Okay, so I want to start off by saying that the woman who actually came and filmed our wedding was very kind and professional, and worked with our wedding team very well. I have ve...ry little regrets from my wedding, but unfortunately this video is one of them.
My first problem was the delivery of the video. For months after, we heard nothing. Not an email, nothing. Despite being told it would be complete and sent to us in two months. So we finally decided to reach out to them. They told us they’d get back to us to figure out what happened with our video, and when they did, it turned out the video had been ready for about a month and we hadn’t been contacted. So that was frustrating.
My second issue was the lighting of the video. It had a yellow/orange hue to the entire video. Granted, it was a very sunny day and I don’t expect the editors to be miracle workers. However, given we live in a day and age where I can adjust saturation and brightness on my iPhone, I guess I just assumed a professional video service would be able to do something about that. Maybe I’m asking too much. I don’t know.
The content of the video was okay, not great, just okay. But, my largest complaint and really the thing that disappointed me the most and really ruined the entire video for me was an editing mistake. There were voice clips from some of the speeches overlapped over the video, which was great. However, there is a moment where they edited in a part of my maid of honor’s speech and made it sound like she was talking about me (the bride), when in fact, she was referencing my mother who had passed away the week before. If they would have watched the whole speech to get the context instead of speeding through editing and splicing this in, they should have seen this. This just bothers me so greatly that I can’t even watch the video.
Overall, the day-of was a great experience but the end result has made it so I would not recommend this vendor. I probably should have splurged on a more expensive company. Oh well. Lessons learned.