Hyatt Regency St. Louis at The Arch

food was also excellent—we still have guests complimenting us on the quality of the meal! The staff was very professional and welcoming throughout the evening. All safety precautions were met and there was plenty of space that guests felt comfortable. Lisa was our primary contact and she was always responsive and willing to help. We cannot thank her enough for everything. She was a joy to work with and also worked well alongside our wedding planner. Highly recommend the Hyatt Regency! Plus, the Arch view is fantastic.

ony and later for dancing. The reception inside was wonderful. Everyone on the staff was teriffic! Service, food, drinks a 10. Before, during, and after - all we needed to do was concentrate on enjoying ourselves. I highly recommend the Hyatt, Jessica, and all her staff.

he venue and the food. I'm so glad I chose the Hyatt, if I ever stay in St. Louis it will be at the Hyatt. You will get your money's worth and have zero regrets!

ch! We thought it would be a nice treat for our out-of-town guests to stay in the heart of the city. Everyone loved the location, as it was walkable to almost any of the downtown attractions. The hotel is beautifully decorated and had friendly staff. We booked an executive suite, which the bridal party used for hair and makeup in the morning before the wedding. When we returned after the reception, we had cookies and ice cream and champagne waiting for us in our room! We also used the Brewhouse bar in the lobby for a casual social event the night before the wedding. I would recommend the Hyatt as a great location for a wedding block, or for any other occasion.

old me "somethings going to go wrong at your wedding." You know what went wrong? I got the flu. That's it. Everything else went off without a hitch and I have these two to thank. When Keith found out I had the flu, he had ginger ale and saltine crackers SENT TO MY ROOM without me asking on the morning of the wedding. I couldn't eat our wedding food so the Hyatt made me chicken noodle soup for dinner. Can you say above and beyond? This place is 1000% worth your money. I am so unbelievable happy with how everything turned out.

provided us with wonderful service and attention. We had a few bobbles along the way but Jessica, Keith, and the Hyatt staff worked quickly to correct them all. They really work hard to make your day absolutely magical. I can not say enough good things about each and every single staff member at the Hyatt. We were blown away by how wonderful all of our servers, bartenders, and event staff were. I would also HIGHLY recommend getting your cake from their Pastry Chef, Julie. She created the most amazing 5 tiered cake of my dreams. The Hyatt did a beautiful job with our wedding and we could not have asked for a more amazing location!

r site contact, Keith, and really all of the Hyatt staff were incredibly attentive to us throughout the weekend. They made us feel like the only wedding party there (despite the fact that I know there were six others present that weekend, too!) We will definitely recommend the Hyatt to our visiting friends and family in the future!

I. We had the outside dance floor lit up perfectly at night despite the scare of possible rain. Thank you to all the staff at the Hyatt for an amazing day. We hold you all dear to our hearts for all the amazing hospitality. Would recommend to anyone for an amazing view with amazing people to help you make your special day perfect.

nning experience easy and stress-free! Every time we met with her she had every detail thought of and figured out for us so we didn't have to worry about a thing. She is so sweet, fun and professional! The event space is absolutely gorgeous with the best view of the Arch. Our friends & family still talk about our wedding and how great it was to this day. We couldn't have had such a magical evening without the the help of Jessica and her staff!! Thank you so much for all that you did for us!

our reception and Hindu ceremony at the Hyatt and were very pleased overall. Our Hindu ceremony took place on the 18th floor roof deck overlooking the Arch, which was gorgeous. I highly recommend giving this venue and team a look.

bably already so busy and booked due to their prime location in Downtown St. Louis. I cannot tell you how wonderful of a job Jessica Schuette and her team did! Our wedding was memorable not only for us, but our guests and friends couldn't stop raving about how amazing the Hyatt's services were. They always helped us with a smiling face and went above and beyond to excel at all our requests, from simple cucumbers for my eyes on my wedding day to customizing smoothie recipes and drink names according to my dietary preferences and perfectionist nature tendencies. :) We would HIGHLY recommend the Hyatt to host any of your events, and any event we have in the future of this scale, we would love to host at the Hyatt ourselves. The rooftop was a HIT with our guests too! People coming from all over the country had no idea St. Louis had such beautiful venues.

