Hotel Saint Louis (Marriott Autograph Collection Hotel)

ner who had every detail of our event covered, so we weren’t relying on Ella to assist. However, we still needed someone at the venue to respond promptly and assist our planner with details. After I had it with the lack of response, I was able to get Mahogany and Kristen to remove Ella and take over. And take over they did! I’m giving this venue a 5 star rating because after we were able to get past the problems the management and staff were incredible! The venue was gorgeous and the food was amazing. Our signature drink was a hit. Our guests almost sold out the rooms, and they raved about the accommodations. Our guests are still telling us it was the best wedding they have ever been to. I always feel that it’s how you respond when things don’t always go as planned, and they certainly did!

ookings manager Dalton. We can’t compliment him and the waitstaff for the wedding reception enough. The bridal suite was a great room to get ready in the day of the wedding. We loved having the option of guests go up to the rooftop bar after the reception and it was a beautiful venue for a breakfast the morning after. Unfortunately, we had a very frustrating experience planning the wedding reception at Hotel St. Louis. A new event coordinator (the hotel uses the title Catering & Conference Services Manager) Ella was hired by the hotel three or four months before our wedding, and she was very unprofessional and disorganized. She would take one to two weeks to reply to most emails, or wouldn’t reply at all. We would have liked to settle event details well in advance to avoid being so stressed right before the event, but that was not possible working with her. Since she was not detail oriented, which should be a requirement for any event coordinator, I even tried sending her a comprehensive document with all the info I anticipated she’s need from our end, and she barely read it. Three days before the wedding, we were told by the head of events at the hotel that Ella would not be working for the rest of the week. The event turned out well, but having to go over logistics again with other folks at the hotel last minute was stressful. We would not recommend using Hotel St. Louis as a reception venue if she is still the event coordinator. We would advise taking a proactive approach with the event planning staff at the hotel even if a new coordinator has been hired. With so much service industry flux the past few years, we’d heard from someone else that hosted a dinner in the ballroom recently that the event was very understaffed and that tables got their dinners 30 minutes after others had been served. With this information, we asked Hotel St. Louis commit to how much waitstaff would be servicing our event. The dinner and wine service went great with no issues since we had sufficient staff (1 waiter for every 2 tables), which we had to fight for a commitment on. We were also disappointed that event services tried to upsell us multiple times close to the wedding date by listing higher prices for package items than we'd originally been quoted, which was in bad taste. All in all, a beautiful venue (or hotel for your guests to stay), but we'd definitely caution you on the challenges working with the event sales/management team. I don't normally write reviews, but truly believe couples need as much info as possible during the wedding venue selection process, so I hope this review is helpful.

exactly what we tasted and large portions, compliments to the chef. Pre-wedding planning: Near perfect, about a month before our wedding our event planner left for a new job. We were really nervous about switching that close to the wedding, but Danielle (goes by Ella) did a wonderful job picking up where our previous coordinator left off. Pricing: No surprises, everything that we spoke about was included and no nickel and dimming. Be award there is a fairly large service fee (25+%), but this is industry standard and clearly communicated. Honeymoon suite: We upgraded to the ambassador suite. It was great, my wife elected to get ready in there in the morning with her bridal party. the staff came in during the wedding and prepped it for us. Highly recommend this option. Down-Side: Our only major complaint was the roof top bar... We coordinated ahead of time that the upstairs bar would be open until 1 or 2am and double staffed because we intended to have everyone migrate upstairs after the formal reception ended. This was not the case. It was closed to prepare for a brunch (not ours) the next day. The night manager was willing to re-open the downstairs bar for an hour, but they also called local bars and coordinated a place within walking distance for us to go. It worked out okay, but was a small blemish in an otherwise perfect event. Given the change in coordinators, I'm sure this fell through the cracks. Not a big deal, but it was frustrating. Overall, highly recommend.

locations inside the hotel throughout the celebration (ceremony -rooftop, happy hour- mezzanine, reception-ball room, after hour -back to the rooftop). It felt like we had the entire hotel to ourselves. I am glad we chose Hotel St. Louis to celebrate!!

ur minimum are quite a bit more than I would have expected (about 40% of the total) so be aware of that when you are budgeting. This might be standard, I have no idea, but not something I think most people getting married for the first time would realize. But I have no regrets and am very happy with having chosen HSL for our big day.

t we wanted and scheduled tastings with us to ensure that we loved the food before we made our meal selections. My husband and I are foodies and we agreed that the food was delicious and we received many compliments on the meal from our guests. The venue was modern, beautiful and exactly what we were looking for. The cocktail hour was held on the mezzanine level overlooking the beautiful hotel lobby followed by a reception in the ballroom, the evening ended with a nightcap at Form Skybar, located on the rooftop. We loved that everything was convenient and the ability to enjoy a variety of complementary spaces in one location was not only convenient, but enhanced the experience for our guests. Most of our guests stayed at the hotel and were amazed by the lushly decorated rooms with attention to detail and guest comfort. The hotel staff was helpful and very gracious. We are so glad we chose Hotel Saint Louis and would recommend the hotel to anyone who is looking for a gorgeous central location in downtown Saint Louis!

