Holiday Inn Chicago SW- Countryside Conference Center

any warning what so ever. The hotel and convention center was beginning renovations a month before our wedding creating issues in availability of rooms and cleanliness of the facility.

D'Andrea is literally EVERYTHING. She has a genuine gift in helping make everything feel so simple. She is so sweet, patient, and light-hearted, it made wedding planning such a breeze. We really felt like she and the rest of the staff truly cared about us and our dream of our special day, and never treated us just like a number. The banquet and hotel were extremely accommodating and let us run free with our creativity in the room to allow for our dreams to come true. We got so many compliments on the quality and quantity of food, elegance of the table settings, and the overall atmosphere. Would absolutely recommend this venue to anyone that is looking for a unique space and fabulous experience!

ss and extremely responsive to emails. She answered all of my questions, even the ones I didn't know I had. When it came to my room decor and centerpieces Michelle took care of it all. She did a mixture of my ornaments and vases with the floating candles they provide and the room looked fantastic. It was so great to drop all my stuff off and know she was going to take care of it. The room was also all decorated for Christmas and the fireplace in the middle, the loft, and the wood ceilings were just perfect. There is a beautiful gazebo too that makes great pictures. We took pictures at the end of the night when it started snowing! It couldn't have been more perfect. My wedding day was truly care free because I knew everything was taken care of. When we got there at the beginning of cocktail hour they forgot to put out the vases for the bouquets, but I had my bridesmaid ask one of the coordinators and they took care of it immediately. Instead of a cake we opted for the sweet table and did a small nothing bundt cake for us to cut instead. We got SO many compliments on the appetizers, the food (we did family style), the sweet table, and the late night snack (mac and cheese bar!). My sister had her wedding at this venue two years ago in the ballroom, and it was just as fantastic. The convenience of this venue is worth it all. The banquet hall attached to the hotel with a bar that is open until 2:00am...you can't beat it! For a beautiful banquet hall that won't break the bank, William Tell is the way to go. Stop thinking about it and go see Michelle and book the Atrium room! And then invite me because I want to go to another wedding there!!!

ew this was the place for us. From The first meeting with the coordinator, Michelle, it was the best, easiest and beautiful process of wedding planning. The decor of the facilities isn't like your usual banquet halls and it was refreshing to know something so beautiful and unique was local and affordable. The entire coordinating staff, are prompt, efficient and answer any question you need. Any vision I had they made happen. They catered to any food choices you would need or want and happen to be absolutely delicious! The hotel made it very easy and accessible to our guests from out of town by offering a free shuttle to and from the airport also with an extremely affordable price to be able to stay and enjoy themselves with out breaking the bank. It was the best experience ever and I would do it all over again if I could. I highly recommend using the William tell to have your wedding or event!

are so helpful. They basically make it so that you don't have to worry about anything; which every bride knows is extremely helpful. The food was delicious, and the drinks were on point lol. Michelle was our wedding coordinator, you couldn't possibly ask for a better angel to help you on such a day. She took care of everything, kept myself and my husband on task and was there to answer any questions. What I love the most is how efficient she was; if she wasn't at her desk she would make sure to return my calls or emails. The overall hotel is really pretty as well and the even have a spot to purchase brunch which was so well needed after long day of prepping and partying lol. Thank you so much again Michelle and the entire staff of the William Tell Banquets for all of your help. Everything was Gorgeous and I could not have asked for a better venue to have my wedding. Many Blessings & Peace be with you :) -Ashley Barrett

yone who is looking for a venue! Thank you so much for making our big day a success!

l and accommodating. We always were welcomed even if we were just popping in to make a payment or see the venue. Its a beautiful room with so much fun and unique character that brought our fairy trail dream wedding to life. I highly recommend the William Tell and will be back soon to visit! Oh yea and the food was great!!!! :)

and wood beaming created the perfect ambiance for our winter wedding reception. Michelle was responsive and supportive every step of the way. She was always available to answer all of our questions and did everything that she could to help us get exactly what we were looking for and stay within our budget. The food was delicious, the service was excellent. The structure of the room makes making announcements and things a little difficult. Plan accordingly with your DJ to make sure speakers are placed so that everyone can hear announcements throughout the evening. I would absolutely recommend this venue!

e and an absolute pleasure to work with. She went above and beyond to make sure we had an amazing wedding - including putting up all of our centerpieces for us. Nicole & Julia at the hotel kept us up to date and were so helpful throughout. We received SO many compliments on the space (The Atrium Room) and how beautiful everything was. We had almost 300 guests, and having the hotel attached for our out of town guests was perfect. Everyone loved it. We are so grateful to William Tell/Holiday Inn Countryside!

n't have chosen a better spot. The food was AMAZING (especially the beef tenderloin). Jill G. was awesome to work with, and worked hard to make sure it was everything we wanted. Just wonderful!

l and all our guests were pleased as well. DEFINITELY one of the best venues in the south suburbs!!

