Words cannot explain my disappointment and feeling of betrayal and bamboozled. My (now) husband and I met with Michelle at our wedding venue and she made a great first impression. We felt like she knew the business, inside and out and was going... to make our wedding a personal wedding. She boasted her experience and how she single-handedly “saved” our wedding venue and helped it become what it was today. She talked about the different design options she can do, all the little details she’ll be able to perfect. She promised us she could take care of floral designs, rentals, and be our day of coordinator. She talked about how she had this huge warehouse filled with wedding materials and if she had it, we could use it. We were so grateful. After about a week or so, she sent me the design for our wedding and said that everything was still changeable up to 30 days prior to the wedding. We paid the deposit. I noticed her response was starting to be a bit slow. We proceeded to pay off the remaining balance, 6 months before our wedding. Emailed her again, no response. Covid hit, months past, still no response. My husband emailed her, texted her, no response. We reached out to all of our vendors to see if they can see if something’s going on, still no response. Nothing. We got word that she’ll talk to people but when it comes to weddings, she just shuts down. Then her assistant reached out and said she went to Germany during covid (highly doubtful). Then we heard from other vendors that she stole money from other brides and ran. I had a panic attack. My other vendors stepped up and volunteered out of the goodness of their heart to cover our decor and day of coordinator. We heard nothing from this woman for over 8 months until AFTER our wedding where she claims she was in an abusive relationship and had no obligations to help us with anything until the week of the wedding. Then she stated that she hadn’t stolen our money and she planned on returning SOME of it. For $3201, no amount of communication, the amount of stress, the amount of heartbreak, the mental havoc she’s pulled on us, the work that my vendors and I had to redo to make up for her failure. I can not give this woman and her business an ounce of trust or recommendation. Please do not work with her. Save yourself and work with anyone else. Do not trust her. You do not need to be heartbroken while planning your wedding. You do not need to walk around town and be “that couple that got Michelled”. Don’t do it. Go with that other vendor, any vendor, anyone that would respect you enough to reply earlier than 8 months.