ere even able to fit a band and sizable dance floor. Plus, you have easy access to Union 30 and Skybar for after parties -- and the mezzanine is a beautiful setting for cocktail hour. Our guests were very complimentary of the hotel. Only difficulty was communication with the hotel -- they seem to be short-staffed/quick turnovers, so I worked with three different event managers during my engagement. At times it was difficult to get in touch with them and some updates seemed to be lost in translation.

on! Our guests could not get over the beautiful architecture and decor at the hotel - classy and timeless. The staff were incredibly friendly and helpful. The presidential suite was perfect for getting ready in - plenty of space, lots of natural light and a balcony! Cocktail hour on the mezzanine level had plenty of room to mingle and the ballroom for reception hardly needed any extra decor, with the beautiful chandeliers, mirrors, etc.

dding planning during a pandemic. They did a great job with our room flip from ceremony to reception in the ballroom as well. I gave five stars, because I have no regrets about choosing Hotel Saint Louis and would do it again in a heartbeat. That being said, I do have some minor things I'd like to bring up. There was however some frustration from going through three different venue contacts and a change of chef. Some miscommunications happened because of all the turnover. Some of the food was also not the same because of the change of chef, even though we were told it would be. I was particularly excited for a pasta dish because it was so good at the tasting, but it was not the same dish night of that was served at the tasting. Lastly, I got to cocktail hour a bit late due to taking some family pictures and bustling my dress, and there was very little food left for me, and appetizers were no longer being passed.

he ballroom on my wedding day because it was stunning. Haley was a delight to work with and really gave me her support and attention when needed. We were able to utilize the rooftop post rehearsal dinner and reception to meet our guests for drinks and it was gorgeous view and ambience. Thank you Hotel Saint Louis for making our wedding day one to remember!

ts. Not all food was cooked. Service was extremely slow. Ran out of salad for one table. Bride’s parents’ table was served last. One guest asked for a bottle of water from the bar and was told that one bottle had to serve 3 people so they could not provide one. All in all, disappointing compared to what they promised and what was included in contract. Felt very bait and switch. We also went through 3 different on-site wedding planners during the process (albeit delayed due to covid). Very unfortunate that the service provided does not meet the cost and beauty of the venue.

ue you’ve ever seen I promise you! It’s classy, modern, elegant, city vibes, fancy, ETC. it’s beautiful. Trina was so lovely to work with. She will make the entire wedding process fun, exciting, and worry free for you. She was there every step of the way and was also very present the night of! She came up to our sweetheart table during dinner and asked us how everything was going and if we needed anything. I feel like you don’t get that too often!! The mezzanine for cocktail hour is spectacular and I can’t even begin to explain the beauty of the ballroom for the reception. The rooms we got ready in, the Adler lounge for the guys to get ready in, the lobby, the hallways!!!! Everything is just gorgeous and the staff is so incredibly kind. Again, just perfect.

Trina and Allison are a dream to work with! They went above and beyond to ensure every detail was perfectly executed so that the day ran smoothly. Chef Jason was also fantastic and worked with us to create custom menu options to bring our New Orleans/St. Louis vision to life. From the top-notch customer service to the delicious food to the spectacular backdrop Hotel Saint Louis has to offer, what more could you ask for?

. From getting ready in the suite, to the cocktail hour on the mezzanine, to the stunning ballroom, the entire day was everything I could have asked for! I would definitely recommend them!

lroom, everything went so well. The food was fine dining at its best, the service was top-notch, and the staff was so accommodating. Plus, all of our out of towners delighted in the well designed guest room decor, with cool punches of St. Louis history at every turn. There is lots of space for people to gather in the main floor bar and restaurant and the rooftop bar with the great view.

l and professional. We also hosted many out of town guests who stayed at the hotel and they all raved about what a great experience it was. Throughout the entire planning process the catering manager, Jayne was extremely helpful, organized, and professional. She was constantly in touch with us as well as our vendors and kept everyone on time the day of the wedding.

nd Chef Birk going from table to table to ensure everyone was happy) & the vibe of the evening at Hotel Saint Louis. The staff and service are top notch and Jayne and Kamber were great to work alongside - so much that we didn't even bring in an outside wedding coordinator. The elegance of the lobby, bar, and ballroom make for a classy evening with minimal other additions needed. The rooftop bar served as a perfect location for an afterparty, and the St. Louis theme of the hotel makes it a great hotel for out of town guests! We can't say enough about our wonderful experience and Hotel Saint Louis will forever hold a special place in our hearts!!

ey completely changed everything we discussed. They wanted to charge double for ceremony space, and extra money for things they said were included from the beginning (parking, appetizers etc). They use bait and switch tactics and wasted weeks of my time. I do not recommend.

ng, but in general), and most importantly, our guests had a great time. Thank you to Kamber for your help, Steve for making sure the building opened on time, Chef Birk for the *great* food, Jayne for making sure the event went on without a hitch, and the rest of the staff for being so friendly and helpful.