e food was delicious - our guests continue to tell us that they want to go back and have that meal again. Most importantly, the staff is beyond excellent - helpful and attentive. Michelle was our main point of contact, and she is just outstanding. Incredibly helpful and responsive. She really put us at ease when we got overwhelmed with planning. I would definitely recommend the William Tell for any special events that you may be planning. We will be repeat customers for any larger parties we host.

ere for little crisises along the way. Overall, The william tell banquets did an amazing job and blew away my expectations. The wait staff and bartenders were friendly and nice! We also had Mary for the second part of our night and she was so helpful and always easy to be found for any questions or concerns! I honestly could go on and on about how wonderful this venue was! They made my wedding day perfect in every way!

edule, and were so willing to go out of their way to make our day special. The food was fantastic, all our guests told us so. The room is romantic with the fireplaces lit, and offers different areas for quieter conversation if your not wanting to get rowdy on the dance floor. Views of the head table will be limited for your guests due to all of the tall support beams. I wouldn't have changed a thing, and highly recommend you use William Tell to make your day unforgettable.

She really helped me and walked me through the whole process. The room and food was great! Everyone enjoyed their self at the wedding. Due to my experience with Michelle, I recently had my baby shower there and worked with Michelle again. My family and I love her and she really takes care of you. I highly recommend working with her and hope to work with her again in the future!!

comfortable with the process. But Michelle really really went above and beyond throughout the entire planning process and the day of to make sure everything went smoothly. We had bad weather and an outdoor ceremony so things were stacked against her. But at the end of the day everything was great. Of course there will be bumps throughout the day and as a nervous bride I didn't handle them great! She made she I was feeling good. At the end of the day the small things didn't matter. The ceremony space was decorated beautifully, and the reception area was perfect. The wait staff did have a little bit of an attitude throughout the night, but I can't really blame them. The food was great and people are still talking about how delicious everything was! Overall the value and quality of this location was perfect! My husband and I could not be happier to have started our new adventure with William Tell!

e recieved another coordinator to help us with our planning. She was very sweet and kind, but we always had a hard time getting a call back from here or an email response. two of the front desk staff members were very rude when we asked questions or had a special request that was previously approved by the coordinator. Happy with the people that wanted to help me, but the hotel should think about the attitudes of some of the people they hire to work in a customer service position.

mented on how great the food was. The only thing that was a little disappointing is they forgot to put out my favors, so they had to scramble to do that while our guests were there. Also, the room was a bit warm. It was a hot and humid day, but everyone was commenting on how warm it was. Lastly, at the end of the night, the only way for us to get to our room in the hotel was to go through the other banquet room or outside and around the building. With a large cart with gifts and things from our wedding, through the other banquet room was the only way to go. Since the other reception didn't end until a 1/2 hour after ours, we had to sit for and wait for almost :45 minutes before we could make our way to our hotel room. It was quite awkward going through the other banquet room when the other wedding guests were still there. In the grand scheme of things, this was minor. All in all we were very happy with the outcome. Thanks William Tell and Michelle for making our evening fantastic!

as excellent, we received many compliments from family and friends about the delicious food. We worked with Sue and Michele, who were both wonderful and promptly answered any questions we had. The block of rooms we had were very reasonably priced (89.99 for a room!) and we had no issues with the hotel side either. Overall, a great experience and I would highly recommend them!

m Tell, and it was perfect. I have no complaints whatsoever. The food was great, the service was outstanding, and it was overall a great time! We used the Terrace Room (max of 180 people), and it's nice because it has it's own separate parking lot off of the entrance to the room. It's connected to a hotel, so out of town guests can stay there with a discount because they went to a wedding through William Tell. There was a locked room for gifts, which I thought was great. You just need to designate someone to take the gifts to the room as they come in. The girl I was working with completely forgot about a family vacation she had on the weekend of my wedding, but she did a great job filling in another woman about our wedding. The woman who took over was wonderful, and did a great job making sure everything went smoothly and even came up to me a couple times to make sure I was having a good time. I would recommend using William Tell Banquets! Blessings on your wedding day!

me written on it, looked very tacky. I was passed around alot.

o confirm everything and se up shuttle times. We also asked if someone else could check a couple of us into our room earlier, we were told yes. I also told the girl oh wait! You never got my credit card for the room. She said oh thats because the bride and grooms room is comped. Awesome! I was excited. Well the wedding came, the shuttle took my guests to the wrong banquet hall on the way there, resulting in my mother in law being late. The hotel would not let the people check us in like we were told. My sister, a bridesmaid, had to leave the reception early because they wouldn't let her son check in like we were also told. I got to the hotel to check in, as the bride, they didn't have my reservation!!! I booked it about 6 -8 months prior! He gave me another room, no problem. We get to our room and the front desk calls telling me they need a credit card for the method of payment. I told them their employee told me it is comped. It was a huge argument, telling me they do not comp off site weddings. Not my problem, their own employee told me it was!! I was livid! The manager kept telling me to go relax and be with my husband, I said no, if this isn't taken care of I'm leaving right now, I am not staying here. She kept telling me sales people would be there in the morning and they'll figure it out. They figured out NOTHING! They were incredibly ignorant and said no, we don't comp off site weddings, we aren't comping it. They were sooooooo rude and unaccommodating. Awful customer service. I will do my best to make sure no one I know ever stays here! Absolutely ridiculous. The employee who told me should be at fault, not me.

