingram Allison) and to have my Mom's gown from 1976 restored. Sending both gowns together got me a discount. They did an incredible job on both gowns. My Mom's gown was yellowed with some large brown stains from years of being in a cardboard box in the attic. After Heritage's work, her gown is good as new. I couldn't believe it. And both dresses came back safely, they even returned the garment bag I'd used for my gown which I wasn't expecting. The whole process will take a long time, but the finished result is absolutely flawless.

I could not be happier with the job they did for me on my wedding dress. I had a tropical depression on my wedding day and my wedding dress was severely stained at the bottom with dirt and mud. They were able to get it all out and make it look LIKE NEW! I could not believe it. I especially like the fact that it is preserved in a hanging garment bag that I can open see the entire gown. Many of the options I looked at persevered the dress in a box and I would not be able to see the bottom and if the strains were able to be removed. I’m so happy I paid the extra money and sent my dress here to be cared for.

We were moving and I wanted to get my dress from my parents house to take with me. When we found the dress, the foam hanger it was on turned orange and melted into the fabric staining orange all down the front of the gown. The dress has lace flowers and beads, and it got under those as well. It was kept in a closet upstairs and I guess my parents didn’t turn on the AC for the 2nd floor all that often in the 14 years it was there. :-( soooo the heat must have broken down that foam and that was that. (The cleaners never told me anything different, I sent it to be cleaned and packaged and they put it on the hanger so I thought nothing of it) I assumed it was done for but my husband told me to look for a restoring company and see what they say. I found a few but decided to go with Heritage and I am glad I did. I sent in pictures and they told me that it shouldn’t be a problem to take care of the stains. Cost was much less than I expected which was a very nice surprise. I mailed it in and a couple months later it was home and pristine! It looks brand new. I can’t even get over it. My youngest daughter, who swears she is wearing it on her wedding day ;), is so happy to see it back to it’s gorgeous self. I have no complaints and only praises for this company. They saved my dress when I thought it was lost.

We submitted my wifes 30+ year old wedding gown that was discolored and looking pretty pitiful. It took a few months to complete, but the end product looked like the day it was purchased.

After lots of research, I decided to have Heritage Garment Preservation Co. clean and preserve both of my daughters wedding gowns. The gowns sat a few years after their weddings before having this done. I chose to go with the museum hanging style. I spoke with Chanda on the phone a few times before and after the process. Chanda was very nice and very helpful in answering my questions. The gowns and veils can back beautifully cleaned and preserved. I would definitely recommend this company!

The company was so helpful from beginning to end! I had questions about what packages to get, and they guided me perfectly through the process. I also appreciated the specific updates I received through each step of the process. My gown came back looking brand new, and I am confident it will remain that way for years to come!

Heritage did a wonderful job cleaning and repairing my wedding gown. It got a bit dirty and torn when I married my husband the first time. Heritage went above and beyond my expectations. Now I can wear my beautiful gown when I marry my husband again next weekend.

They answered all of my questions in a timely manner. They were extremely professional but very friendly and courteous. It will take months for your order to be completed; but I’m sure it’s the same turnaround anywhere you send your gown. It’s well worth the wait!

These ladies do amazing work! I was so happy with their attention to the care and restoration of my grandmothers 80 year old wedding gown. They communicated with me frequently on the status and what they were finding as they cleaned and cared for the gown. Thank you Heritage for doing such an outstanding job! I recommend Heritage for anyone who has something special and wants someone who really cares about what they are doing to look after your heirloom.

They did a great job, my dress is sparkling white, all the stains are gone and they did it very quickly for me with a rush order. Would recommend to a friend.

They did a GREAT job restoring my grandmothers dress. I had no idea it would be able to go back to that quality that they did. I love my dress, and I couldn't be happier with the results. I would recommend them to anyone looking to get their heirloom dressed restored, fantastic service.

Heritage Garment Preservation did a beautiful job preserving my delicate, illusion-back lace dress after my September wedding. After a night of dancing and partying at our barnyard wedding venue, the hem of my dress was covered in dirt and grass stains, and had even picked up some leaves and other debris. Heritage Garment Preservation made it very easy to send my dress their way for inspection and cleaning. I couldn't be happier with the result--my dress is back to looking basically new, and it is preserved for generations to come via their breathable museum hanging method. The best part is, my dress isn't sealed up forever--I can take it out and look at it whenever I'd like!

I did tons of research on gown preservation companies for my Kenneth Winston wedding gown, and I am so happy I entrusted my gown to Heritage! I just received my dress back, and it is just as beautiful as the day I bought it! I opted for the Essential package - hanging method. Heritage did a fantastic job getting the makeup off of my beaded bodice, cleaning the dirty hemlines, and even fixing a few holes in my tulle skirt! The customer service team is also very easy to work with - and very accessible! I had a few questions prior to placing my order, and all of the service representatives I talked to were happy to help and extremely knowledgeable about the process. I will say that the price was a bit more than I was hoping to pay, but you really get what you pay for and Heritage went above and beyond and did an amazing job. If you are looking for gown cleaning and preservation don't think twice just use Heritage!

