Ida's Bridal Boutique

the alternations herself. She spent so much time on my dress and making sure I looked stunning walking down the isle. I cannot recommend Ida enough to you all.

e the dress basically remade. Then, my veil which took 8 MONTHS to get it was not the right one and when I confronted Ida about it she claimed someone ordered it wrong, after a little investigating I realized she lied! I got a refund and ordered me veil at Mias where I wish I would have gone all along. Horrible experience , I would never go there!!!!

made the experience one I will never forget. I can't thank them enough. We had such a great time throughout the appointment, we laughed the whole way through. They had some amazing dresses and the prices were better than I could have hoped for. They went above and beyond to make it special and I would recommend them to anyone looking for a wedding, bridesmaid or mother of the bride dress!

Can't beat that. I also went back and bought a beautiful handmade birdcage veil from there, as well. Thank you for a great experience!

, the customer service was terrible and just added to the stress of the wedding. I was originally told when I purchased the dress that the shop would do alterations in house. I called about a month before I needed to schedule an alterations appointment and was told they no longer provide that service. This was incredibly disappointing as I got married in June, key wedding season, and many seamstresses were already booked. Additionally, many bridal shops do not alter dresses purchased from other stores. When I went to pick up the dress it was very disorganized and each person told me something different about my dress. Great selection but the headache of dealing with the staff wasn't worth it for me.

That good luck did not extend to me. My trouble started after my dress arrived. Ida's did in-house alterations, when I ordered my dress. However, when I called to arrange my alterations appointment I was informed that service was no longer offered. I understand the stress of doing this grew too much, but a heads-up phone call would have been nice. The second problem I had was when I went to pick up my veil, I ordered through them. They had lost it. They ended up having to reorder it because they couldn't find it. Again not really a huge deal but I felt like they didn't value my business. These may have been isolated problems that only occurred to me, because like I said my sister-in-law and my cousin had great experiences. My experience left something to be desired.

erent elements that I liked and wanted to try. She really listened to what I did/didn't like about each dress so the appointment flowed smoothly. I fell in love with a dress that was over my original budget, but it was only slightly over the budget with the discount for buying it on the same day. I didn't feel pressured to decide on a dress that day or to pick the expensive dress. The consultant gave me and my family a moment to discuss the cost and the different options, and we decided to purchase the dress. They also threw in one of the veils that Ida makes. The veil wasn't ready when I went to pick up my dress, but they told me to call a week or so before I wanted it and they would have it ready. I spoke to them about the veil at my first fitting, and they told me they would have it by my next fitting. I had my alterations done by Pam, and she did an amazing job. The dress fits perfectly. The veil was ready for me at my fitting. My dress did take a little longer to come in than they had anticipated, but I had ordered it well in advance so it wasn't an issue. Altogether, I was really happy with my experience at Ida's compared to the other stores where I tried on dresses.

uary and was told that Maggie Sottero was running behind and my dress would be in soon (which could have been the truth). However, this became part of a pattern with them. In February I went in to order a hairpiece and was told it would be in in six weeks at the latest. I went back in April for my first fitting and was told it was not in yet, but that they would check and get back to me. I didn't hear back for two weeks and finally called them a few days before my next fitting. They said it was "backordered" and would be in at my next fitting. I came in for my next fitting and it still wasn't there. When I came in for my third fitting it was finally there, but they ordered the wrong one. I asked for a refund and bought a hairpiece elsewhere. The day of my final fitting, Pam the lady who did my alterations (who is great) told me that my dress would be steamed and ready to go the Monday before my wedding. She said she was putting it in the book and would make sure the staff at Ida's knew. I called on that Monday because of my previous dealings with Ida's and the girl who answered the phone told me I would have to check with Pam to see if my dress was ready. I asked her if she could just look in the back and tell me if my dress was ready and I was again told to check with Pam. I called Pam and she told me that it was steamed and ready in the back of Ida's. So I was finally able to go pick it up. I would definitely not use Ida's if you are on any type of a tight schedule. Luckily I ordered my dress 11 months before my wedding. The only part about my experience there that I was completely satisfied with was Pam.