me. First and foremost, were military and had to move from Chicago during our engagement and they were there for us every step of the way. But all my thanks and love go to Jessica B. She and I had a great connection and understanding of what I wanted and when your planning your big day thats what you should look for. Dedication, consideration, understanding, and just keeping it real. Everything was PERFECT! Our day couldnt have been better, it was in the fall so the flowers outside were perfect, the reception and bar styling was just as we expected. We loved and enjoyed every minute of our time with them

the most delicious meals I have ever had! The food almost seemed to melt in your mouth. I didn't get a chance to sit down and really enjoy the meal (like many brides, I was a little busy at the time!), but we did really enjoy the food at our tasting, and we'll definitely be making return visits to the William Tell Restaurant.

under our room block and had several complaints about the room the night of the wedding including dirty rooms and sinks that wouldn't drain.

oordinator, was fantastic. She was quick with answers to all of my questions and made me fell so comfortable and prepared for the wedding day! I couldn't have asked for better service. The food was excellent, absolutely delicious! We got everything we wanted and couldn't have asked for a better day!!

the best experience in our wedding planning!

cause the staff (great as they are) kind of leave a lot of things up to you.

ur money's worth.

lthough she was not able to be there the night of the wedding, Candice had another vendor there and everything went perfectly. The food was not only good but amazing. We received compliments about the food and the room and even the hotel. I highly recommend the William Tell. I rated the service slightly lower because Candice was not able to be there night of. She did have another vendor there and everything went perfectly but we did not find out that Candice would not be there until that night. It wasn't a problem but I would have rather find out prior to that night. Another bride may not have been as understanding.

nd that place in the Atrium Room at the William Tell. The room is huge and so unique. It offers 3 fireplaces, two levels, and is surrounded by big glass windows which make the room feel airy and connected with the beautiful surrounding nature. Michelle is an excellent coordinator and she will make sure that every single detail is taken care of so that your special day is amazing! The best part of the William Tell is its convenience. There is free parking and a Holiday Inn attached so you can walk to your room at the end of the night. Stanley's Lounge is in the facilities should you wish to enjoy an after-party with your guests. There is also an incredible Sunday brunch with unlimited champagne to start your honeymoon off just right. And be sure to visit the Holidome with an Olympic-sized pool, game, room, sauna, and two hot tubs! Go check it out. You will be amazed. Our guests commented on the beauty of the reception space throughout the entire evening.

great and Michele who was our coordinator was awesome. The price was affordable and it was perfect!

... (that and the gorgeous set-up of the atrium room). Unfortunately she left, for good reason and new management gave me someone that only works on her schedule. They were no help leading up to the date and escorted people through my hall during my reception. Luckily my family made sure I knew nothing about it but they did this multiple times including once where 10 people tried to carrying cases of beer. Management did nothing about it. ALso do not hold a ceremony here because they use that location as storage during summer for HIDEOUS dead banana trees. They were only moved for me because there is no communication there and the workers were not told what to move so I was able to convince them to move all of them. Keep in mind one of the want to be banana trees was being held up by a broomstick! Finally at the end of the night they threatened to call the cops because we had more than 5 people in the guest room for a small after party. This was with little warning that there was an issue I only give 3 stars because the Atrium room is GORGEOUS and the food was delicious.

hing. The ceremony set up outside was gorgeous and the reception was beautiful. We had our reception in the atrium room and the natural beauty, size and huge dance floor made it a night we will never forget. I would highly rec ommend them to anyone. The food was amazing and again teh staff was knowledgable, friendly and helpful.

ve soooo much going on and you drop stuff off the night before it does not get lost!!! Our unity candles, champaign glasses, serving stuff for cake, yeah all got put up somewhere and noone could find it........talk about a waste of money!!!!

o work with. They messed up many aspects of our contract and were very poor to work with.

us and helpful.

as a two way fireplace) for the reception.;I am a very detail person. If you're not they will not 'just take care of' things yo may think are obvious.

were not told until we continued to call several times asking to speak with her. Finally they told s she was no longer there. within 1 week our detals were changed,we were told we could not have the seating arrangements we previously agreed on, our fee's went up and were told because a mistake was made on the paperwork, the staff were terrible in returnin phone calls and the night of the reception, the banquet servers had terrible attitudes, one to the point she would literally take my food when my spoon was in mid air to my mouth. Yes I said spoon because that is all we were given to eat with, as well as no coffee cups for our coffee, we were rushed through our meal,and then at the end of the night, they began throwing away my flowers, and guest favors sitting on the tables. If I had to do it again, i would not use their banquet hall. Now the hotel itself, including all staff were excellent. If i visited Chicago again, I would definetely stay at the holiday inn again.

ot of compliments on it (it was the Atrium room).

look instead of usual extreme bright look of the reception hall.