We rented a shuttle bus (“executive mini coach”) for 10 hours on the day of our wedding. The bus arrived ~30 minutes late, or really ~45 minutes late since they advertise that “your transportation will arrive 15 minutes prior to the scheduled t...ime”. Well, my scheduled start time was 12:30pm. The bus did not arrive until after 1pm.
Since the bus was late for the first trip of the day (taking myself and my bridesmaids to the church), that also meant it was late for the second (groom and groomsmen) and third (remaining hotel guests) stops of the day. Fortunately, the final round of guests from the hotel did make it to the church just in time for the 2pm start, but I am truly disappointed that I had to spend a frantic 30 minutes waiting in the lobby of my hotel in a wedding dress for the bus to arrive so I could get on it… and then another stressed hour hoping it picked up the groom and the remaining hotel guests in time. I will note that the driver did remain in contact with me prior to their arrival letting me know how far away they were, though there wasn’t any form of apology or an acknowledgement that they were so late.
I put a ton of preemptive thought into the transportation schedule BEFORE the wedding in an attempt to not have to worry about it on the wedding day. Yet, there I was two hours before I’m set to get married, worried about the transportation logistics.