ur guests feel very welcomed. Jessica was so easy to work with and helped every step of the way during planning and even the day of. It was nothing less than spectacular!

ncluding the service. I felt very well taken care of and truly spoiled every time I was there. Jessica was our coordinator and she was awesome! She was a joy to work with. I am totally in love with our wedding and the Hyatt was a big part of that. A lot of our guests came up to us and said that our wedding was the best wedding they had ever been to! The food was great. They went out of their way to make me happy. I would one thousand percent recommend the hyatt as a venue choice for anyone! We also enjoyed our free honeymoon nights in Maui at the Hyatt which was also fantastic! I think we will be loyal Hyatt fans for life now!

s the terrace. We hosted a cocktail hour, dinner and dancing for our guests. From the very beginning of the planning process until the day of our wedding I had the best experience! We booked the reception venue about a year before our wedding. We worked with Jessica Schuette during the entire planning process and she was a pleasure to work with. There were times when Jessica would be out of town in which case I would get connected to her assistant Regan and Regan was just as lovely to work with. I think it takes a very specific person to be able to do this job and they (Jessica and Regan) were incredible. I must have had a thousand questions during the process and each time Jessica always answered within a reasonable amount of time. I know it can't be easy juggling all the responsibilities of wedding planning, but she made it seem easy and effortless. I can't thank Jessica enough for all of her help! I am going to miss planning with her. The catering staff did a great job and people are still talking about the food. People don't normally remember food items at weddings, but this is not the case with our food items. Not to mention the cake; the cake was amazing. We asked Julie, the pastry chef to bake our cakes (wedding cake and grooms cake) and they both tasted amazing! I also had a macaroon table and Julie was responsible for the delicious macaroons as well! I highly recommend you ask Julie to bake your cake, cupcakes, macaroons, etc. She will not disappoint. The flavors are amazing and she decorated our wedding cake exactly as I had asked. It looked amazing. Customer service was amazing all around; Keith was our captain during our stay and was always there with a smile. He made sure our items got to and from our rooms and made sure we had everything we needed. We felt like royalty during our entire stay. I seriously think this venue is the best in STL and with the light up dance floor it doesn't get much better than this! Thank you again to Jessica, Julie, Regan, Keith and all others who were responsible for such a magical night! ~Amanda and Jon

concierge service was outstanding! Jessica Schuette was our wedding coordinator and she did an incredible job! She always answered my questions/concerns in a prompt manner and kept in touch with me throughout the whole planning process. She went above and beyond with helping me plan my wedding and made sure I wasn't stressed! Keith Key was our VIP Manager and he made me and the rest of the bridal party and families feel at home while staying at the Hyatt! If I ever asked for something he was always on it and constantly had a smile on his face! I can't tell you how much I LOVED having our wedding reception at the Hyatt!!

ing part of our stay was the personal service given to us by EVERY person with whom we interacted. The food was delicious. The accommodations were very comfortable. Our daughter was married in Soulard, and all of our out-of-town guests stayed here. It was a beautiful weekend. We plan to return to the Hyatt for a weekend away on our own. In fact, we went back the very next weekend just for a drink before another Soulard area wedding. Excellent!

ng me block rooms to the bottle of wine and cheese plate awaiting my arrival. All the employees are so thoughtful and go out of their way to make you feel as if you are the only person in this busy hotel. I would highly recommend this hotel to any brides!!!

uests who loved the views (who needs a photo booth, the corner of the terrace couldn't be beat!) and also being so close to their rooms. Jessica and her team were incredible the day of. Emily and I were put completely at ease with her calm demeanor and detail oriented nature. Keith took such good care of us and our parents too. He knew exactly what we needed, when, where, and how to get it done! Diane was such a great help the day of as well, taking care of our gifts and decor items after the reception. We could not have been more thrilled that we were able to relax and truly enjoy our day and that is largely because of the Hyatt's amazing team. We also had so many compliments on the venue having an intimate feel so they could hear speeches and talk but not feel crowded. You have the whole wing to yourselves which is so nice. The dance floor and cocktail hour blew people's minds! Visit the space and that will speak for itself. The food was amazing and the bartenders did a signature cocktail for us too. I would do the day all over again tomorrow no question. And Jessica would be my first call! haha