My mother saved the christening gown used for all four of her children, earliest being 1948, last christening 1953. The yellowing was very heavy and dark on the bonnet, slip, gown and a coat that had a very fragile, transparent outer layer of material with a complex design pattern of small flowers and stems. I was able to get most of the yellow out of the bonnet, the slip and gown by soaking in Oxy Clean. However, it was impossible to get the yellowing out of the coat, the fragile outer layer shredded. I found Heritage Garment Preservation online. All I can say is thank goodness they exist. They certainly came to my rescue. I explained the situation and the damage I had done and asked if they could help. After receiving the gown they said they could get most or all of the remaining yellow out of all 4 items (they got it all out), and their seamstress could replace the coat's sheer outer layer with a similar or identical material. She would also replicate the small flowers and stems on the outer sheath, and repair a few areas where the lace had separated on the gown. To say I was very impressed with the seamstress' skills is an understatement -- the entire outfit was beautiful, placed in a preservation box with instructions for future care. You could not tell the outer layer had been replaced. The flower and stem design were perfect. Only those very familiar with the original outer sheath would be able to tell, and only with a very close examination, that the flowers were so very slightly larger, and that a cotton rather than a contrasting silk thread had been used for the stems. Heritage cleaning, repair and preservation of all items was outstanding. The price was outstanding as well for the amount of work and attention to intricate details made in this repair. I will most definitely keep Heritage in mind if I ever need gown restoration, preservation, and especially if I ever need detailed and intricate sewing in the future. Amazing job, I very highly recommend.

It was a pleasure doing business with Heritage Garment Preservation. They truly understand that they have something very valuable of yours and I felt complete confidence in their ability to preserve and protect my daughter's wedding dress. They closely tracked the shipment of the dress from PA to TX and once received, they emailed me regular status updates informing me of their cleaning/preserving plan and making sure any questions or concerns I had were addressed. The dress was returned in beautiful condition and they even fixed loose threads and beading to make sure it looked as new as the day we bought it. I highly recommend this company for their expertise and personal care.

Please stay away from Heritage. They completely damaged my dress and when contacted they were not helpful at all. I don't trust them to send back my dress for them to "fix it" I'm heartbroken and can't believe I paid so much for parts of my dress to be ripped. I found out about this when I opened the package when they send it back, they never communicated this issue to me before or after doing the cleaning. Very very unprofessional.

They did a great job cleaning and preserving my gown. Very easy to use, fast turn-around time. I'd highly recommend them.

I don't have words to describe how wonderfully Heritage did with my wedding dressed. I wish I had before and after pictures since I am stunned. My dress wasn't in too bad of shape but it was very dirty along the bottom and had a lot of wine stains. I had an underlay of satin and then the top was lace. They did a phenomenal job and got all the dirt and wine out of it. I took it to a shop locally and they told me oh you'll never get those stains out but Heritage did. I would highly recommend. They were very responsive and provided feedback along the way. They provided a fedex shipping label and then returned fedex and you had to sign so it didn't get lost. Great job! Thanks!

We absolutely loved the work Heritage Garment Preservation did on my wedding dress! I am using my grandmother's 54 year-old wedding dress and they restored it from a yellowing, aged wedding dress, back to its original condition! They completed the dress in a very timely manner. We highly recommend this place to anyone looking to preserve their wedding dress!

Amazing job on my dress, perfectly preserved and so nice to work with. They sent me emails to update me on everything that was going on with my dress as it went through the step-by-step to be prepared, planned for, cleaned, preserved, and then shipped. They are the best of the best. I would recommend 100% if you want to keep your dress after the wedding!

After 19 years, I had given up hope on the repair of my badly stained wedding gown. With two daughters (18 and 8 years old), I had dreamed of them having the option of wearing the silk gown that I designed with my mother and was custom-made just for me. Heritage Garment Preservation made my dream come true. They meticulously cleaned and repaired my gown, trains and veil and the results are amazing. My daughter were speechless when I unwrapped the gown which was packaged and shipped to me with great care. In addition to the exceptional result, the customer service and consultation was top notch. I could not be happier. Priceless.

My daughter's wedding dress was filthy. From the dirt 12 inches up from the hem, to the cupcake stains on the front, it was a mess. I neglected to have it cleaned or preserved because I thought it was a lost cause. Heritage Garment Preservation was remarkable. The dress is spotless. It looks amazing. I loved working with Heritage Garment Preservation. They communicated often with the status of the dress. They made me feel like I was their only client, when I knew I wasn't, by the number of dresses that were ready for pick up. I was so pleased with the workmanship and the kindness from the company. The dress is now hanging at home, in a beautiful bag, with a fantastic label with all the information from the wedding day. I have instructions from Heritage to help keep the dress pristine. The experience with Heritage Garment was fabulous. 5 stars all the way.

To all the beautiful new brides or brides to be...Heritage Garment is a detail oriented, thorough and professional company who will provide you with excellent service in a timely manner. They preserved my wedding dress 5 years ago and it still looks amazing! These ladies will also go above and beyond to make sure you are happy with their work. Your dress will be a well preserved memory for a very long time. I would recommend them to everyone in need of garment preservation. Thank you for your excellent work Kathy and Carmina!