ared and I had to track her down for 10 minutes to see if the appointment was over or not. Then she refused to give me the information about the two dresses I was considering and said it was for the bridal shop only.

old me that night the price of the dress was X amount. I went home to think about it. When I came back in, the price had gone up and they failed to explain that the original quoted price was with a discount for buying the same day you first come in. They send misleading coupons that they don't honor due to their unclear fine print. They won't answer emails when you try to get clarification. They tell you your dress should be in on x day and then fail to update you that it will be in a month later. I've heard horror stories about their work with alterations, so I'll be going elsewhere for. Save yourself the hassle and go somewhere that treats customers well through the entire process.

y when they were brides but had never been to Ida's, my mom wanted to hit every shop in the city but my heart had other plans. From the moment I walked into the store Ida herself and the team greeted my guests and I and listened to my every wish and want in a wedding dress. I took about 5 dresses back to try on and Vangie, my consultant also brought a few in, they were patient as I tried on each dress and let my audience choose their favorites, but it was a princess ballgown dress that Vangie had brought into the room that I hadn't seen on the floor that I wanted to try on and immediately began crying as she zipped me up. I had never thought that crying in the perfect dress thing was real until it happened right there at Ida's! Sure enough, my mom said that was that one. To be honest, it wasn't what 26 year old me had pictured but it was the dress that 8 year old me had dreamed of since I was a little girl and she won! The designer, Maggie Sottero, didn't offer a discount if the dress was bought the first day trying on in the store, but Ida offered me 15% of the dress price as store credit to spend on a veil or anything else I wanted. I ended up getting my veil, mother's dress, bridesmaid dresses and tuxes all at Ida's with the help of Kirstin, Ida and her daughter Julie which was about a 6 month process and those women treated me like the most special bride every time I walked into the store for each fitting or with a bridesmaid to have her measured. When I went for my final dress fitting, my dress was a little too tight, and I was adamant on not having any back skin puffing over the back of my dress even though it zipped all the way, Ida hand beaded every single bead for the half inch my dress was let out to the waist (the top of the dress was intricately hand beaded to begin with), just for me on a quick time schedule and didn't charge me any more than my original alterations. She showed my the pokes and scabs on her fingers and that she did that just for me, and on my wedding day I knew just how much love and work was put into that dress! The staff at Ida's goes above and beyond to make their brides happy and I couldn't be happier with my choice to have the as my bridal and wedding party outfitter! (And just a shoutout to Julie, who is Ida's daughter and in charge of the tuxes, she is absolutely one of the nicest most genuine people that exist on this earth) I know the dress is important on your wedding day, but what is most important is the feeling you have on that day with the love of your life, and seeing everything you planned come together with the vendors who made it unforgettable!

o my altering at Ida's so I didn't have to pick my dress up until the day before the wedding. However, when my bridesmaid picked up my dress, they gave her the wrong one and we had to drive back to the store a few hours later to switch out the dresses. It was a bit of an annoyance because we were trying to decorate for the reception but it worked out fine in the end.

es. The woman wouldn't even try to zip up the dress. She just had me stand there in it with the back wide open and have me go model it. It was an awful experience in general. I was overwhelmed by how they have you find a gown. I will not be finding my dress here. The woman was more worried about getting to the Royals game on time and I felt shooed away.

I had issues of being overcharged at one point, we found later that they had us pay for an item that a group in our bridal party had ordered. We also got our tuxedos and bridesmaid dresses here. Half of the tuxes didn't fix properly and had to be reordered. The bridesmaid dresses were fine as well as the flower girls dress. It also can take them a while to find the dresses so a warning to anyone getting anything here. Allow plenty of time to pick up your garment.

a's made it right! The right dress came in and everything else was perfect!

