Hyatt Place Dallas/Garland/Richardson

d fast I bombarded her with a variety of questions and she answered them adequately. Then she email me some info and answered any question I had almost instantly. Then I put her to the ultimate test to meet my fiancé, my fiancé love her and it was a done deal. During the reception everything ran smoothly. Arturo the appointed person in charge during the event was on it all night, he never missed a beat and was constantly checking on me and my bride. The waiters and staff we ridiculously awesome they were always very attentive to my guest needs. I received so many compliments on them that night and the following days. Overall the experience was perfect!!!!! The only downfall was the food was not exactly what we order the salad was different the portions were not as big as I assume however it tasted great and everyone love it. Looking for great place to celebrate your most memorable night well do not hesitate to call Holly at the Hyatt place in Garland bc I strongly suggest it. Awesome job Hyatt place team members you made it a night to remember. Thanks forever your fan Mr. Gomez

it all over, I would pick this venue again. We had our ceremony in one ballroom and then the reception in the rest of the ballroom. We were the only group for the night, so we didn't have to fight with any one else for the banquet room space. Love love love this venue! I highly suggest this place!

e. This hotel is fairly new, I would say maybe 3-5 years old. Everything still looks brand new! The hall is designed contemporary and very spacious. We had 300 guests for our events and we still had room for at least 5 more tables. Holly Jordan, the hotel coordinator is by far one of the best people to work with. She was running 3 people's job at once and still had time to coordinate our wedding. I was with Holly from the beginning to the end. Anything I pretty much asked for was given with no hesitation or questions. The only responses were, "that should be no problem" or "I'll get right on it". I shopped around 10-15 different hotels before I came across the Hyatt Place Garland, and trust me when I say no one had the enthusiasm, courtesy, and dedication that Holly had. I am not lying when I say she will behind over backwards to help you with anything. All my family and friends loved the service. Please don't waste your time looking for places that will cost you 30 to 50k just for the hall. Just check this place out, ask for Holly and trust me, you'll be in good hands. Thanks Holly again for everything! With your help we had a perfect occasion!!

hank you soo much :)

affair with DIY touches that I had always dreamed of, offer great food and elegance to rival the fanfare of the bigger, more exotic wedding on the following day, but be budget-conscious because planning 2 weddings like this could have left both of our families in a deep monetary hole. Hyatt Place was perfect!!! Holly, the Director of Catering, felt like family and made the experience a happy and calm one, even for mother of the bride. Her team set the room up and all the DIY details just like we wanted with no need of help from the wedding party on the day of! So we could just focus on enjoying the wonderful day! Compared to our larger, more costly venue for the Hindu festivities, working with Holly and Hyatt Place was a more pleasant and easy-going experience.

irst time, I was sure I had made the right choice. She was very professional, caring & met any of our needs prior to & the day of the wedding. It was such a pleasure to work with her as she replied to all my emails/phone calls throughout the year promptly! The staff was very accommodating the day of the wedding & were very efficient in setting up for the reception. Any minor changes we needed to make were done quickly & with a smile. It definitely eased any worries & stress I had that day.! Needless to say, my daughter's wedding was beautiful & I was actually able to enjoy the evening knowing we were well taken care of. I would most definitely recommend any brides to book their reception at The Hyatt. You will not be disappointed!

I was also very well pleased w/ her immediate responses whenever I contacted her w/ any questions or concerns! Overall my expectations were exceeded especially w/me not being in the same geographic location. Holly and the Hyatt Staff made this occasion very pleasant and memorable without all of the added stress most brides face on their big day! If your considering making this location as your venue, you will not be disappointed!

n she wasn't she left an available contact and return information! When we taste tested the food she made sure the Red Carpet was laid out for us. We actually met the chef who prepared our food and we were able to make any changes and updates to our dishes. The only issue I had was the fact that I had ordered multiple rooms for my bridesmaids who were coming out of town and when we went to check in the rooms had never been saved in the system. It was a little bit of a hassle because I had reserved 5 rooms. That is the last thing a Bride wants to deal with is rooms that aren't ready. Other than that food was awesome -- people still comment on the sweet mashed potatoes! I was a bride on a budget and made it work with the Hyatt Place at Garland. People enjoyed themselves and enjoyed the food. I would definitley recommend this venue to anyone.

and much involved through out the whole process. During the Chef's table, you'll personally meet the chef. He values your opinion and goes above and beyond to ensure everything is just as you like. The front desk was very pleasant and always had a smile on their face. I would definitely recommend the Hyatt Place to my family and friends.