em even compared to the Hyatt. I can't say enough about Jessica and her team along with the entire staff at the Hyatt. Jessica was so amazing throughout the entire process, from beginning to end. Everything that you could want in a wedding coordinator, you can find it in her. She was very professional, attentive, catered to my needs, wants and concerns, she communicated in a timely manner, fulfilled all of my requests, offered suggestions, advice and ideas, and the list goes on. Everyone at the Hyatt was extremely nice and set the bar high for customer service. The Hyatt exceeded my expectations in every way. I had my ceremony and reception in the Gateway Ballroom and words can not describe how beautiful and stunning the ceremony and reception was. To see my dream be executed and implemented so flawlessly was literally a dream come true. I would recommend this venue to anyone looking for the perfect "one stop shop" to have your ceremony, reception, rehearsal dinner and guests hotel accommodations! Every one of my wedding guests would say the same. :) Jessica & the Hyatt St. Louis, you ROCK! Thank you for making my dream come true.

a and the rest of the staff did a great job of making our wedding day everything we wanted it to be. They really make sure you have everything you need for the perfect day! They are willing to help and very accommodating.

t to finish. The spaces for the wedding and reception were beautiful, the support from the Hyatt staff impeccable, and the day was unforgettable. Our guests raved about how wonderful everything was. If you're getting married in St Louis, this is where you should do it!

d detail oriented. We received tons of compliments from our guests about how amazing the food, service, and location was. It rained and Jessica and her staff dried off the rooftop dance floor so we could still make use of the awesome outdoor area. We had a St Louis themed wedding and they even sent a chocolate Arch and Gooey Butter Cake to my room the night before and champagne the morning of. Our honeymoon suite had chocolate covered strawberries, champagne, and rose petals! Our groom's cake was made by the Hyatt's pastry chef and was the best cake my husband ever had. We highly recommend the Hyatt!!

r preparation, was AMAZING - that was just icing on the (wedding) cake! From start to finish, we were confident that we had chosen the best possible place. Our friends and family couldn't tell us enough how beautiful the space was, the light-up dance floor was amazing, and we never worried about how things were going to get done. We wanted to show all of our guests a great side of St. Louis, and the Hyatt did not disappoint! The food was fantastic as well. I highly, HIGHLY recommend this place to have your wedding. All the money we spent was extremely worth it, and we have the best memories of our wedding day because of the Hyatt! Thank you Jessica!

ica is very organized and very responsive to all our requests. She was so helpful behind the scenes the day of my wedding. Everything went flawlessly! Keith key, the VIP manager also made me feel like a princess from the second I walked into the hotel. There was nothing too small that he would take care of for me. The venue itself is amazing and all of my guests were so impressed. All my guests that stayed at the hotel were very happy, too. Highly recommend!

tly how we requested! The day before and the day of the wedding, my bridesmaids and I were given contact information for Keith, the wedding butler. He was also phenomenal! He made sure I had everything I needed, even delivering mimosas to us girls the morning of the wedding. I cannot thank the Hyatt team enough for their efforts. The food was spectacular, and our guests raved about the fried mac and cheese bites and toasted ravioli during cocktail hour. Not only did we have one of the most unique, breath-taking views in St. Louis, but we also had a completely stress-free day. Thanks for making our wedding the best wedding ever!

tails and helped coordinate everything leading up to the weekend! She made me feel completely at ease and I knew the guests would be comfortable! She really is a sweetheart! She coordinated a welcome cheese platter for us! Keith was our weekend coordinator! What a fabulous person! I think he consoled my mother (baby leaving the nest!). I gave him numerous hugs throughout the 3 days! Our wedding night was made especially special with rose petals, champagne, and chocolate covered strawberries! He grabbed a milk for my niece/flower girl so she could get a quick nap before the walk down the aisle! He even helped load the cars and coordinate our checkout with numerous gifts! My husband and I went on our honeymoon singing his praises! I am so incredibly grateful for everything Hyatt did for us! I will definitely keep in touch with them both and I think they made me have a strong brand loyalty for the rest of my life! It was an incredible weekend with the help of these 2 special people!

and answered all of my questions very promptly. We didn't have to worry about a thing the day of - the Hyatt coordinated setup with every single vendor. We were so pleased and recommend this venue to EVERYONE!!