I was looking at was available. When I went to the store I found they only carried two dresses in the designer so I'm wondering if they weren't ordered because I called ahead. The assistance I received while shopping for my dress was good. The consultant was able to hear what I wanted and helped me weed through all the dresses the family thought I should try on. I was very overwhelmed. I was very nervous about my dress but I loved it! My only complaint was with the top of my dress wasn't snug across the top. It gaped open which didn't look right. I had a corset put in the back of my dress so I wonder if that didn't have some part to do with that. I did lose about 6 pounds around my final fitting so that could also have something to do with that. Ida handled the alterations and she was great to work with. When we went shopping for bridesmaids dresses it was a different situation. The dresses will definitely be more than David's Bridal and other places like that. When we showed up for our appointment, myself and the bridal party was taken to a room and told to go look and try on. If we found a dress we liked and were ready to order we were to find someone. We went through all the racks ourselves and the girls tried on dresses. There wasn't a consultant readily available to answer questions as they were all booked with brides. I had two bridesmaids that just had baby's and were still nursing. We asked for this to be taken into consideration when dresses were ordered. One of the bridesmaids dresses was ordered to fit her measurements and she asked to have it down a size and was told "the designers want it ordered by measurements". Because of this, her dress had severe alterations needed. I was disappointed that our requests weren't considered. Over all, the quality of the dresses are great. I loved my dress and the girls looked amazing in theirs. I was disappointed with the service during the bridesmaids appointment. The service for bridal shopping was pretty good.

elcoming. Laine immediately met me and started inquiring about what type of wedding I was planning and what I was envisioning for my special day. While my friends and I started looking through the gowns, Laine began working her magic. She pulled gowns that she thought captured my vision. The first gown I tried on took my breath away!! It was exactly what I had described! To keep an open mind, I went ahead and tried on the other dresses she had pulled as well. All of them fit the idea that I had descried to her. With all her help, I ended up picking the first gown she pulled for me!! I did want to make some alterations to the dress and she was very knowledgeable and gave her expert opinion on what could and could not be done. She was very easy to work with and actually listened to what I wanted! Net she walked me through the ordering process and what steps came next. I left there feeling absolutely amazing about my choice! Once I got home and started looking at pictures of me in the dress, I began to question the size that was being ordered. I called Ida's and told them my concerns (and apologized if I was acting like a crazy bride). They were VERY understanding and friendly and agreed to hold off on ordering the dress until I could get back up there to get measured again (and put that dress on one more time!) The staff there have been amazing to work with and I am so happy I get to have that memory!

thing I would have to say is that I fit perfectly in the sample gown, and the consultant told me she would see if there was any way for a discount to be taken off so I could take it home that day! I was excited. The consultant came back and told me they had "just gotten the dress in" so there wasn't any point in not ordering my own gown, instead of the sample. Maybe I'm naïve about wedding dresses but I thought, "just getting something in," would consider it new, but when I looked at my dress online and it was from a fall 2012 collection. I was just a little confused why they were getting dresses in over a year and a half later. In the end, I received a percentage off because of purchasing my dress on my first visit so all was well and I have my dress! Lastly, make sure you ask them when your payments are due. We paid half when we placed the order, and then we were going to pay the rest when the dress came in. My dress came in a month earlier than they told us and when I was called about it being here, the lady told me they need the balance paid within two days of the dress coming in. Thankfully, it wasn't a problem for us, BUT we were not told the dress had to be paid off within two days of it's arrival when we ordered it. Overall, great experience, just a couple minor things to look out for and ask about.

ped me get the perfect wedding dress in a matter of an hour. I am so glad I happened to visit when I did! I would recommend this store to anyone.

t to do with me. I didn't feel like the owner wanted to go above and beyond for each of her customers. The night I picked out and bought my dress, I was rushed because I was told the owner didn't like to stay past hours. So I had to come back another day to be measured and sized, so they could order the dress then. They tried very hard and meant well but are in need of some serious communication amongst employees and organization. No one was ever rude or unpleasant to me, but I felt awkward each time I was there.

e lace. They had the most selection of any of the shops I visited. The only thing that I wasn't a fan of was that I had purchased a matching veil (with my dress) and they hadn't written down the style number. So I ended up with a different veil, but very close to the original. I would just double check that on the receipt. They were, however, very helpful and incredibly kind. I would definitely recommend.

