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About this vendor
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Details
Cuisine
- BBQ
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Reviews
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3
out of 5.02 reviews
I have been a long time customer of Hinze's. I picked up a to go order last night. The food was not up to Hinze's usually good standards. I decided to call back in the morning bc...
it was right before closing time on Mother's Day evening. I have worked in the food service industry for years and know that right before closing at night after a busy night is not the time anyone wants to talk about orders that were not up to par. I told the manager I wanted to give them a chance to make it right before I wrote a negative review. When I called this afternoon at 2:00 as not to bother them during the lunch rush,I spoke with the owner. I explained the situation and basically was told that I was a scammer and was threating him! He had every excuse in the book as to why the food was not up to their usual standards. I was calm, did not curse, and was very polite and then to be told I was a scammer for trying to do the right thing and NOT be a Karen! Pathetic that they treat long time customers like this!!!
Jacob and his team were amazing to work with!! From day one! So professional, just good people! They worked so well with us during the whole process and were honestly something we ...
NEVER worried about. They are used to cooking for so many people, and they do a good job. Food was perfect and so good. Great BBQ for a cold January wedding. He was amazing to work with. Reliable and kind. Could not ask for more!
Contact
2101 Hwy 36 S, Sealy, TX
Hinze's BBQ & Catering