I booked a block of rooms at the Hyatt for my wedding guests this past June. The rates were very reasonable and the location was great for out-of-towners. My guests were able to wa...lk to see lots of Louisville's downtown attractions. Maggie, specifically, was wonderful to work with. The groom's grandmother threw a massive fit about how there was no free continental breakfast (she's a nut!). She took it to the point of harassment of several of the hotel staff (much to my horror), but Maggie handled everything beautifully. I'm sure his grandmother's behavior isn't typical (in fact, I'm sure it isn't), but it just goes to show that The Hyatt can handle your guests with care!