amazing.I paid everything upfront and you'd think when you spend almost 2 grand you would be treated with some respect. I was not told my dress came in different colors, had I known I would have gotten another color. And although I called well before my ship date the shop would not call the designer to change the color and insisted the color I had would look best with my skin tone, which obviously I didn't agree with since I wanted that different color. Either way I also ordered my veil at the same time I bought my dress which was 11 months before my wedding. Ida was supposed to make my veil, which I would think it would not take over 10 months to make. I wish she would have made it right away but she waited until the last minute. When my dress was a week past the ship date I called to find out where it was. They told me it was missing and give it another week and then they'd track it in the mail.. Then they called me and told me Ida had talked to me and it was in alterations.. Ida had not talked to me and my dress didn't need any alterations. I live an hour away from the shop so when I came to get my dress and my veil was not done it was a huge inconvenience for me. They made me set up an appointment a week later to get my veil. So yet again I drove an hour out of my way to get my veil, when I got there it was not done! I let Ida know I was not happy and this was very inconvenient she knew I did not live in town. So she told me she'd finish it and send it out that week. Two weeks later I call wanting to know where my dress is. The receptionist put me on hold for awhile and told me Ida would send it that day. A week later I called and asked for tracking info. The receptionist then tells me they waited until the day before I called to send it. I am disgusted by the service I received because I was a nice person and did not freak out like a Bridezilla. I should have been treated with respect, I paid well in advance and was more than patient. I will never recommend Ida's after this experience. I work in customer service you don't treat your customers like this. The consultant and other employees were wonderful all my problems started with Ida. You could even tell by her employees reactions with her that they did not approve how she was handling my situations. I hope this review helps deter someone from dealing with this headache.

! Plus it was a great deal, my budget was around the $1,200 but you would have never know by the dress. I also found Ida's to have a very nice staff. Where Ida's falls short is organization and alterations. First my dress was ordered in the wrong color (white instead of ivory) so the store had to accept a rush shipment from the designer that was the right color, but a much bigger size. I WILL SAY, that they stopped doing alterations in-house, so the new alterations shop they use may eliminate the issue completely... but altering it down was the problem. Ida is extremely talented, however my dress just never fit quite right during my several fittings. While I was thankful for the dedication and attention to make it right, it was very inconvenient to go back to Ida's four times the week of my wedding for fittings, picking up my dress the day before. The dress ended up great for the day, but I hesitate to recommend them because I was not a bride that got ruffled by a lot of things, but my experience the week before made it hard to stay relaxed. We also got the bridesmaids gowns at Ida's which were ordered correctly and worked great (got a discount too since I bought my gown there). However, my sister-in-law had issues with their organization when ordering the flower girl dress (which they also offered a bundle discount). My vail, which was beautiful, was made by Ida. Overall, Ida's is great, the people and selection are nice, Ida is a wonderful lady, but I found the operation a little unorganized, which can turn into a huge problem quickly when weddings are involved...

feel like she was a bit inexperienced. I had to ask to be taken out to a big mirror in the show room. I did buy my dress off the rack and got it 50% off, because it was a few seasons old. To me that was worth it, because it was only around $520 for a Pro Novias gown.