350 guests).

ng & Special Events and she was a joy to work with. She had answers to all our questions and even made us think outside the box. We decided to even have a Henna Party (pre-wedding festivities) at the hotel. Holly was extremely helpful in planning this out and gave so much extra attention to detail. The event was a huge hit. All the guests that stayed at the hotel loved it and raved about the rooms and courtesy of the staff. I highly recommend having your wedding block and any wedding event at this hotel. They are truly professionals!!!

l and intimate, Holly and the Hyatt staff made us feel importnat and treated every thing with care and attention to detail. The tables were set beautifully, the cup cakes and the ambiebnce were perfect. I would recomend highly the Hyatt at firewheel to any one. The sertvice and care have been excellnet.

ly manner and is also fun to work with . Holly knows what she is doing and gave us lots of great advise on manny different things . The food was amazing and all my guest raved on about the buffet we picked ! Thank you Holly ! Amy & Travis Lenk

rue with her smile and skills! She will always hold a special place in our hearts. She embraced Leo and I with open arms and our daughter, whom she made to feel just as important as I...the Bride. She was professional, cordial and most of all relaxed as she shared her knowledge of the facility,wedding reception protocol,and her insight as we planned our special day. The venue came with all of the amenities for an elegant reception. The room was decorated beautifully with flowers and the lighting just added the extra touch. Our music entertainment (DJ service) was outstanding and they even provided lighting and MC services...the music made the party! The menu was delicious and all of our guests were simply raving about its taste, quality and yes it was served hot! The facility provided linen choices, vases and setup of the wedding reception hall in a most elegant fashion. Holly coordinated with my cake, flower and entertainment vendors professionally and removed all stress from us. Our guests only had great things to say about the friendly and cozy atmosphere of the reception hall and having booked over 40+ rooms for family and friends, the Hyatt Place at Firewheel provided a central location for everyone to mix and mingle, before, during and after the wedding events during the weekend, allowing family to gather in one central location. The reception/front desk staff were excellent and accommodating to all of our guests and that was a welcomed experience. There were restaurants and shopping within a very short driving distance and it was very close to our church where we held the wedding ceremony. Holly even arranged for the Hyatt Place shuttle to transport the bridesmaids from the hotel to the church for photos before the wedding. It was the little things that meant so much! It's been six(6) months, and it seems like yesterday...the memories are all very positive...because Holly removed the stress for us and our families. I would certainly utilize the Hyatt Place for future events. Hyatt Place at Firewheel...Holly Jordan and her team...job well done!

e I was dreaming of. The entire banquet team was also amazing from the food, to helping with the melting cake, everyone was definitely there to help my stress go away. Our guest had great things to say, everyone loved the food, and had am amazing time. I would recommend the Hyatt at Firewheel for anyone who is getting married.

during the preparation. The value is great!

ich is very important considering most of us work and are not able to get out of work early!! Throughout the whole planning process, which started a year ago, Holly and I had great communication in regards to the reception. By the end of the process, it felt like Rick and I gained another friend. That is how Holly is. You are not just another bride and groom for her. She actually sits down with you or through emails and you get to know each other pretty well, at least, in my case, that is what happened. On our wedding day, Holly took care of everything and made our day stress-free! The food will blow your mind! We were told that the hotel is owned by 3 chefs, so you know what that means!! Food quality and presentation is top-notch! The staff did a great job as well; whatever Rick and I needed, they gave to us. This goes the same for whatever our guests needed! The only negative thing I can say is that our complimentary changing room was not ready when we arrived at the hotel to rest and freshen up. However, it was only a minor mix-up and I would not deduct points from them. Rick and I are very happy with the outcome of the reception and we hope that future brides and grooms choose this place for their reception. You won't regret it! =D

Holly! Holly kept constant communication with me, offered help and suggestions when needed, and made sure that everything was to our liking. She also made sure that our decorator, DJ, and vendors had plenty of time to come in and set up. Overall, I was very pleased with our selection, and would choose this venue again if needed!