nd very professional throughout the year, their VIP Manager, Keith, is wonderful and makes all of the guests feel special from the moment you arrive to the end of your stay, the hotel rooms are beautiful, the central location is great for out-of-town guests to find and navigate. The Hyatt Regency at the Arch is a top-notch hotel and I would recommend any bride & groom to use their services!

y easy and helped me stay on track. The weekend of the wedding went very smoothly, very stress free. Keith, my butler for the day, was absolutely charming. He would help get me anything I needed, brought my luggage from the bridal suite to the honeymoon suite, helped with the valet, and anything else I could think of. The space was beautiful and the pictures look awesome! The only downside is that a few of my keys were lost at the valet. I only received my car keys, not my house keys. But overall, it was great. It turned out to be a stress free day. Everyone at the hotel was so nice and helpful. Everyone was very happy with the hotel.

happy with our experience. The hotel's online tracking tool was very easy to use and helped us keep an eye on how many rooms in the block were being booked. On top of that, the suite and complimentary items (e.g. champagne, chocolate covered strawberries, rose petals and candles) were amazing and a great way to end the night. Many of our guests came in from Illinois or out-of-state, so the location was great. Our guests had only great things to say about the hotel. Overall we had a phenomenal experience, and I would recommend Hyatt to anyone looking to book an event or looking for a great place to stay downtown. Definitely put this hotel on your list of places to check out to book a wedding or block of rooms for your guests!

g as well. I would highly recommend this place.

f everything for me so I didn't have to! From the moment I arrived, Keith greeted me and my family with the warmest smile and all the assurance of an amazing weekend! He did just that! No matter what I needed, he was there! Then our wedding coordinator had thought of all of the little things that as a bride and my mother had forgotten all about. Really saved us more than once. Then the ceremony and reception and the entire wait staff and bartenders were just on top of everything! The bartenders knew what my guests were drinking and had it ready when they saw them approaching the bar. The head bartender even switched out my warm drink for a fresh one when I couldn't get away to get another! They even helped clean up at the end and haul it to our room! The view was amazing! When we had our first dance the big sliding glass doors opened and everyone saw us dancing and was so surprised and in awe. We could have not asked for a better venue and staff! It went perfectly and beautifully!

utiful! Courtney was our event planner and she was beyond helpful. I could call/email at anytime and she was so responsive and helpful! Everything went so smoothly and flowed great the day of the wedding! We had such great reviews about the food, drinks and the overall atmosphere from our guests. From the moment we got into St. Louis, the staff at the Hyatt took such great care of my family and guest! I didn't want to leave!

get married as a middle point with all of our family and friends coming in from everywhere. We also met in St. Louis and he proposed in St. Louis, the Hyatt was the perfect venue to have the Arch in the background. The VIP Manager Keith Key was incredible throughout this whole process, he was our marriage officiant. We had a room block with the Hyatt and he was so amazing with all of our guests needs. Brad Blackburn who is also a bellman was our wedding day photographer. If you are in need of a photographer, Brad is your guy. He does unbelievable work. Everything we needed was at the Hyatt and it really made our special day one to remember.

red my questions in a timely manner. I was able to bring in my own decorations/centerpieces and they took care of setting it up for me without having to worry about a single thing. Our butler and captain were AMAZING. They were always asking if we needed anything, took our gifts to our hotel room, brought us drinks, etc. Our guests LOVED the venue with the Terrace. It was higher than our price point but we couldn't say no to this place. We don't regret spending the extra money since we didn't worry about a thing during our reception. Also, the VIP Hotel Manager was great with all hotel accommodations the day before and day of the wedding. He made sure I had everything I needed at the bridal suite to get ready on the morning of the wedding, even called in the morning to make sure I didn't need anything. Hyatt regency added so many special touches to our whole experience with them. It was the ONLY venue we looked at because we loved it since day one. AMAZING SERVICE!!!

to a Wedding Butler for the Event, the special touches are not extra....they are something that the Hotel strives to provide. The special details really set this venue apart from others that we looked at during our planning process and also experienced at other wedding receptions that we have attended.

xperienced and we have past careers in hospitality. Huge recognition goes to Keith Key, our VIP manager for the wedding weekend. He made our stay at the Hyatt one we will never forget. Don't hesitate - book your wedding room block at the Hyatt Regency St. Louis! They take care of all the details and make it a truly enjoyable experience. -Patrick Aylesworth July 2015

nd my suite got food one night and then flipped to our honeymooon suite the night of the wedding with champagne and chocolate covered strawberries. We had an arch view suite and our videographer and photographer got awesome pics with it in the background!