, bridesmaids and mother of the brides. That was probably about the best thing. I got my bridal gown here, my mother got her dress here and my husband and the rest of the men in the party got tuxes here. I ordered my dress 8 MONTHS in advance from Ida's... it started off by arriving two weeks later than they told me originally. Then, my first dress fitting went just fine. I went back for my second "fitting" and almost nothing had been done(this was a month before the wedding). Ida pinned everything to be altered again during this fitting and I was scheduled for another fitting two weeks later. This fitting was cancelled by the store because the dress was not ready. I went the Monday before my wedding and the dress was still too big and Ida did not even take in the bust area which was the part that needed the most adjustment. I had to go back yet again for my final fitting two days before the wedding and the dress was WAY too tight around the waist. Ida would not let it out for me, although it was very uncomfortable. Luckily, the day of, I didn't have to use the top hook and eye and it was ok. However, the bust was still not taken in! Ida added cups inside the dress but they did absolutely nothing. I was almost exposed several times throughout the night even with use of double sided tape. On the wedding day, it was discovered an hour and a half before the ceremony that my veils were not in the bag with the dress as Ida had said they were. A bridesmaid called the store and they did not even want to put her on hold to check. They said they would call her back in a bit! Once the veil was found there, they did not even offer to bring it to the church, the maid's mom had to go get it! Ida also made my mother's dress extremely tight as well and she could not even breathe in it. Ida also refused to let it out. My mom was shafted on her appointments a couple of times, as well. Her dress had not been altered at all during one of her fittings, too. On to the tuxes-- it was very difficult to communicate with the tux specialist on the phone. We had to constantly repeat what we wanted on every call. When the tuxes got into the store, they were not even right. The vests were not the right pattern on some of them and all but one tux had to be totally re-ordered (the day before the wedding). I don't know how all of the measurements were SO off on everyone's pieces. Another problem was that the tuxes had to be returned by Monday morning at 10am after a Saturday wedding and the store is closed on Sundays...really? Last, one of the groomsmen paid for his tux at the store and his card was run 8 times which he later discovered that night that it was charged over $900 freezing his card's account. This whole experience was a mess and I am astonished that Ida's is still in business. We spent a great deal of money here and really regret it.

them to quite a bit of alterations, all of which were done very well. However, I did have to wait quite awhile for some appointments as they would run behind schedule. And they also had to reschedule my final fitting which was frustrating because I had scheduled it on my day off of work and had to take extra time off due to their scheduling conflicts. Other than that, I loved my dress and wouldn't have changed the way it looked at all.

dresses and each found one they liked. We weren't given any direction on when the dresses needed to be ordered which resulted in us having to get our dresses elsewhere 3 months before the wedding.

at what she does. I did have one issue with picking up my dress but would still recommend them. My dress wasn't ready when was suppose to be Friday before my Saturday wedding. The dress wasn't steamed and when finally got done steaming wasn't done great do to rush and missed a hole that was suppose to be fixed. Was easy just pick up Saturday morning on way to church fix but know a lot of others wouldn't stay calm in that situation.

ny have said it was one of their top 5 favorites of all time(including the alteration shop where they do bridal gowns on a regular basis!). The service was excellent!!

l always dreams about.

tore, the little "viewing" areas make the bride feel like she's the center of attention. The only negative thing I have to comment on is the scheduling of fittings/alterations. We had 2 of 3 rescheduled and one of them was rescheduled on the day of. That made for disappointing experiences when you schedule them for when bridesmaids are in town to watch. Other than that, great shop!

en dress shopping at all. I HAD TO leave KC with a dress purchased as my wedding was only 4 months away. I was helped by Bonnie, she was amazing- extremely helpful, patient, and friendly. When my family asked if they could walk around to choose some dresses for me she was totally fine with it & excited that they wanted to be involved. We got our own area with huge mirrors which made it more personal/private. To say the least, I tried some beautiful dresses there, but I went to my next appt anyway just to be sure. I ended up going back to Ida's for my dream dress! The service was not comparable at all! The only reason I give Ida's 4 stars is b/c when I arrived they didn't have me scheduled (I had made the appt at least 1-2 months ahead), but their great service made me quickly forget, and second b/c my slip had not arrived when I went to pick up my dress, but as soon as they got it in they overnighted it to me and I got it a week before my wedding. They followed up with me on the status of my slip & even called back to give me a tracking #. I'm very please with their customer service and I would recommend giving Ida's a visit if you're dress searching!

e to pick out the perfect dress for me! Absolutely loved the entire experience.

with my dress alterations due to scheduling issues. We also had many problems with the tuxes and had to do some last minute reorders. In the end everything was perfect, but it was a stressful process.

as fittings and tux appointments, customer service could have been better. I wish they would have treated us as well as they did the first day. But overall was happy with my dress. Also was told I was getting a free hair piece that matched my dress, but when i went to pick up my dress, no such thing existed. I would recommend them to others brides though.