- 80 guests. By my wedding day, we had 160!! Don't believe that only a % of those invited will RSVP yes...we had 99% show up. Holly was quick to rearrange our initial plans to accommodate the extra friends and family wanting to celebrate our special day. The Hyatt Place Garland is a beautiful facility. The rooms are amazing. The staff took such great care of my family who poured in from out of State. If you are looking for a facility to handle everything for your Wedding, reception or both - call Holly today. Her entire staff is top of the line! It's almost been a year and even today, I remember the perfection of my wedding day. Thank you Holly. LOVE YOU BUNCHES!!

ing a wedding is a stressful activity but so much stress was alievated by Holly and her team taking care of so much for me. They were fantastic! They went above and beyond to make our wedding day as smooth as possible. I was given a lot of information as far as the packages they offered but they were able to customize everything to fit our needs and budget. I was so nervous as to how everything would turn out on our wedding day but I couldn't have been happier. There are venues that I have seen that charge so many hidden fees or fees for additional hours. The Hyatt Place offered flexibility. I mean who knows exactly what time a reception will end? They don't charge you ridiculous amounts. They are flexible and very fair. I would highly recommend this place to any bride that is looking for a place that is beautiful and that will treat you like a very important bride.

(my fairy god mother) was so professional and accessible. Firstly, the property is so clean and well kept. You feel the warmth the moment you enter the doors. Everything from the ballroom to the guest suites was 5 stars. I am now a life long customer and I will be hosting all my future events at the Hyatt Place hotel. Thank you to Holly and the wonderful staff for your amazing customer service. Also, I received so much positive feedback from my wedding guests regarding the food. From the presentation of the food to the taste of the food exceeded my expectations. I am truly thankful that this property made my wedding an enjoyable experience my guests are still gushing about!!

ssed. My husband and I swing dance and two-thirds of our guests do as well and the dance floor was the biggest I've seen at a venue and they let us stay an hour later to accommodate our late night dancers! I cannot say enough how wonderful they were and how reasonably priced! You will not regret having your event here. All of our guests even raved about the rooms and all the amazing customer service they received in asking for everything under the sun!!

e for the ballroom as long as we met the predetermined food and drink minimum.

n was great and really knew what she was doing. I couldn't have asked for somebody better.

was definitely on the ball. She helped with most of the organization and recommendations. Without her, our stress levels would have been much higher. And she knows her stuff. If she says 2 kegs will be enough, take her advise! Her responses were always very direct and detailed. If you asked, she would let you know if it was possible and even suggest other ideas. Even with the request for 3 cake tables, she didn’t blink an eye just told us that we would have it. And sure enough it was there on the day of the wedding. She also told us about the storage place “bridal room” that we could use to store our stuff. It was large enough to fit everything that we brought and more and it was lockable. The Food. Our dinner was wonderfully tasty, hot and plated well. Our menu choice was Grilled Romaine Hearts with Fried Polenta Crisp, Red & Yellow Tomato Salpicon and Chipotle Caesar Dressing, Chipotle Honey Fire Roasted Breast of Chicken with Cilantro Sour Cream, Herb Roasted Beef Tenderloin, Garlic Whipped Potatoes Crowns, Fire Roasted Vegetables, Tea and Water, Assorted Rolls and Flavored Butters The service was incredible and everyone at the Hyatt was so wonderful to us, seeing to our needs and to the needs of our guests. There was little touches of wonderful everywhere. They put out our favors onto the tables. They took our colored napkins and wrapped them around a bottle of Champagne for us to toast with and placed it on the cake table. They had water in vases for my and my bridesmaid’s flowers sitting at the table ready for us. It was wonderful to have a bartender in the room and immediately outside the room so the lines were never too long for guests. They took care over everything. The lighting was fantastic and the set up was wonderful both in the reception room and outside where people mingled getting pictures at a photobooth and/or getting a drink. Our guests complimented us several times on the venue, the ease in finding the hotel off the interstate, the fact that they could go to their hotel rooms after the reception, the richness and details of everything. The hotel staff went out of their way to accommodate everyone. The front desk was super helpful when I needed to get directions to people and asked them to hold the directions if anyone needed them. They also let the guests quietly meet for group get-togethers in their breakfast dining area at night. The facilities are new and look new. No wear and tear. Everything was clean and a bit modern looking. Decorations are gorgeous and our photographers took several pictures of us before the reception using the hotel’s décor…really nice. Bathrooms were large and clean and I had no problems getting around in my dress. Its a great place for a reception and we would highly recommend it and the people who staff it. Yeah, Hyatt Place Garland/Dallas.