Hilton Chicago/Indian Lakes Resort

kept me calm and collective. The day of the wedding everything ran so smooth, no hiccups and I was a calm bride (unusual for me because I worry about everything!) The trillium was well decorated and the food was delicious. The Mushroom strudel got raving compliments from my guests.

not at the rehearsal. For the wedding day everything was perfect though. They stashed me up in our suite while guests were arriving and so my husband wouldn't see me. I was told I'd get a call when it was time to go down. I was 20 minutes late to my own wedding because the coordinator forgot to call me! We also heard that the reception was not set up as we had planned it either so make sure you have someone check the setup before your reception. The prices came in well under most other places around but the gratuity was absurd! The hotel is beautiful and has many activities for guests to do during their time there. And the food was great and the servers were excellent.

ur ceremony on the master's patio looking out at the golf course and our cocktail hour and reception inside in the fireplace lounge and trilliums. The hotel workers were not helpful and did not do their job. The wedding coordinator at the venue, Lori, was not professional, complaining about other clients, etc. On the day of the wedding, the resort was behind and my wedding party had to do a lot of the set up. Which is not what I wanted to worry about on our wedding day. The food tasted great, but there were several horrible things that happened during the reception: there were ants on food plates, the servers lost our toasting glasses, served the incorrect salad dressing, and were not organized. Our wedding was beautiful because I was organized. I had everything labeled and we ready for the day. Hilton did not hold up their end on the day of the wedding. With the ants on the plates, the unorganized staff, not helpful staff (my wedding party and family had to set up a lot of items because the wedding coordinator was late and I was told that the hotel would set the stuff up, not my family.) Because of the many things that went wrong on the day, I spoke with the manager of the hotel, and he was kind (not great at returning phone calls). He did refund us some money because of all of the mistakes that the venue made. Finally, I just want to say, we had a beautiful wedding at a beautiful venue. I just wish that Hilton staff and customer service would have been up to par. (ALSO! before you sign the contract, the service fee (that they will hide from you) is actually 23% in addition to the bill.)

ours before. And a couple days before the wedding I was told that my centerpieces were too much and the staff was not going to be able to put them together. BUT everything turned out perfect!

was very easily taken care of and all of the staff is quite friendly. One let down was that the outdoor pool was not open for memorial day weekend as they said it would be, but the weather was chilly and an indoor pool offered was quite adiquit. The spa was also not open as said it would be, but luckily there were options nearby for people to get their hair/nails done. Due to these inconviences, the resort up graded us to the suites, which worked out really well for our after hour entertaining. The resort its self could use a bit of upgrading, however its a unique Frank Lyod Wright inspired resort which gave it character.

was breathtaking. Everyone had clean plates and had a great time.

s very fast getting me any answer. The location was great as well. The ceremony was nice in the atrium; however, beware for audio purposes in your videos for the ceremony and for your attending guests the waterfall is quite dominant in its sound. It was fine during the ceremony for me but thats may be something to consider. The cocktail hour and reception were delicious! The food was well prepared and the servers were very nice & patient with our guests. Overall it was a great space and so convenient to have a wedding at!

ways loved it there. After visiting MANY venues, we went into Indian Lakes and knew that was the place. We loved the architecture of the rooms. They have windows and a unique shape. We worked with Nicole and she was wonderful. She was there every step of the way for us and helpful with all out questions. Fast forward to the day of the event. We provided our own centerpieces, which they said they would assemble for us. I provided very detailed notes about how they were to be done. They looked great, but they did forget to put the water in the vases, which would have made the led lights reflect off the beads and mirrors. It was a little bit of a bummer, since we spent the extra money on water safe led lights. However, we had frames with stories of how we met to go on the tables for cocktail hour, small candy bars, candy bars for place cards, a candy buffet, etc...they executed that great. The room took our breath away when we walked in. It was truly stunning. The cake is provided through a bakery in Mount Prospect and although we gave an exact description, complete with drawing of our cake, the bakery messed up our monogram. They put a black backing with purple letters on a white cake. You couldn't even see our initials. I don't blame Indian Lakes for this but it might be time to look into a different bakery (it's been 2 years since our wedding, so maybe they have changed it). There was no lack of food. We opted for the plan with appetizers during cocktail hour. Delicious! Our meal was AMAZING! I do not remember going to a wedding where there were so many cleared plates! We did the filet & chicken florentine combo. So tasty. Overall our wedding was so wonderful! We have so many great memories of our special day. We have some amazing pictures because the venue lends itself to that. And our room the night of was unreal. We have gone back for both our 1st & 2nd anniversaries and plan on making it a tradition.

banquet hall everything looked amazing. Amy and her team really came through for me on my special day. The feed back that I received from my guest was that the food was amazing. We went with the steak and salmon selection,it was kind of pricey but well worth the money. The hotel is in the process of doing some major updates like a new floor in the tent, and adding air conditioning inside the tent.

otel. I would go back there again and again.

urance for my March wedding.

he eback. So to our surprise when we went to cut the cake our knife broke! Thank God we had a Grooms Cake made. The venue itself was breathtaking. The coordinators were helpful, but I felt that I had to nag them to get things done! I know that some of our guests were given a hard time with their room situation too!

was they changed the menu from the time we book to the wedding. sucked bc most ppl go over the prices which were higher on the new menu. They did honor the food just not tge prices.

elegant, and the entire hotel is filled with recent upgrades when it switched over to a Hilton Hotel. I'll definitely update this review as I work with them more, but I am looking forward to having my wedding there!

ception in the ballroom. Plus our guest had fabulous accomodations right on site. It made the day very easy & effortless in terms of travel. It is a perfect place if you want to have a get-a-way wedding without leaving the Chicagoland area.