"the one". After seeing the terrace on the 18th floor with the view of the Arch and the light up dance floor, we knew it was "the one". I cannot say enough positive things about our experience with the Hyatt during the 1.5 years from the time we booked it to the actual wedding day. On the actual wedding day, they went above and beyond to make our day everything I had dreamed, hoped, cried, and stressed that it would be --- even my vendors commented on how fabulous the staff was. I have to say that Jene Hofer, Courtney Oliver, Kat, David, Keith & "Chef" not only made the dream & vision that I had come to life, but every single one of my guests and my family members commented how it was the best food they had ever had at a wedding, the best service they have ever had at a wedding, and the funnest wedding they have ever been to. We certainly had the best venue and the best team ever! Thank you to the Hyatt, Jene, Courtney, Kat, David, Keith & "Chef" for making our day so fabulous!

Hyatt) praised the service without solicitation from me or my bride. The view at the reception was phenomenal. A cousin said to me, "This place is too nice for us," but the price was very reasonable for the amenities. I would absolutely recommend this venue to friends and family.

ng this as our venue was hands down the best decision we made through our wedding process. The rooftop has a light up dance floor and amazing view! Our guest were in complete awe the whole night. I stayed the night before and from the minute I arrived they brought out the VIP rep who treated us like we royalty till the moment we left. We worked with Rachel McCarty and she helped plan, budget and make the whole process so easy and calm. She was absolutely wonderful and set up everything better then we could of ever imagined. The whole night all we kept hearing from our guest was "best wedding ever!!" It was truly a night I will never forget and would HIGHLY recommend anyone to use the Hyatt as their wedding venue. Everyone from the front desk, room service, and servers at the reception were so professional. I never felt more special in my life! Rachel the coordinator really knows her stuff and helped us with so much through the whole process. She's so sweet and AMAZING at what she does!

th-taking and very unique. The St. Louis Arch was visible through the open roof terrace. That is all I can say nice about this venue. It is over priced, and caused a lot of headache during the wedding planning process as well as the big day. During the process we had 3 different coordinators and never notified of a change. The final coordinator was brought on a mere two weeks before our wedding. I felt bad this woman being thrown into something that had been a year and a half in the planning. So I printed a detailed description of all the elements I required of them with a drawn out schematic. Joy assured me everything would be flawless...WRONG. They didn't even get our food right, set up escort cards incorrectly, put flowers on tables wrong, didn't follow my itinerary among losing a friends luggage and trying to charge our guests for valet parking. For the cost of this reception, I expected perfect service and accommodation. We did not get it. We paid a lot of money for a nice view. If you are looking for a unique venue and do not care about small details falling through the cracks....this is your place. If you want a stress free day....I do not recommend this venue.

myself feel comfortable and special.

l the guests. We understand that there were other weddings and a Military Gala being held that weekend. You would have never have known it with the top rated performance the entire staff had given us. Also Jacqueline was assigned to us after Whitney had left for the evening. She was wonderful. She would check in with us to see how the night was going and if we needed anything. She could not have been more helpful. Not only was the catering staff wonderful but so was the entire team at the Hyatt from check in to check out. We went to the Brew House, Starbucks and Red Restaurant and Bar. The entire staff was amazing. Also we can not speak more highly of Keith Key. His service was above and beyond. He is a true STAR on your staff. He made sure everyone of our out of town guests had everything they needed and then some. The entire weekend re received so many compliments and amazing words from guests that have lived in St. Louis all their lives and did not even know this venue existed. They were all amazed. Being from St Louis they could not speak more highly about the hotel, staff and venue. We had our rehearsal dinner and our Sunday brunch at the Red Restaurant in the lobby and the entire weekend could not have been more perfect. Book the 18th floor terrace for your ceremony and reception, you will not regret it!

coordinator through the Hyatt was Whitney Cochran and it was a true pleasure to work with her. She was fantastic! I loved everything about our reception and most of that credit goes to the Hyatt team including Whitney!