Heyde Center for the Arts

ery panicked phone call we made. They were upfront about the costs, and there no hidden fees. They also supplied bartenders for us (for a fee) and they were just as friendly as the staff at the Heyde Center. It is set up very well for a wedding venue. There's changing rooms for the ladies and the gentlemen. The bathrooms for guests are large and clean. The area set up for the buffet was perfect because guests walk in one door and out the other so there was no congestion. We got married and ate dinner on the stage in the auditorium area...I hate calling it that. It's more like a ballroom. Our guests loved that they could easily see the ceremony and see the wedding party during the dinner. We had the ceremony and then guided our guests into the "changeover" room for a social hour where there were tall and short tables set up. I loved it here. I would highly recommend it for a couple who is mostly hands on, but needs a little guidance here and there. There are some restrictions, like you had to get alcohol from the Heyde Center, but I didn't feel like they were unreasonable. And you can't hang or tack anything onto the walls, but seriously, why would you want to? It's gorgeous the way it is.

oved the building, but hated the customer service. We were treated very poorly by the lady (or should I say ladies) that were running it. We spoke with 3 different people about our wedding so needless to say things went wrong because they did not communicate as they should have. Then when asked why certain things went the way they did, they tried to push it back on us! Not okay. We only knew the things went wrong because we were the ones paying for it but our guests thought everything was perfect. I just did not like how when I said my name was spelled incorrectly I received the response of "Well, I didn't make the sign." Not what I wanted to hear. At the end of the evening, we still had over an hour before we had to be out, she was following us around with the bill. Very rude. And do you see a spot for a wallet in my dress?! Again, our wedding was amazing and looked great and perfect but their customer service was not great. I had to get really upset with them to get them to make any changes. If you do fall in love with the building like we did, just don't give in to them. Make sure you have the wedding you want!!