My bridal consultant was Gail, and she is AMAZING!!! Gail is very friendly, she knows bridal, and she does well with staying on budget. Everything that Gail put on me looked good and made me feel beautiful. I left Ida’s with a favorite dress in mind, but I wanted to look around since I have 11 months until my wedding. I went to two other bridal stores which get great reviews online, but they did not compare to the great experience I had at Ida’s. My mom and I then went back to Ida’s to try on my favorite dress which I bought today. Go to Ida’s and ask for Gail!

ad to pay for the alterations, so that was a nice bonus that Ida's offered. My only complaint is that the service for the custom veils was poor. I went in to pick up my dress and veil a week before the wedding only to be told that they'd steamed a hole in my veil, but it was easily fixed. I said I'd come back the next Friday to pick up, the day of the rehearsal. I arrived only to find small holes in "my" veil. They said they would fix it immediately. During my wait, I took my gown to my car and when I came back in was told they'd give me the wrong veil and it was the floor sample. I was relieved as they handed me my real veil. I asked the staff if Ida mentioned fixing the holes she'd previously told me about a week earlier. No mention. I asked to open the veil and spread it out. I'm so glad I did, because there was a cantalope sized hole in the middle and a smaller one next to it. She had forgotten to fix my veil. I will give Ida and her staff credit though because they told me they could make a new one in 45 minutes for me and apologized profusely. When they called me to tell me it was done, they offered to bring it to wherever I was due to the problem and inconvenience. I had been warned by friends about the veils here. Ida is great and so are her staff, however the stress of the veil issue wasn't worth it. I would recommend trying your dress on here and getting it there.

ying at the first visit. Our sales associate was Gail, and she was very helpful and patient (even though I'm sure it wasn't easy at that appointment). At both of my fittings, Pam (alterations) was wonderful. I wanted to write a very nice review, especially because I liked Gail and Pam. Unfortunately, after the initial experience, service was less than impressive. I get the idea that the behind-the-scenes are very disorganized. It took several trips to get my veil (which I had to bring a receipt for, because no one had documented its purchase). We made an appointment to pick up a pressed dress, but when we arrived it wasn't ready. Ida and the sales associate insisted it wasn't wrinkled - it was "just the fabric." Eventually, someone admitted the dress was mid-pressing when we arrived. After it had been pressed, my mother noticed that the hem was actually quite crooked - but probably an honest mistake. Initially, we just wanted someone to press it more forcefully to see if that took out the bubbles and wrinkling, but four separate people insisted that it was "just the fabric" and not actually a problem. My mother tried to reason that since we had paid $150 for the hem job, it should be a higher quality. Ida's response was that other people charged $450 for a hem. I understand she was trying to convey value, but it just cemented the impression that they were trying to bully my mother into deciding the hem was straight. Rather than offer a solution (because nothing is wrong!) or ask how we would like to handle it, they had us sit in the waiting area while they called in Pam from alterations. While we waited, Ida and the sales associate complained to one another, "The bride's mother is crazy." Fortunately, my mother was in the restroom and didn't hear them, but it definitely colored my experience. When Pam arrived, she agreed it might be a faulty hem and agree to redo the hem and transport the dress. A fifteen minute appointment turned into a three hour ordeal and a forty-eight hour wait. The dress will arrive (allegedly - at this point, the track record is questionable) the day before the wedding. The initial experience was great, but I would recommend using the store as a place to try lots of styles and makers before ultimately making a purchase elsewhere. (I'm sorry, Pam!)

anyway having seen a dress online that Ida stocked. They let me right in without my original appointment and after I fell in love with the dress they let me wait in the dressing room for an hour while I waited for my Mom to arrive to see it. My fittings were all easy and efficient. Ida even made adjustments to my dress that made it truly my own. I love my dress! I want to wear it now, even after the wedding. Thank you!

e ordered. Also they expect the mother or bride to put down all deposits on bridesmaid's dresses. They will not take care of that themselves so we ended up shopping elsewhere for the bridesmaids.